HFT 1000 FINAL EXAM QUESTIONS WITH VERIFIED
ANSWERS
Importance of contracts in hospitality - Answers - Provide legal protection, clarify
responsibilities, prevent misunderstandings, reduce financial risk, and define obligations
for vendors, employees, events, and guests.
Protected classes you cannot discriminate against - Answers - Race, color, religion,
national origin, sex, disability, age, familial status, genetic information.
Two legal exceptions for discrimination - Answers - Bona Fide Occupational
Qualification (BFOQ); Business Necessity/Safety.
Guideline 1 of sexual harassment - Answers - Unwelcome behavior of a sexual nature.
Guideline 2 of sexual harassment - Answers - A reasonable person would find the
behavior offensive or hostile.
Guideline 3 of sexual harassment - Answers - Behavior affects employment, creates a
hostile environment, or ties benefits to sexual conduct.
Ways managers reduce litigation risk - Answers - Training, documentation, safe
premises, consistent rule enforcement, incident reporting, alcohol compliance,
background checks, and strong communication channels.
Laws governing fair wages - Answers - FLSA, Equal Pay Act, DOL wage & hour rules,
and state minimum wage laws.
Ways to protect guests from accidents - Answers - Inspections, lighting, signage, slip-
proof floors, emergency plans.
Ways to protect guests from crime - Answers - Surveillance, patrols, secure access,
background checks.
Ways to protect guests from cyber-attacks - Answers - Encryption, secure PMS
systems, staff cybersecurity training, limited access to guest data.
Areas of the casino - Answers - Gaming floor, surveillance/security, cage operations,
hotel division, F&B, marketing/loyalty, finance/auditing.
Business nature of gambling - Answers - Based on probability and risk; casinos profit
through the house edge; regulated for fairness and integrity.
ANSWERS
Importance of contracts in hospitality - Answers - Provide legal protection, clarify
responsibilities, prevent misunderstandings, reduce financial risk, and define obligations
for vendors, employees, events, and guests.
Protected classes you cannot discriminate against - Answers - Race, color, religion,
national origin, sex, disability, age, familial status, genetic information.
Two legal exceptions for discrimination - Answers - Bona Fide Occupational
Qualification (BFOQ); Business Necessity/Safety.
Guideline 1 of sexual harassment - Answers - Unwelcome behavior of a sexual nature.
Guideline 2 of sexual harassment - Answers - A reasonable person would find the
behavior offensive or hostile.
Guideline 3 of sexual harassment - Answers - Behavior affects employment, creates a
hostile environment, or ties benefits to sexual conduct.
Ways managers reduce litigation risk - Answers - Training, documentation, safe
premises, consistent rule enforcement, incident reporting, alcohol compliance,
background checks, and strong communication channels.
Laws governing fair wages - Answers - FLSA, Equal Pay Act, DOL wage & hour rules,
and state minimum wage laws.
Ways to protect guests from accidents - Answers - Inspections, lighting, signage, slip-
proof floors, emergency plans.
Ways to protect guests from crime - Answers - Surveillance, patrols, secure access,
background checks.
Ways to protect guests from cyber-attacks - Answers - Encryption, secure PMS
systems, staff cybersecurity training, limited access to guest data.
Areas of the casino - Answers - Gaming floor, surveillance/security, cage operations,
hotel division, F&B, marketing/loyalty, finance/auditing.
Business nature of gambling - Answers - Based on probability and risk; casinos profit
through the house edge; regulated for fairness and integrity.
