ASSIGNMENT 7 GIA DIAMOND ESSENTIALS KEY TERMS & INFO WITH CORRECT ANSWERS

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ASSIGNMENT 7 GIA DIAMOND ESSENTIALS KEY TERMS & INFO WITH CORRECT ANSWERS

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Course GIA DIAMOND ESSENTIALS

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ASSIGNMENT 7 GIA DIAMOND ESSENTIALS KEY TERMS & INFO WITH CORRECT ANSWERS

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ASSIGNMENT 7 GIA DIAMOND ESSENTIALS KEY TERMS &
INFO WITH CORRECT ANSWERS

Benefit - CORRECT ANSWER -value feature holds for a customer

Close ended question - CORRECT ANSWER -a question that only requires a yes or no answer

Closing Ratio - CORRECT ANSWER -number of successful sales compared to the umber of total
sales attempts

Feature - CORRECT ANSWER -characteristic or part of a piece of jewelry

Objection - CORRECT ANSWER -temperary obstacle raised by the customer that delays or stops
the sale

Open ended question - CORRECT ANSWER -a question that requires more then a yes or no

Tag - CORRECT ANSWER -restatement of benefit posed as a question designed to elicit
agreement

product knowledge - CORRECT ANSWER -helps you explain the differences in value to a jewelry
customer

sales presentation - CORRECT ANSWER -to successfully sell jewelry you must have an organized
..

just looking - CORRECT ANSWER -doesnt stop a sales presentation

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Uploaded on: July 14, 2026
Number of pages: 2
Written in: 2025/2026
Type: Exam (elaborations)
Contains: Questions & answers

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