APCO EMD CORE REVIEW SHEET 2026
STRUCTURED CALL TAKING AND DECISION
SUPPORT MATRIX OVERVIEW
◉ BLS Hot
Answer: A resource with basic life support capability dispatched and
told to respond in an emergency response mode.
◉ ALS Hot
Answer: A resource with advanced life support capability dispatched
and told to respond in n emergency response mode.
◉ Full Response
Answer: When "everything rolls" using the emergency response
mode.
◉ - Anxious
Answer: Attributes of a successful EMD include all of the following
except:
- Helpful
- Anxious
,- Compassionate
- Polite
◉ Blind Environment
Answer: Field medical personnel work on the patients directly.
Because EMD's work in a __________, they must rely on the patient
self-reporting or a third party.
◉ - State and identify the roles and responsibilities of an EMD
- Obtain sufficient and accurate information from callers to dispatch
resources
- Give appropriate pre-arrival instructions to callers as locally
approved medical interrogation guidecards indicate.
Answer: The APCO Institute EMD Course was designed to provide
enough material to ensure you will be able to: (Select all that apply)
- State and identify the roles and responsibilities of an EMD
- Obtain sufficient and accurate information from callers to dispatch
resources
- Give appropriate pre-arrival instructions to callers as locally
approved medical interrogation guidecards indicate.
- Diagnose the medical/traumatic issue for responders
◉ Emergency Medical Dispatcher
Answer: The acronym, "EMD" stands for:
, ◉ Local
Answer: Fire personnel are often part of the __________ EMS system
because they have received specialized medical training. As such,
they are used as resources for emergency medical services.
◉ Resource Allocation
Answer: One of the most important functions of an EMD is:
◉ Confidentiality
Answer: A successful EMD must maintain a higher level of __________.
◉ Current and valid CPR certification
Answer: In addition to the Public Safety Telecommunicator
prerequisite, all students MUST also have:
◉ Hot Response
Answer: Responding to the scene "lights & sirens" is considered a:
◉ Coordinating & Dispatching
Answer: An EMD is responsible for __________ and __________ EMS
resources based in the predetermined response configurations
found in the locally medically approved guidecards.
STRUCTURED CALL TAKING AND DECISION
SUPPORT MATRIX OVERVIEW
◉ BLS Hot
Answer: A resource with basic life support capability dispatched and
told to respond in an emergency response mode.
◉ ALS Hot
Answer: A resource with advanced life support capability dispatched
and told to respond in n emergency response mode.
◉ Full Response
Answer: When "everything rolls" using the emergency response
mode.
◉ - Anxious
Answer: Attributes of a successful EMD include all of the following
except:
- Helpful
- Anxious
,- Compassionate
- Polite
◉ Blind Environment
Answer: Field medical personnel work on the patients directly.
Because EMD's work in a __________, they must rely on the patient
self-reporting or a third party.
◉ - State and identify the roles and responsibilities of an EMD
- Obtain sufficient and accurate information from callers to dispatch
resources
- Give appropriate pre-arrival instructions to callers as locally
approved medical interrogation guidecards indicate.
Answer: The APCO Institute EMD Course was designed to provide
enough material to ensure you will be able to: (Select all that apply)
- State and identify the roles and responsibilities of an EMD
- Obtain sufficient and accurate information from callers to dispatch
resources
- Give appropriate pre-arrival instructions to callers as locally
approved medical interrogation guidecards indicate.
- Diagnose the medical/traumatic issue for responders
◉ Emergency Medical Dispatcher
Answer: The acronym, "EMD" stands for:
, ◉ Local
Answer: Fire personnel are often part of the __________ EMS system
because they have received specialized medical training. As such,
they are used as resources for emergency medical services.
◉ Resource Allocation
Answer: One of the most important functions of an EMD is:
◉ Confidentiality
Answer: A successful EMD must maintain a higher level of __________.
◉ Current and valid CPR certification
Answer: In addition to the Public Safety Telecommunicator
prerequisite, all students MUST also have:
◉ Hot Response
Answer: Responding to the scene "lights & sirens" is considered a:
◉ Coordinating & Dispatching
Answer: An EMD is responsible for __________ and __________ EMS
resources based in the predetermined response configurations
found in the locally medically approved guidecards.
