MIS 313 Test 3 Question and answers
correctly solved 2026
BP11: Global Info Systems - correct answer ✔To succeed in a global business environment, cultural,
political, and geoeconomic (geographic and economic) business challenges must be confronted
Cultural bus. challenges include - correct answer ✔differences in languages, cultural interest, religions,
customs, social attitudes, and political philosophies. Global businesses must be sensitive to such cultural
differences
Political business challenges include - correct answer ✔the numerous rules and regulations
surrounding data transfers across national boundaries, especially personal information, tax implications,
hardware and software importing and exporting, and trade agreements.
-the protection of personal information is a real concern for all countries
geoeconomic - correct answer ✔refers to the effects of geography on the economic realities of
international business activities
-even w/ the internet, telecommunications, and air travel, the sheer physical distances across the globe
make it difficult to operate multinational businesses
-flying IT specialists into remote sites is costly, communicating in real-time across the globe's 24 time
zones is challenging, and finding quality telecommunication services in every country is difficult
-skilled labor supplies, cost of living, and labor costs also differ among the various countries
Global IT bus strategies must include detailed info on the application of info technology across the
organization
-IT systems depend on global business drivers such as the nature of the industry, competitive factors,
and environmental forces - correct answer ✔
Global IT Business Management Areas - correct answer ✔-global IT business strategies
,-global enterprise architectures
-global information issues
-global systems development
Global IT Business Drivers - correct answer ✔- Global customers: customers who travel anywhere or
companies w/ global operations and global IT systems help provide fast, convenient, homogeneous
service
-Global collaboration: the knowledge and expertise of colleagues in a global company can only be
accessed, shared, and organized by global IT systems
-Global products: products are the same worldwide and global IT can help manage worldwide
marketing, sales, and quality control
-Global operations and resources: common equipment, facilities, assembly processes, and people are
shared by a global company and IT can track shared resources, geographic flexibility, operations, and
global supply chains
governance - correct answer ✔a method or system of government for management or control
-one fast-growing key area for all global business strategies
Compliance - correct answer ✔the act of conforming, acquiescing, or yielding
-one fast-growing key area for all global business strategies
key drivers for governance and compliance include financial and technological regulations as well as
pressure from shareholders and customers - correct answer ✔
IT governance essentially places structure around how orgs align IT strategy w/ bus strategy, ensuring
that companies stay on track to achieve their strategies and goals, and implementing good ways to
measure IT's performance
-IT governance should answer key questions including how the IT department is functioning overall,
what key metrics management requires, and what return the bus is getting from its IT investment -
correct answer ✔
,Orgs can follow a few diff IT governance frameworks including: - correct answer ✔-CoBIT: Information
Systems Audit and Control Association (ISACA)--a set of guidelines and supporting tools for IT
governance that is accepted worldwide and generally used by auditors and co's as a way to integrate
technology to implement controls and meet specific bus objectives
-ITIL: The Information Technology Infrastrucutre LIbrary (ITL)-- a framework provided by the gov of the
UK and offers eight sets of management procedures: (1)service delivery (2)service support (3) service
management (4)information and communication tech (ICT) infrastructure management (5)software
asset management (6) business perspective (7)security management (8) application management---
good fit for orgs concerned about operations
-COSO: developed by the Committee of Sponsoring Orgs(COSO)--key for evaluating internal controls
such as human resources, logistics, info tech, risk, legal, marketing and sales, operations, financial
functions, procurement, and reporting (more bus-general framework less IT-specific)
-CMMI: Capability Maturity Model Integration Method (CMMI)-- a process improvement approach that
contains 22 process areas. It is divided into appraisal, evaluation, and structure
IT Governance Institute 5 Focus Areas: - correct answer ✔1. strategic alignment- linking bus and IT so
they work well together
2. risk management- instituting a formal risk framework that puts some rigor around how IT measures,
accepts, and manages risk
3. performance measures-putting structure around measuring bus performance, such as a balanced
scorecard, which uses both qualitative and quantitative measures
4. resource management: managing resources more effectively and efficiently
5. value delivery- ensuring the IT dept delivers the promised benefits for every project or investment
enterprise architecture - correct answer ✔includes the plans for how an org will build, deploy, use,
