PROMETRIC CNA COMPREHENSIVE QUESTIONS
AND ANSWERS SURE A+
✔✔You are sitting at the nurse's station, charting lunch intake, next to a nurse on the
phone when a family member approaches. You continue to work and do not look up or
make eye contact. After a few moments of silence, the family member says, "Excuse
me...." What is an appropriate action? - ✔✔Make eye contact, smile, apologize for the
delay and ask how you can help
✔✔Patients that are immobile or on bedrest are at risk of muscle tissue decreasing in
size or strength due to lack of use. This is called? - ✔✔Atrophy
✔✔Depression among the elderly: - ✔✔Is often overlooked or unrecognized
✔✔A resident complains that something is wrong with his hearing aid and that it is not
working as he hands it to you. What should you do? - ✔✔Inspect the hearing aid for
cracks and make sure it is turned on
✔✔According to Maslow's Hierarchy of needs, which needs are the most vital and must
be met before any other needs can be achieved? - ✔✔Physical needs : Oxygen, water,
food, elimination and rest
,✔✔Which of the following is NOT considered a sign of a potential infection in a patient?
- ✔✔A temperature reading of 98.7 degrees Fahrenheit
✔✔A patient you are caring for is getting stronger and feels able to transfer himself from
bed to chair without your assistance. Which of the following statement is correct? -
✔✔The CNA should notify the nurse of the changes in the patients level of ability
✔✔You are assigned to evacuate bedbound patients from your unit after a fire alarm is
triggered. The fire doors have closed at the end of your hall. Which of the following is
true? - ✔✔The doors can be opened manually to remove patients, visitors and staff
✔✔A CNA overhears a co-worker complaining about a nurse, "She actually told me to
go toilet the patient when she was just in the room and could have done it herself! She
treats me like I am her slave. I'm so over it!" Which of the following statements is correct
regarding this scenario? - ✔✔The nursing assistant doesn't truly understand her role in
the healthcare system
✔✔The care plan instructs the nurse aide to dress the resident in a long-sleeve button
up shirt. The nurse aide knows that the resident will be participating in an outdoor event
this morning and feels that the long-sleeve shirt would cause the patient to overheat,
due to the high temperature outside. What is an appropriate action for this nurse aide? -
✔✔Talk to the nurse about her concerns prior to dressing the patient
✔✔A bed alarm signals when a patient is getting out of bed, so the CNA can: -
✔✔Assist the patient for safety
✔✔You are working the night shift in a facility and the hall lights are dimmed at 9PM to
facilitate sleep. When at tge nurse's station with your co-workers, What is an important
consideration? - ✔✔Conversations should remain hushed do that patients can sleep
✔✔A patient who frequently screams, "Help me" begins screaming. You are charting
vital signs at the nursing station and decide to check on her after you are done. As you
complete your work, she is no longer crying for help, so you skip your hourly rounds and
begin re-stocking the supply shelf instead. A half hour later, a nurse enters the patient's
room and finds that the patient had fallen, becoming trapped between the bed and a
chair, resulting in a sudden and unexpected death. She asks you when you last saw the
patient and if you heard anything. What is an appropriate response? - ✔✔"I heard her
call out 45mins ago. I did not see her after she called out. I was performing other tasks
and delayed my hourly rounds."
✔✔A patient is crying in her room and turns her head away from you when you enter.
What is an appropriate response? - ✔✔Place a hand on her lower arm and say, "You
seem troubled. Would you like to talk?"
, ✔✔All healthcare workers should be on the lookout for THESE TYPES of environments
that contribute to pathogen growth: - ✔✔Warm, dark, moist
✔✔A confused patient in a locked dementia unit repeatedly asks staff where to go for
lunch and staff notices that he is constantly entering rooms and closets along the
hallway. This patient is at risk for? - ✔✔Elopement
✔✔You work in a locked unit in a facility. A person you don't recognize , dressed in
scrubs, without an ID badge attempts to follow you through the unit doors when you
return from lunch. What is an appropriate response? - ✔✔"I'm sorry , this is against
company policy . You will need a badge to enter. Can I call your supervisor to get you a
temporary badge or direct you to the front receptionists for a visitor badge?"
✔✔Which is the proper greeting when answering a telephone on a nursing unit? -
✔✔"Good morning , 3 north, Faith Davis, CNA speaking. How can I help you?"
✔✔When you are taking report from the off-going shift, the CNA states that she forgot to
document output on several patients and asks you to document 3 totals for her. What is
the best response? - ✔✔"I am sorry, but this is against company policy. Can you please
document your totals before you leave?"
✔✔A patient in your Assisted Living Facility (ALF) is receiving Hospice care while they
continue to reside ALF. While in the dining room, the patient begins choking on a piece
of meat. What is an appropriate action? - ✔✔Performing the Heimlich Maneuver, as you
have been trained
✔✔The acronym for R.A.C.E applies to which type of emergency? - ✔✔Fire
✔✔Which of the following is NOT a factor that might affect your communication with the
patient? - ✔✔Your knowledge of their disease process and treatment options
✔✔A patient asks for help getting to the bathroom. The care plan has indicated that the
patient should use a bedpan. What is an appropriate action for the CNA to take? -
✔✔Offer a bedpan to the patient
✔✔A bedbound patient in a long-term care setting complains about clutter in her room
and asks the CNA to straighten up before her family visits. What is an appropriate
response? - ✔✔"I would be happy to clean up! Would you like your puzzle books in the
drawer or your closet?"
