NSG 3450 MENTAL HEALTH
EXAM 2 QUESTIONS AND
COMPLETE SOLUTIONS LATEST
UPDATE 2026/2027 GRADED A+ .
,1. Which statement made by the nurse demonstrates the best understanding of
nonverbal communication?
a. "the pt.'s verbal and nonverbal communication is often different."
b. "when my pt. responds to my question, I check for congruence between verbal
and nonverbal communication to help validate the response."
c. "is a pt. is slumped in the chair, I can be ire he's angry or depressed."
d. "it's easier to understand verbal communication than nonverbal communi-cation."
✔✔ CORRECT ANSWER B.
"when my pt. responds to my question, I check for congruence between verbal and nonverbal communication to help validate the
response."
2. Which nursing statement is an example of reflection?
a. "I think this feeling will pass."
b. "so you are saying that life has no meaning."
c. "I'm not sure I understand what you mean."
d. "you look sad." ✔✔
CORRECT ANSWER
D. "you look sad."
3. When should a nurse be most alert to the possibility of communication errors
resulting in harm to the patient?
a. change of shift report
b. admission interviews
c. one-to-one conversations with pt.'s
d. conversations with pt. families ✔✔
CORRECT ANSWER A. change of shift
,report
4. What principle about nurse-patient communication should guide a nurse's fear
about "saying the wrong thing" to a patient?
a. Pt.'s tend to appreciate a well-meaning person who conveys genuine accep-tance,
respect, and concern for their situation
b. the pt. is more interested in talking to you than listening to what you have to say
and so is not likely to be offended
c. considering the pt.'s history, there is little chance that the comment will do any
actual harm
d. most people with a mental illness have by necessity developed a high
, tolerance of forgiveness ✔✔ CORRECT ANSWER A.
Pt.'s tend to appreciate a well-meaning person who conveys genuine acceptance, respect, and concern for their situation
5. During an admission assessment and interview, which channels of informa-
tion communication should the nurse be monitoring? Select all that apply ✔✔
CORRECT ANSWER
a. auditory
b. visual
c. written
d. tactile
e. olfactory ✔✔
CORRECT ANSWER a,
b, d, e (auditory, visual, tactile,
olfactory)
6. You have been working closely with a pt. for the past month. Today he tells you he is
looking forward to meeting with his new psychiatrist but frowns and avoids eye contact
while reporting this to you. Which of the filling responses would most likely be
therapeutic?
a. "A new psychiatrist is a chance to start fresh; I'm sure it will go well for you."
b. "You say that you look forward to the meeting, but you appear anxious or
unhappy."
c. "I notice that you frowned and avoided eye contact just not. Don't you feel well."
d. "I get the impression you don't really want to see you psychiatrist-- can you tell me
why?" ✔✔ CORRECT ANSWER A.
"A new psychiatrist is a chance to start fresh; I'm sure it will go well for you."
EXAM 2 QUESTIONS AND
COMPLETE SOLUTIONS LATEST
UPDATE 2026/2027 GRADED A+ .
,1. Which statement made by the nurse demonstrates the best understanding of
nonverbal communication?
a. "the pt.'s verbal and nonverbal communication is often different."
b. "when my pt. responds to my question, I check for congruence between verbal
and nonverbal communication to help validate the response."
c. "is a pt. is slumped in the chair, I can be ire he's angry or depressed."
d. "it's easier to understand verbal communication than nonverbal communi-cation."
✔✔ CORRECT ANSWER B.
"when my pt. responds to my question, I check for congruence between verbal and nonverbal communication to help validate the
response."
2. Which nursing statement is an example of reflection?
a. "I think this feeling will pass."
b. "so you are saying that life has no meaning."
c. "I'm not sure I understand what you mean."
d. "you look sad." ✔✔
CORRECT ANSWER
D. "you look sad."
3. When should a nurse be most alert to the possibility of communication errors
resulting in harm to the patient?
a. change of shift report
b. admission interviews
c. one-to-one conversations with pt.'s
d. conversations with pt. families ✔✔
CORRECT ANSWER A. change of shift
,report
4. What principle about nurse-patient communication should guide a nurse's fear
about "saying the wrong thing" to a patient?
a. Pt.'s tend to appreciate a well-meaning person who conveys genuine accep-tance,
respect, and concern for their situation
b. the pt. is more interested in talking to you than listening to what you have to say
and so is not likely to be offended
c. considering the pt.'s history, there is little chance that the comment will do any
actual harm
d. most people with a mental illness have by necessity developed a high
, tolerance of forgiveness ✔✔ CORRECT ANSWER A.
Pt.'s tend to appreciate a well-meaning person who conveys genuine acceptance, respect, and concern for their situation
5. During an admission assessment and interview, which channels of informa-
tion communication should the nurse be monitoring? Select all that apply ✔✔
CORRECT ANSWER
a. auditory
b. visual
c. written
d. tactile
e. olfactory ✔✔
CORRECT ANSWER a,
b, d, e (auditory, visual, tactile,
olfactory)
6. You have been working closely with a pt. for the past month. Today he tells you he is
looking forward to meeting with his new psychiatrist but frowns and avoids eye contact
while reporting this to you. Which of the filling responses would most likely be
therapeutic?
a. "A new psychiatrist is a chance to start fresh; I'm sure it will go well for you."
b. "You say that you look forward to the meeting, but you appear anxious or
unhappy."
c. "I notice that you frowned and avoided eye contact just not. Don't you feel well."
d. "I get the impression you don't really want to see you psychiatrist-- can you tell me
why?" ✔✔ CORRECT ANSWER A.
"A new psychiatrist is a chance to start fresh; I'm sure it will go well for you."