and share its data, processes, and IT assets
-an org must manage its global enterprise architecture to support its global bus operations
-management of a global enterprise architecture not only is technically complex but also has major
political and cultural implications
, deperimeterization - correct answer ✔occurs when an org moves employees outside its firewall, a
growing movement to change the way corporations address technology security
-in a bus world where many employees are off-site or on the road, or where bus's increasingly must
collaborate w/ partners and customers, some say it's not practical to rely on hardened perimeter of
firewalls. Instead, proponents of deperimeterization say co's should focus on beefing up security in end-
user devices and orgs' critical info assets
Transborder data flows (TDF) - correct answer ✔occur when bus data flows across international
boundaries over the telecommunications networks of global info systems
-many countries view TDF as violating their national sovereignty because transborder data flows avoid
customs duties and regulations for the import or export of goods and services
-others view transborder data flows as violating their laws to protect the local IT industry from
competition or their labor regulations from protecting local jobs
-in many cases, the data flow issues that seem particularly politically sensitive are those that affect the
movement out of a country of personal data in ebusiness and human resource applications
information privacy - correct answer ✔concerns the legal right or general expectation of individuals,
groups, or institutions to determine for themselves when and to what extent info about them is
communicated to others
-in essence, info privacy is about how personal info is collected and shared
-to facilitate info privacy, many countries have established legislation to protect the collection and
sharing of personal info--however, legislation varies greatly around the globe
Global information systems must support a diverse base of customers, users, products, languages,
currencies, laws, and so on
-developing efficient, effective, and responsive info systems for multiple countries, differing cultures,
and global ebusinesses is an enormous challenge for any org - correct answer ✔
BP12: Global Trends - correct answer ✔Having a broad view of emerging trends and new technologies
as they relate to bus can provide an org w/ a valuable strategic advantage. Those orgs that can most
effectively grasp the deep currents of technological evolution can use their knowledge to protect
themselves against sudden and fatal technological obsolescence
correctly solved 2026
BP11: Global Info Systems - correct answer ✔To succeed in a global business environment, cultural,
political, and geoeconomic (geographic and economic) business challenges must be confronted
Cultural bus. challenges include - correct answer ✔differences in languages, cultural interest, religions,
customs, social attitudes, and political philosophies. Global businesses must be sensitive to such cultural
differences
Political business challenges include - correct answer ✔the numerous rules and regulations
surrounding data transfers across national boundaries, especially personal information, tax implications,
hardware and software importing and exporting, and trade agreements.
-the protection of personal information is a real concern for all countries
geoeconomic - correct answer ✔refers to the effects of geography on the economic realities of
international business activities
-even w/ the internet, telecommunications, and air travel, the sheer physical distances across the globe
make it difficult to operate multinational businesses
-flying IT specialists into remote sites is costly, communicating in real-time across the globe's 24 time
zones is challenging, and finding quality telecommunication services in every country is difficult
-skilled labor supplies, cost of living, and labor costs also differ among the various countries
Global IT bus strategies must include detailed info on the application of info technology across the
organization
-IT systems depend on global business drivers such as the nature of the industry, competitive factors,
and environmental forces - correct answer ✔
Global IT Business Management Areas - correct answer ✔-global IT business strategies
,-global enterprise architectures
-global information issues
-global systems development
Global IT Business Drivers - correct answer ✔- Global customers: customers who travel anywhere or
companies w/ global operations and global IT systems help provide fast, convenient, homogeneous
service
-Global collaboration: the knowledge and expertise of colleagues in a global company can only be
accessed, shared, and organized by global IT systems
-Global products: products are the same worldwide and global IT can help manage worldwide
marketing, sales, and quality control
-Global operations and resources: common equipment, facilities, assembly processes, and people are
shared by a global company and IT can track shared resources, geographic flexibility, operations, and
global supply chains
governance - correct answer ✔a method or system of government for management or control
-one fast-growing key area for all global business strategies
