RESOURCE MANAGEMENT ACTUAL TEST
QUESTIONS AND SOLUTIONS
COMPREHENSIVE REVIEW PACKAGE
●● What leads to competitive advantage?
Answer: - Better technology
- Innovative products or services.
- Better locations
- Lower costs
- Outstanding customer service
●● Human Resource Management (HRM)
Answer: The organizational function responsible for attracting, hiring,
developing, rewarding, and retaining talent.
●● True or False: HRM is responsible for people-related issues as well
as employment-related legal compliance.
Answer: True. Effective HRM is critical to all organizations because it
both manages risk and creates the system that acquires, motivates,
manages, and retains the talent that determines he organization's success.
,●● What are three key areas HRM influences organizational
performance?
Answer: 1. Influencing what employees should do.
2. Influencing what employees can do
3. Influencing what employees will do.
●● Influencing what employees should do
Answer: - Establishing Organizational Strategy
- Developing a Competitive environment
- Following Legal requirements
●● Influencing what employees can do.
Answer: - Finding, attracting and hiring the right talent.
- Training and development activities.
●● Influencing what employees will do
Answer: - Setting clear goals aligned with the business strategy
- Giving employees feedback on their performance towards those goals
- Rewarding them for good performance.
●● Compensation issues are often a contributing factor in . . .
Answer: Unethical employee behavior. The bigger the potential reward,
the greater the temptation to cheat or break the law.
, ●● What is the ultimate goal of Human Resource Management?
Answer: Managing risk and retain great employees, both which are
critical to a company's success.
●● Main functions of HR Management.
Answer: - Staffing
- Health and Safety
- Employee-management relations
- Rewards and Benefits
- Training and Development
- Performance Management
●● Staffing
Answer: The process of planning, acquiring, deploying, and retaining
employees that enables the organization to meet its talent needs and
execute its business strategy.
●● The staffing process supports movement of . . .
Answer: Talent into, through, and out of the organization in a way that
enables it to compete successfully in its marketplace.