LSUS MBA 705 Final (ch. 7-12) I Dr.
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Pass Solutions 2026 Update.
T/F:
Strategic control should be ongoing and occur throughout the strategic management process -
Answer True
T/F:
The PIMS program is a government-sponsored effort to improve strategic planning effectiveness
in the US - Answer False.
PIMS is a database that contains quantitative and qualitative info on the performance of
thousands of firms & 5k+ business units
T/F:
Corrective action should usually, but not always, be taken at all levels if actual performance is
less than the standard that has been established. - Answer True
T/F:
Strategic control can be exerted through either the formal or informal organization. - Answer
True
T/F:
Crisis management refers to efforts made to eliminate the possibility that the organization can
be affected negatively by unforeseen events. - Answer False
the process of planning for and implementing the response to a wide range of negative events
that could severely affect an organization
Crisis management involves a series of steps that can be taken before a crisis occurs, while it is
occurring, and after it has passed. - Answer True
Strategic control is important because __________. - Answer it is difficult to know how well
the firm is performing without it & the org's environment is uncertain and always changing
The strategic control process begins by __________. - Answer identifying appropriate
performance measures
,The process of measuring a firm's performance against that of the top performers, usually in the
same industry, is known as __________. - Answer benchmarking
Sources of published information for strategic control available to the public include all of the
following except __________. - Answer PIMS data
benchmarks should be ____________ - Answer associated with the strategy's success
What approach bases the measurement of performance on an array of quantitative and
qualitative factors instead of a single quantitative measure in the organization, such as
profitability? - Answer balanced scorecard
T/F:
Because functional strategies should be designed to support corporate and business strategies,
they should not be considered until corporate and business strategies have been formulated. -
Answer False
one still needs to consider the capabilities of the various functional areas when considering
various corporate and business strategic options.
T/F
The most appropriate means of securing funds likely depends on the corporate and business
strategies being pursued. - Answer True
T/F:
The reduction in per-unit costs that occurs as an organization gains experience producing a
product or service is known as economies of scale - Answer False
it is know as the experience curve
T/F:
The purchasing department in a low-cost business should always purchase raw materials at the
lowest possible cost. - Answer False
seek the "best cost"—the lowest cost within an acceptable range of quality standards.
T/F
The HR department in a low-cost business should always attempt to hire managers and workers
at pay rates below those of their competitors. - Answer False
Although higher than average pay rates are generally not consistent with the low-cost strategy,
businesses seeking to minimize costs may need to pay market rates to maintain a competitive
workforce.
, T/F
A key characteristic of an effective IS is its ability to serve and help integrate the other functional
areas of the business. - Answer True
Functional strategies should __________. - Answer be integrated across the business unit,
support the business strategy, and support the corporate strategy
What are part of the marketing strategy? - Answer pricing, distribution, and promotion
The experience curve is based on: - Answer potential for capital-labor substitutions,
economies of scale, and organizational learning
Efforts directed toward improvements or innovations in the quality of uniqueness of a
company's outputs is known as - Answer product R & D
Reducing operational costs by making the production process more efficient is known as
__________. - Answer Process R & D
What is NOT a characteristic of JIT approach to inventory? - Answer JIT is less risky than
traditional inventory approaches
T/F:
The first step in crafting a strategy is the SWOT analysis. - Answer true
T/F:
The value chain is an analytical technique for identifying organizational opportunities and
threats - Answer False
it is used for identifying strengths and weaknesses
T/F:
Opportunities and threats should emanate from the analysis of macroenviroment and industry
forces - Answer true
T/F
A factor can be both an opportunity and a strength - Answer False
external = opportunities & threats
Heller Final Exam with Guaranteed
Pass Solutions 2026 Update.
T/F:
Strategic control should be ongoing and occur throughout the strategic management process -
Answer True
T/F:
The PIMS program is a government-sponsored effort to improve strategic planning effectiveness
in the US - Answer False.
PIMS is a database that contains quantitative and qualitative info on the performance of
thousands of firms & 5k+ business units
T/F:
Corrective action should usually, but not always, be taken at all levels if actual performance is
less than the standard that has been established. - Answer True
T/F:
Strategic control can be exerted through either the formal or informal organization. - Answer
True
T/F:
Crisis management refers to efforts made to eliminate the possibility that the organization can
be affected negatively by unforeseen events. - Answer False
the process of planning for and implementing the response to a wide range of negative events
that could severely affect an organization
Crisis management involves a series of steps that can be taken before a crisis occurs, while it is
occurring, and after it has passed. - Answer True
Strategic control is important because __________. - Answer it is difficult to know how well
the firm is performing without it & the org's environment is uncertain and always changing
The strategic control process begins by __________. - Answer identifying appropriate
performance measures
,The process of measuring a firm's performance against that of the top performers, usually in the
same industry, is known as __________. - Answer benchmarking
Sources of published information for strategic control available to the public include all of the
following except __________. - Answer PIMS data
benchmarks should be ____________ - Answer associated with the strategy's success
What approach bases the measurement of performance on an array of quantitative and
qualitative factors instead of a single quantitative measure in the organization, such as
profitability? - Answer balanced scorecard
T/F:
Because functional strategies should be designed to support corporate and business strategies,
they should not be considered until corporate and business strategies have been formulated. -
Answer False
one still needs to consider the capabilities of the various functional areas when considering
various corporate and business strategic options.
T/F
The most appropriate means of securing funds likely depends on the corporate and business
strategies being pursued. - Answer True
T/F:
The reduction in per-unit costs that occurs as an organization gains experience producing a
product or service is known as economies of scale - Answer False
it is know as the experience curve
T/F:
The purchasing department in a low-cost business should always purchase raw materials at the
lowest possible cost. - Answer False
seek the "best cost"—the lowest cost within an acceptable range of quality standards.
T/F
The HR department in a low-cost business should always attempt to hire managers and workers
at pay rates below those of their competitors. - Answer False
Although higher than average pay rates are generally not consistent with the low-cost strategy,
businesses seeking to minimize costs may need to pay market rates to maintain a competitive
workforce.
, T/F
A key characteristic of an effective IS is its ability to serve and help integrate the other functional
areas of the business. - Answer True
Functional strategies should __________. - Answer be integrated across the business unit,
support the business strategy, and support the corporate strategy
What are part of the marketing strategy? - Answer pricing, distribution, and promotion
The experience curve is based on: - Answer potential for capital-labor substitutions,
economies of scale, and organizational learning
Efforts directed toward improvements or innovations in the quality of uniqueness of a
company's outputs is known as - Answer product R & D
Reducing operational costs by making the production process more efficient is known as
__________. - Answer Process R & D
What is NOT a characteristic of JIT approach to inventory? - Answer JIT is less risky than
traditional inventory approaches
T/F:
The first step in crafting a strategy is the SWOT analysis. - Answer true
T/F:
The value chain is an analytical technique for identifying organizational opportunities and
threats - Answer False
it is used for identifying strengths and weaknesses
T/F:
Opportunities and threats should emanate from the analysis of macroenviroment and industry
forces - Answer true
T/F
A factor can be both an opportunity and a strength - Answer False
external = opportunities & threats
