NRF Retail Industry Fundamentals Exam (latest
version 2026/2027) Most Recent Exam 2026|2027
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What item is a retail product?
A. Car tire warranty
B. Car tire repair
C. Car tire
D. Car tire installation - Answer-C. Car tire
Which of the following skills are most helpful for a
salesperson?
A. Active listening and communication
B. Quickness and accuracy
C. Addition and subtraction
D. Creativity and judgement - Answer-A. Active listening
and communication
The physical goods (that can be touched) that can be
bought and sold:
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A. Services
B. Products
C. Items
D. Commerce - Answer-B. Products
Buys large quantities of product from manufacturers and
sells them to retailers:
A. Wholesaler
B. Service Seller
C. Franchiser
D. Warehouse - Answer-A. Wholesaler
What organization oversees and controls workplace safety
regulations?
A. SOTP
B. FLSA
C. FMLA
D. OSHA - Answer-D. OSHA
In the retail product cycle, what step comes after
distribution of products?
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A. Selling
B. Selection
C. Allocation
D. Distribution - Answer-A. Selling
The period key term in retail for a period of time that an
item remains usable, or fit for consumption, is called:
A. Expiration
B. Shelf Life
C. Inventory
D. Spoiled - Answer-B. Shelf Life
Which of the following is most likely to be a role in a retail
career?
A. Buyer
B. Mechanic
C. Babysitter
D. Therapist - Answer-A. Buyer
From the list below, select the business in the retail
industry.
A. Doctor's office
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B. Department store
C. Car Repair Shop
D. City Park - Answer-B. Department Store
A Person or a company that sells goods and/or services to
a customer is called a
A. seller
B. customer
C. consumer
D. retailer - Answer-D. retailer
What's considered a retail service?
A. Car wash
B. New car
C. Car engine repair
D. New car tires - Answer-A. Car wash
The term for distributing merchandise from the
manufacturer to retail locations is called:
A. Receiving
B. Refreshing