NHS PATHWAYS SYSTEM
PRACTICE QUESTIONS WITH
CORRECT ANSWERS
What are the different parts of the system called? (3 marks) - ANS >> - Module 0
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- Module 1
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- Module 2
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What do these different parts do? (3 marks) - ANS >> - Module 0 is primarily concerned with
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ruling out immediately life threatening situations. Will be used predominantly by Health
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Advisors.
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- Module 1 contains a large database of "Pathways" from which the user chooses the most
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suitable one to enable detailed assessment of symptoms. Will be used predominantly by
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Health Advisors. Also includes the Body Map.
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- Module 2 enables more detailed clinical assessment by a Clinican.
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Why must questions be answered in order? (1 mark) - ANS >> - Because questions are
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ordered so that most serious symptoms and potential causes are ruled out first
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Must every question be verbally asked of a caller? Provide a reason for your answer (1 mark)
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- ANS >> - No, every question must be answered but this does not always require that every
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
question is asked, since caller's often volunteer useful information without being directly
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asked about it
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What is an inferred question? (1 mark) - ANS >> - It is a question that usually does not need to
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
be asked because the answer is likely to be obvious
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How are inferred questions indicated within the system? (1 mark) - ANS >> - They are in
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upper case (captials)
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How does the system handle "not sure" questions? (1 mark) - ANS >> - Depending on
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balance of risk and the type of question being asked, "not sure" sometimes act as a "yes" and
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
sometimes acts as a "no"
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What is a disposition (outcome) comprised of? (2 marks) - ANS >> - The type of care/skill set
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required and a timeframe
wq wq wq wq
Why are Pathways gender and age specific? (1 mark) - ANS >> - This is to accommodate the
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
different range of conditions and anatomical/physiological differences between different
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age groups and genders
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What does clicking restart triage do? (3 marks) - ANS >> - It wipes all questions and answers
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, - Takes you right back to the very beginning of the NHS Pathways system
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- It can also be used to change party from 1st to 3rd or vice versa
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If someone had taken an overdose in an attempt to commit suicide would you select "injury"
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or "illness or other health problem"? (1 mark) - ANS >> - Illness or other health problem
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What is the purpose of the "Key Points"? (1 mark) - ANS >> - These tell you what the Pathway
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should and shouldn't be used for
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Can you remember what the purpose is of "the individual has been told to follow a particular
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
course of action"? (1 mark) - ANS >> - This allows you to identify patients with a known health
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
problem who have been advised to follow a particular course of action when they are ill and
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where full symptom triage would not be appropriate
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What piece of information is collected in Module 0 that influences the Pathways you can
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choose at the Body Map? (1 mark) - ANS >> - Whether the problem is trauma (injury) or non-
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
trauma (illness) related wq wq
What is NHS Pathways? (2 marks) - ANS >> - It's a suite of hundreds of interlinked clinical
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
questions which are arranged into complex symptom-based flows or "Pathways". It also
wq wq wq wq wq wq wq wq wq wq wq wq
links to a directory of services which holds details of relevant services in the local area
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
- NHS Pathways provides safe and effective clinical decision support to specially trained
wq wq wq wq wq wq wq wq wq wq wq wq
Health Advisors and Clinicans who provide telephone assessment and advice to the public
wq wq wq wq wq wq wq wq wq wq wq wq wq
What is Directory of Services (DoS)? (2 marks) - ANS >> - NHS Pathways links to a directory
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
of services referred to as the DoS. The DoS holds information on health and social care
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
providers within a locality. This information is provided by the providers themselves; it
wq wq wq wq wq wq wq wq wq wq wq wq wq
includes information about the type of care provided and the hours within which this is
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
delivered
wq
What are the 5 age groups within the system and what age range does each of these cover?
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(10 marks) - ANS >> - Neonate: 0- 1 Hour
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- Infant: 1 Hour - 12 Months
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- Toddler: 1 - 5 Years
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- Child: 5- 16 years
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- Adult: 16 Years and over
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What do you use when someone's symptoms are very vague and there is no specific
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Pathway available? (1 mark) - ANS >> - Use "Other Symptoms" Pathway
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There is question in Module 0 which asks whether the person's skin on the chest, back or
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
abdomen feels a normal temperature. Would it be acceptable to phrase this as "Are you hot
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
to touch?" Give a reason for your answer (2 marks) - ANS >> - No it would not. The question
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is not asking about a fever, which would make the person hot to touch, but is asking whether
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
the person is a normal temperature (i.e. feels normal to touch)
wq wq wq wq wq wq wq wq wq wq wq
PRACTICE QUESTIONS WITH
CORRECT ANSWERS
What are the different parts of the system called? (3 marks) - ANS >> - Module 0
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- Module 1
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- Module 2
wq wq
What do these different parts do? (3 marks) - ANS >> - Module 0 is primarily concerned with
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
ruling out immediately life threatening situations. Will be used predominantly by Health
wq wq wq wq wq wq wq wq wq wq wq wq
Advisors.