Compliance - correct answer ✔the act of conforming, acquiescing, or yielding
-one fast-growing key area for all global business strategies
key drivers for governance and compliance include financial and technological regulations as well as
pressure from shareholders and customers - correct answer ✔
IT governance essentially places structure around how orgs align IT strategy w/ bus strategy, ensuring
that companies stay on track to achieve their strategies and goals, and implementing good ways to
measure IT's performance
-IT governance should answer key questions including how the IT department is functioning overall,
what key metrics management requires, and what return the bus is getting from its IT investment -
correct answer ✔
,Orgs can follow a few diff IT governance frameworks including: - correct answer ✔-CoBIT: Information
Systems Audit and Control Association (ISACA)--a set of guidelines and supporting tools for IT
governance that is accepted worldwide and generally used by auditors and co's as a way to integrate
technology to implement controls and meet specific bus objectives
-ITIL: The Information Technology Infrastrucutre LIbrary (ITL)-- a framework provided by the gov of the
UK and offers eight sets of management procedures: (1)service delivery (2)service support (3) service
management (4)information and communication tech (ICT) infrastructure management (5)software
asset management (6) business perspective (7)security management (8) application management---
good fit for orgs concerned about operations
-COSO: developed by the Committee of Sponsoring Orgs(COSO)--key for evaluating internal controls
such as human resources, logistics, info tech, risk, legal, marketing and sales, operations, financial
functions, procurement, and reporting (more bus-general framework less IT-specific)
-CMMI: Capability Maturity Model Integration Method (CMMI)-- a process improvement approach that
contains 22 process areas. It is divided into appraisal, evaluation, and structure
IT Governance Institute 5 Focus Areas: - correct answer ✔1. strategic alignment- linking bus and IT so
they work well together
2. risk management- instituting a formal risk framework that puts some rigor around how IT measures,
accepts, and manages risk
3. performance measures-putting structure around measuring bus performance, such as a balanced
scorecard, which uses both qualitative and quantitative measures
4. resource management: managing resources more effectively and efficiently
5. value delivery- ensuring the IT dept delivers the promised benefits for every project or investment
enterprise architecture - correct answer ✔includes the plans for how an org will build, deploy, use,
and share its data, processes, and IT assets
-an org must manage its global enterprise architecture to support its global bus operations
-management of a global enterprise architecture not only is technically complex but also has major
political and cultural implications
, deperimeterization - correct answer ✔occurs when an org moves employees outside its firewall, a
growing movement to change the way corporations address technology security
-in a bus world where many employees are off-site or on the road, or where bus's increasingly must
collaborate w/ partners and customers, some say it's not practical to rely on hardened perimeter of
firewalls. Instead, proponents of deperimeterization say co's should focus on beefing up security in end-
user devices and orgs' critical info assets
Transborder data flows (TDF) - correct answer ✔occur when bus data flows across international
boundaries over the telecommunications networks of global info systems
-many countries view TDF as violating their national sovereignty because transborder data flows avoid
customs duties and regulations for the import or export of goods and services
-others view transborder data flows as violating their laws to protect the local IT industry from
competition or their labor regulations from protecting local jobs
-in many cases, the data flow issues that seem particularly politically sensitive are those that affect the
movement out of a country of personal data in ebusiness and human resource applications
information privacy - correct answer ✔concerns the legal right or general expectation of individuals,
groups, or institutions to determine for themselves when and to what extent info about them is
communicated to others
-in essence, info privacy is about how personal info is collected and shared
-to facilitate info privacy, many countries have established legislation to protect the collection and
sharing of personal info--however, legislation varies greatly around the globe
Global information systems must support a diverse base of customers, users, products, languages,
currencies, laws, and so on
-developing efficient, effective, and responsive info systems for multiple countries, differing cultures,
and global ebusinesses is an enormous challenge for any org - correct answer ✔
BP12: Global Trends - correct answer ✔Having a broad view of emerging trends and new technologies
as they relate to bus can provide an org w/ a valuable strategic advantage. Those orgs that can most
effectively grasp the deep currents of technological evolution can use their knowledge to protect
themselves against sudden and fatal technological obsolescence
