SSI OPEN WATER DIVER COMPREHENSIVE
STUDY GUIDE QUESTIONS AND VERIFIED
ANSWERS FULL REVIEW
●● Which of the following is a benefit of working for a dive center?
Interaction with experienced staff and instructors
All answers are correct
Professional equipment services
Access to trip planning
Answer: All answers are correct
●● Professional dive insurance is available to:
Only dive instructors
Only dive center staff members
Anyone who pays the fees
Professional Dive Guides
Answer: Professional Dive Guides
Next
●● Dives Guides can:
Act as a dive leader for certified divers
,All answers are correct
Act as a dive instructor for certified divers
Issue certifications for SSI Scuba Diver programs
Answer: Act as a dive leader for certified divers
●● "Active status" SSI Professionals:
All answers are correct
Affiliate with an active status SSI dive center
Complete an annual online renewal
Have professional liability insurance (where applicable)
Answer: All answers are correct
●● What is the first part of the Responsible Diver Code?
Dive within the limits of my ability and training
Accept responsibility for my personal well-being on every dive
Evaluate the conditions before every dive, and make sure they fit my
personal capabilities
Be environmentally conscious on every dive
Answer: Dive within the limits of my ability and training
Next
●● Why should you act as an environmental steward?
,You know the value of protecting the underwater environment
You can earn larger tips from customers
You know where the good fishing spots are
All answers are correct
Answer: You know the value of protecting the underwater environment
●● Why should you maintain a professional appearance as a Dive
Guide?
The dive center will give you more responsibility
You will get larger tips from customers
All answers are correct
Positive first impression for the customer
Answer: Positive first impression for the customer
●● When does a customer learn from a Dive Guide's behavior and
actions?
Before, during, and after the dive
Only during the pre-dive briefing
Only while submerged
During the dive and the post-dive debriefing
Answer: Before, during, and after the dive
●● How can a Dive Guide act as an industry role model?
, Encourage customers to only use your favorite equipment brands
Be professional and courteous to everyone
Only dive on sites that excite you
Tell customers they should only dive with your dive center
Answer: Be professional and courteous to everyone
●● What does it mean to present a professional attitude?
You only provide professional service when you are being paid
You act like an Open Water Instructor
You put the customer's needs and experiences first
You assemble/disassemble the customer's equipment
Answer: You put the customer's needs and experiences first
●● Helping your dive center promote travel and training:
Connects your customer's experience to activities at your dive center
All answers are correct
Encourages you customers to continue diving
Increases your earning potential
Answer: All answers are correct
●● What is the third component of the Customer Loyalty Cycle?
Commitment
STUDY GUIDE QUESTIONS AND VERIFIED
ANSWERS FULL REVIEW
●● Which of the following is a benefit of working for a dive center?
Interaction with experienced staff and instructors
All answers are correct
Professional equipment services
Access to trip planning
Answer: All answers are correct
●● Professional dive insurance is available to:
Only dive instructors
Only dive center staff members
Anyone who pays the fees
Professional Dive Guides
Answer: Professional Dive Guides
Next
●● Dives Guides can:
Act as a dive leader for certified divers
,All answers are correct
Act as a dive instructor for certified divers
Issue certifications for SSI Scuba Diver programs
Answer: Act as a dive leader for certified divers
●● "Active status" SSI Professionals:
All answers are correct
Affiliate with an active status SSI dive center
Complete an annual online renewal
Have professional liability insurance (where applicable)
Answer: All answers are correct
●● What is the first part of the Responsible Diver Code?
Dive within the limits of my ability and training
Accept responsibility for my personal well-being on every dive
Evaluate the conditions before every dive, and make sure they fit my
personal capabilities
Be environmentally conscious on every dive
Answer: Dive within the limits of my ability and training
Next
●● Why should you act as an environmental steward?
,You know the value of protecting the underwater environment
You can earn larger tips from customers
You know where the good fishing spots are
All answers are correct
Answer: You know the value of protecting the underwater environment
●● Why should you maintain a professional appearance as a Dive
Guide?
The dive center will give you more responsibility
You will get larger tips from customers
All answers are correct
Positive first impression for the customer
Answer: Positive first impression for the customer
●● When does a customer learn from a Dive Guide's behavior and
actions?
Before, during, and after the dive
Only during the pre-dive briefing
Only while submerged
During the dive and the post-dive debriefing
Answer: Before, during, and after the dive
●● How can a Dive Guide act as an industry role model?
, Encourage customers to only use your favorite equipment brands
Be professional and courteous to everyone
Only dive on sites that excite you
Tell customers they should only dive with your dive center
Answer: Be professional and courteous to everyone
●● What does it mean to present a professional attitude?
You only provide professional service when you are being paid
You act like an Open Water Instructor
You put the customer's needs and experiences first
You assemble/disassemble the customer's equipment
Answer: You put the customer's needs and experiences first
●● Helping your dive center promote travel and training:
Connects your customer's experience to activities at your dive center
All answers are correct
Encourages you customers to continue diving
Increases your earning potential
Answer: All answers are correct
●● What is the third component of the Customer Loyalty Cycle?
Commitment
