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LEAN SIX SIGMA BLACK BELT WEEK 1 QUESTIONS AND VERIFIED ANSWERS..

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LEAN SIX SIGMA BLACK BELT WEEK 1 QUESTIONS AND VERIFIED ANSWERS

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He is a twenty-year veteran of the manufacturing industry.

Sharma co-founded TBM Consulting Group in 1991, where he served as president and
CEO. Sharma's LeanSigma system is a result of combining the best aspects of Six
Sigma and Lean production

The details of his system can be found in his book, The Perfect Engine: How to Win in
the New Demand Economy by Building to Order With Fewer Resources

In 2002, Sharma was named a Hero of U.S. Manufacturing by Fortune magazine, which
earned him the Society of Manufacturing Engineer's - Donald Burnham Manufacturing
Management Award for that year


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Anand Sharma

,Seven of the eight forms of waste


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Motion: bending, searching, walking, looking, etc.
Nothing's changing in process, nothing's changing the form or function




Lean second component


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use of Six Sigma's DMAIC phases to reduce defects




Waiting defined (DOWNTIME 8 forms of Waste)


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waiting for information, authorization, calls to be returned, emails to be
answered




External Costs


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, are incurred when defects are found by the customer; they are the most
costly.
Visible costs include:

Customer complaints

Recalls

Warranties
Hidden costs include:

Loss of business or customers

Civil suits

Damage to your brand




One of the 8 forms of waste


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Defects: mistakes, flaws, errors, defects, and defectives




Standards


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are given in terms of time required to complete that operation or to
perform that function

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