,Galen NSG 3180 Exam 1 | Communication &
Teamwork (2026) Actual Q&A PDF
1. What communication model describes a reciprocal interaction where sender
and receiver influence each other simultaneously?
A) Transactional communication model
B) Linear communication model
C) General systems model
D) Helical model
Correct Answer: Transactional communication model
Rationale: The transactional model views communication as dynamic and
two‑way, with both parties sending and receiving messages concurrently. The
linear model is one‑way. General systems theory applies to organizations, not
individual exchanges.
2. In the linear communications model, the primary focus is on which of the
following?
A) The context of the environment
B) The sending and receiving of a message
C) The reciprocal influence of participants
D) The interrelationship of system parts
Correct Answer: The sending and receiving of a message
,Rationale: The linear model is a straightforward, one‑way process from sender
to receiver, with less emphasis on feedback. The transactional model adds
reciprocal influence. Environment and interrelationship are separate concepts.
3. General Systems Theory describes homeostasis as which of the following?
A) Processes operating independently to maintain balance
B) The tendency of unified systems to work together to maintain stability
C) A breakdown of communication between system parts
D) The linear transfer of information within a system
Correct Answer: The tendency of unified systems to work together to maintain
stability
Rationale: Homeostasis in systems theory is achieved when interconnected
parts function in coordination. Independent processes do not represent the
unified nature of systems. The theory emphasizes interrelationships, not
isolation.
4. Which statement about homeostasis in General Systems Theory is FALSE?
A) It represents the interrelationship of different parts supporting the whole.
B) It occurs when unified systems work together.
C) It involves processes that operate independently.
D) It is the tendency of a system to maintain stability.
Correct Answer: It involves processes that operate independently.
, Rationale: The blueprint explicitly states that homeostasis does NOT occur when
processes independently occur; it requires unified, interdependent functioning.
The other three options accurately describe homeostasis within the theory.
5. Interpersonal communication is best defined as a continual social process in
which two people exchange ideas with the intent to:
A) Influence the behavior or actions of the other person
B) Complete a required task list
C) Avoid conflict entirely
D) Document the interaction for legal purposes
Correct Answer: Influence the behavior or actions of the other person
Rationale: The course definition stresses intentional influence on another’s
actions. Task completion, conflict avoidance, or documentation are not the
primary intent, though they may occur.
6. In the communication process, “feedback” refers to which of the following?
A) The factual transfer of information with initial data predominantly sought by
the care provider
B) The receiver acknowledging receipt of the message by signaling
understanding, giving verification to the sender
C) The personal interpretation of health
D) The context in which health relationships take place
Correct Answer: The receiver acknowledging receipt of the message by signaling
understanding, giving verification to the sender
Teamwork (2026) Actual Q&A PDF
1. What communication model describes a reciprocal interaction where sender
and receiver influence each other simultaneously?
A) Transactional communication model
B) Linear communication model
C) General systems model
D) Helical model
Correct Answer: Transactional communication model
Rationale: The transactional model views communication as dynamic and
two‑way, with both parties sending and receiving messages concurrently. The
linear model is one‑way. General systems theory applies to organizations, not
individual exchanges.
2. In the linear communications model, the primary focus is on which of the
following?
A) The context of the environment
B) The sending and receiving of a message
C) The reciprocal influence of participants
D) The interrelationship of system parts
Correct Answer: The sending and receiving of a message
,Rationale: The linear model is a straightforward, one‑way process from sender
to receiver, with less emphasis on feedback. The transactional model adds
reciprocal influence. Environment and interrelationship are separate concepts.
3. General Systems Theory describes homeostasis as which of the following?
A) Processes operating independently to maintain balance
B) The tendency of unified systems to work together to maintain stability
C) A breakdown of communication between system parts
D) The linear transfer of information within a system
Correct Answer: The tendency of unified systems to work together to maintain
stability
Rationale: Homeostasis in systems theory is achieved when interconnected
parts function in coordination. Independent processes do not represent the
unified nature of systems. The theory emphasizes interrelationships, not
isolation.
4. Which statement about homeostasis in General Systems Theory is FALSE?
A) It represents the interrelationship of different parts supporting the whole.
B) It occurs when unified systems work together.
C) It involves processes that operate independently.
D) It is the tendency of a system to maintain stability.
Correct Answer: It involves processes that operate independently.
, Rationale: The blueprint explicitly states that homeostasis does NOT occur when
processes independently occur; it requires unified, interdependent functioning.
The other three options accurately describe homeostasis within the theory.
5. Interpersonal communication is best defined as a continual social process in
which two people exchange ideas with the intent to:
A) Influence the behavior or actions of the other person
B) Complete a required task list
C) Avoid conflict entirely
D) Document the interaction for legal purposes
Correct Answer: Influence the behavior or actions of the other person
Rationale: The course definition stresses intentional influence on another’s
actions. Task completion, conflict avoidance, or documentation are not the
primary intent, though they may occur.
6. In the communication process, “feedback” refers to which of the following?
A) The factual transfer of information with initial data predominantly sought by
the care provider
B) The receiver acknowledging receipt of the message by signaling
understanding, giving verification to the sender
C) The personal interpretation of health
D) The context in which health relationships take place
Correct Answer: The receiver acknowledging receipt of the message by signaling
understanding, giving verification to the sender