✔✔A patient in your facility requests to be left alone in the mornings, as she is not an
early riser and does not generally eat breakfast. One of the night shift CNAs insists on
getting this patient up at 5am, despite the patient's protests. The patient complains
AND ANSWERS SURE A+
✔✔You are sitting at the nurse's station, charting lunch intake, next to a nurse on the
phone when a family member approaches. You continue to work and do not look up or
make eye contact. After a few moments of silence, the family member says, "Excuse
me...." What is an appropriate action? - ✔✔Make eye contact, smile, apologize for the
delay and ask how you can help
✔✔Patients that are immobile or on bedrest are at risk of muscle tissue decreasing in
size or strength due to lack of use. This is called? - ✔✔Atrophy
✔✔Depression among the elderly: - ✔✔Is often overlooked or unrecognized
✔✔A resident complains that something is wrong with his hearing aid and that it is not
working as he hands it to you. What should you do? - ✔✔Inspect the hearing aid for
cracks and make sure it is turned on
✔✔According to Maslow's Hierarchy of needs, which needs are the most vital and must
be met before any other needs can be achieved? - ✔✔Physical needs : Oxygen, water,
food, elimination and rest
,✔✔Which of the following is NOT considered a sign of a potential infection in a patient?
- ✔✔A temperature reading of 98.7 degrees Fahrenheit
✔✔A patient you are caring for is getting stronger and feels able to transfer himself from
bed to chair without your assistance. Which of the following statement is correct? -
✔✔The CNA should notify the nurse of the changes in the patients level of ability
✔✔You are assigned to evacuate bedbound patients from your unit after a fire alarm is
triggered. The fire doors have closed at the end of your hall. Which of the following is
true? - ✔✔The doors can be opened manually to remove patients, visitors and staff
✔✔A CNA overhears a co-worker complaining about a nurse, "She actually told me to
go toilet the patient when she was just in the room and could have done it herself! She
treats me like I am her slave. I'm so over it!" Which of the following statements is correct
regarding this scenario? - ✔✔The nursing assistant doesn't truly understand her role in
the healthcare system
✔✔The care plan instructs the nurse aide to dress the resident in a long-sleeve button
up shirt. The nurse aide knows that the resident will be participating in an outdoor event
this morning and feels that the long-sleeve shirt would cause the patient to overheat,
due to the high temperature outside. What is an appropriate action for this nurse aide? -
✔✔Talk to the nurse about her concerns prior to dressing the patient
✔✔A bed alarm signals when a patient is getting out of bed, so the CNA can: -
✔✔Assist the patient for safety
✔✔You are working the night shift in a facility and the hall lights are dimmed at 9PM to
facilitate sleep. When at tge nurse's station with your co-workers, What is an important
consideration? - ✔✔Conversations should remain hushed do that patients can sleep
✔✔A patient who frequently screams, "Help me" begins screaming. You are charting
vital signs at the nursing station and decide to check on her after you are done. As you
complete your work, she is no longer crying for help, so you skip your hourly rounds and
begin re-stocking the supply shelf instead. A half hour later, a nurse enters the patient's
room and finds that the patient had fallen, becoming trapped between the bed and a
chair, resulting in a sudden and unexpected death. She asks you when you last saw the
patient and if you heard anything. What is an appropriate response? - ✔✔"I heard her
call out 45mins ago. I did not see her after she called out. I was performing other tasks
and delayed my hourly rounds."
✔✔A patient is crying in her room and turns her head away from you when you enter.
What is an appropriate response? - ✔✔Place a hand on her lower arm and say, "You
seem troubled. Would you like to talk?"
, ✔✔All healthcare workers should be on the lookout for THESE TYPES of environments
that contribute to pathogen growth: - ✔✔Warm, dark, moist
✔✔A confused patient in a locked dementia unit repeatedly asks staff where to go for
lunch and staff notices that he is constantly entering rooms and closets along the
hallway. This patient is at risk for? - ✔✔Elopement
✔✔You work in a locked unit in a facility. A person you don't recognize , dressed in
scrubs, without an ID badge attempts to follow you through the unit doors when you
return from lunch. What is an appropriate response? - ✔✔"I'm sorry , this is against
company policy . You will need a badge to enter. Can I call your supervisor to get you a
temporary badge or direct you to the front receptionists for a visitor badge?"
✔✔Which is the proper greeting when answering a telephone on a nursing unit? -
✔✔"Good morning , 3 north, Faith Davis, CNA speaking. How can I help you?"
✔✔When you are taking report from the off-going shift, the CNA states that she forgot to
document output on several patients and asks you to document 3 totals for her. What is
the best response? - ✔✔"I am sorry, but this is against company policy. Can you please
document your totals before you leave?"
✔✔A patient in your Assisted Living Facility (ALF) is receiving Hospice care while they
continue to reside ALF. While in the dining room, the patient begins choking on a piece
of meat. What is an appropriate action? - ✔✔Performing the Heimlich Maneuver, as you
have been trained
✔✔The acronym for R.A.C.E applies to which type of emergency? - ✔✔Fire
✔✔Which of the following is NOT a factor that might affect your communication with the
patient? - ✔✔Your knowledge of their disease process and treatment options
✔✔A patient asks for help getting to the bathroom. The care plan has indicated that the
patient should use a bedpan. What is an appropriate action for the CNA to take? -
✔✔Offer a bedpan to the patient
✔✔A bedbound patient in a long-term care setting complains about clutter in her room
and asks the CNA to straighten up before her family visits. What is an appropriate
response? - ✔✔"I would be happy to clean up! Would you like your puzzle books in the
drawer or your closet?"
✔✔A patient in your facility requests to be left alone in the mornings, as she is not an
early riser and does not generally eat breakfast. One of the night shift CNAs insists on
getting this patient up at 5am, despite the patient's protests. The patient complains
