INMT 341 EXAM 1 VERIFIED STUDY GUIDE
Order to Cash Business Events - Answers - 1. Market goods/services
2. Negotiate sales order
3. Select & Inspect goods
4. Prepare goods for delivery
5. Deliver goods/services
6. Receive payment
7. Accept customer return of goods
1. Identify a need
2. Request goods/services
3. Negotiate order of goods
4. Receive & inspect goods
5. Store/maintain goods
6. Pay for goods/services
7. Return goods - Answers - Procure to Pay Business Events
Infrastructure - Answers - The physical and virtual resources that support the flow,
storage, processing, and analysis of data.
Architecture - Answers - Overall structure, logical components, and logical
interrelationships of input/output, storage, communication, control, & processing
Data - Answers - What we record about what happens from day to day processes (buy,
make, sell)
Software - Answers - What we use to record data (ERP, CRM, and SCM)
Hardware - Answers - Physical assets (mainframes, servers, mobile device)
Virtualization - Answers - Physical server in a virtual sense (cloud)
Operating system software - Answers - Helps software talk to your hardware (Windows,
MacOS)
Application software - Answers - What we put data into that has been stored in our
operating system. Designed for the end user
Internet of Things - Answers - How electronic things work together (machine to machine
communication). Example: Smartwatch
Cloud Computing - Answers - Storing and accessing data over the internet
Order to Cash Business Events - Answers - 1. Market goods/services
2. Negotiate sales order
3. Select & Inspect goods
4. Prepare goods for delivery
5. Deliver goods/services
6. Receive payment
7. Accept customer return of goods
1. Identify a need
2. Request goods/services
3. Negotiate order of goods
4. Receive & inspect goods
5. Store/maintain goods
6. Pay for goods/services
7. Return goods - Answers - Procure to Pay Business Events
Infrastructure - Answers - The physical and virtual resources that support the flow,
storage, processing, and analysis of data.
Architecture - Answers - Overall structure, logical components, and logical
interrelationships of input/output, storage, communication, control, & processing
Data - Answers - What we record about what happens from day to day processes (buy,
make, sell)
Software - Answers - What we use to record data (ERP, CRM, and SCM)
Hardware - Answers - Physical assets (mainframes, servers, mobile device)
Virtualization - Answers - Physical server in a virtual sense (cloud)
Operating system software - Answers - Helps software talk to your hardware (Windows,
MacOS)
Application software - Answers - What we put data into that has been stored in our
operating system. Designed for the end user
Internet of Things - Answers - How electronic things work together (machine to machine
communication). Example: Smartwatch
Cloud Computing - Answers - Storing and accessing data over the internet