wq
- Module 1 contains a large database of "Pathways" from which the user chooses the most
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
suitable one to enable detailed assessment of symptoms. Will be used predominantly by
wq wq wq wq wq wq wq wq wq wq wq wq wq
Health Advisors. Also includes the Body Map.
wq wq wq wq wq wq wq
- Module 2 enables more detailed clinical assessment by a Clinican.
wq wq wq wq wq wq wq wq wq wq
Why must questions be answered in order? (1 mark) - ANS >> - Because questions are
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
ordered so that most serious symptoms and potential causes are ruled out first
wq wq wq wq wq wq wq wq wq wq wq wq wq
Must every question be verbally asked of a caller? Provide a reason for your answer (1 mark)
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
- ANS >> - No, every question must be answered but this does not always require that every
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
question is asked, since caller's often volunteer useful information without being directly
wq wq wq wq wq wq wq wq wq wq wq wq
asked about it
wq wq wq
What is an inferred question? (1 mark) - ANS >> - It is a question that usually does not need to
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
be asked because the answer is likely to be obvious
wq wq wq wq wq wq wq wq wq wq
How are inferred questions indicated within the system? (1 mark) - ANS >> - They are in
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
upper case (captials)
wq wq wq
How does the system handle "not sure" questions? (1 mark) - ANS >> - Depending on
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
balance of risk and the type of question being asked, "not sure" sometimes act as a "yes" and
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
sometimes acts as a "no"
wq wq wq wq wq
What is a disposition (outcome) comprised of? (2 marks) - ANS >> - The type of care/skill set
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
required and a timeframe
wq wq wq wq
Why are Pathways gender and age specific? (1 mark) - ANS >> - This is to accommodate the
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
different range of conditions and anatomical/physiological differences between different
wq wq wq wq wq wq wq wq wq
age groups and genders
wq wq wq wq
What does clicking restart triage do? (3 marks) - ANS >> - It wipes all questions and answers
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
, - Takes you right back to the very beginning of the NHS Pathways system
wq wq wq wq wq wq wq wq wq wq wq wq wq
- It can also be used to change party from 1st to 3rd or vice versa
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
If someone had taken an overdose in an attempt to commit suicide would you select "injury"
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
or "illness or other health problem"? (1 mark) - ANS >> - Illness or other health problem
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
What is the purpose of the "Key Points"? (1 mark) - ANS >> - These tell you what the Pathway
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
should and shouldn't be used for
wq wq wq wq wq wq
Can you remember what the purpose is of "the individual has been told to follow a particular
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
course of action"? (1 mark) - ANS >> - This allows you to identify patients with a known health
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
problem who have been advised to follow a particular course of action when they are ill and
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
where full symptom triage would not be appropriate
wq wq wq wq wq wq wq wq
What piece of information is collected in Module 0 that influences the Pathways you can
wq wq wq wq wq wq wq wq wq wq wq wq wq wq
choose at the Body Map? (1 mark) - ANS >> - Whether the problem is trauma (injury) or non-
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
trauma (illness) related wq wq
What is NHS Pathways? (2 marks) - ANS >> - It's a suite of hundreds of interlinked clinical
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
questions which are arranged into complex symptom-based flows or "Pathways". It also
wq wq wq wq wq wq wq wq wq wq wq wq
links to a directory of services which holds details of relevant services in the local area
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
- NHS Pathways provides safe and effective clinical decision support to specially trained
wq wq wq wq wq wq wq wq wq wq wq wq
Health Advisors and Clinicans who provide telephone assessment and advice to the public
wq wq wq wq wq wq wq wq wq wq wq wq wq
What is Directory of Services (DoS)? (2 marks) - ANS >> - NHS Pathways links to a directory
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
of services referred to as the DoS. The DoS holds information on health and social care
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
providers within a locality. This information is provided by the providers themselves; it
wq wq wq wq wq wq wq wq wq wq wq wq wq
includes information about the type of care provided and the hours within which this is
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
delivered
wq
What are the 5 age groups within the system and what age range does each of these cover?
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
(10 marks) - ANS >> - Neonate: 0- 1 Hour
wq wq wq wq wq wq wq wq wq wq
- Infant: 1 Hour - 12 Months
wq wq wq wq wq wq
- Toddler: 1 - 5 Years
wq wq wq wq wq
- Child: 5- 16 years
wq wq wq wq
- Adult: 16 Years and over
wq wq wq wq wq
What do you use when someone's symptoms are very vague and there is no specific
wq wq wq wq wq wq wq wq wq wq wq wq wq wq
Pathway available? (1 mark) - ANS >> - Use "Other Symptoms" Pathway
wq wq wq wq wq wq wq wq wq wq wq wq
There is question in Module 0 which asks whether the person's skin on the chest, back or
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
abdomen feels a normal temperature. Would it be acceptable to phrase this as "Are you hot
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
to touch?" Give a reason for your answer (2 marks) - ANS >> - No it would not. The question
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
is not asking about a fever, which would make the person hot to touch, but is asking whether
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
the person is a normal temperature (i.e. feels normal to touch)
wq wq wq wq wq wq wq wq wq wq wq
