SHRM SCP UPDATED 2026 TEST QUESTIONS AND
ANSWERS SURE A+
✔✔performance objectives - ✔✔observable behavior, a standard for behavior. a specific
achievement required to meet a strategic goal.
✔✔Porter's Five Forces - ✔✔threat of entry, threat of substitute, supplier power, buyer
power, and competitive rivalry
✔✔threat of entry - ✔✔describes the risk that potential competitors will enter the
industry
High threat: Management and workforce must be nimble. Hr must examine the org's
structure to suport rapid decision making and response.
✔✔Threat of Substitutes - ✔✔based on how easy it is for a competitor to offer a similar
product or service at a lower price, forcing the organization into competing on price.
HR Must:
High Threat: Develop a strategy that promotes cost efficiency.
Low Threat: Focus on developing entrepreneurial culture.
✔✔Supplier Power or Bargaining power of suppliers - ✔✔The suppliers' ability to
influence the prices they charge for supplies.
, High threat: job descriptions must include skills such as negotiation and managing risk
and competencies like: Ethical practice and relationship management.
✔✔Buyer Power - ✔✔the ability of buyers to affect the price they must pay for an item
HR may need to align compensation practices to motivate marketing and sales toward
behaviors important to the org's strategic objectives. Like: Development long-term or
sole-source relationships.
✔✔Competitive Rivalry - ✔✔the ongoing set of competitive actions and competitive
responses that occur among firms as they maneuver for an advantageous market
position
✔✔Leadership Competencies - ✔✔Leadership and Navigation
Ethical Practice
✔✔Business competency - ✔✔Business acumen
Consultation
Critical Evaluation
✔✔Interpersonal competency - ✔✔Relationship management
Global & Cultural Effectiveness
Communication
✔✔Value Chain - ✔✔Primary activities: R&D > Operations > Marketing/Sales >
Fulfillment > Customer
Secondary Activities: Management, finance, legal, supply management, HR
management, technology
*Key value that HR provides: quality and availability of pivotal talent pools:. Protects
value when manages labor supply to support optimal productivity. Enhances value
through leader and performance development.
✔✔Organizational life cycle - ✔✔progression through which organizations evolve as
they grow and mature
✔✔Introduction - ✔✔Revenue is low due to little market awareness and resistance to
change. Entrants must create an identity with customers and develop a value prop.
✔✔Growth - ✔✔Revenue begins to increase. Focus shifts to creating processes that will
increase efficiency without stifling innovation.
✔✔Maturity - ✔✔Market saturated with customers and growth occurs only through
introduction of new products or customer groups or acquisitions. Profit margins narrow.
Efficiency becomes more important.
ANSWERS SURE A+
✔✔performance objectives - ✔✔observable behavior, a standard for behavior. a specific
achievement required to meet a strategic goal.
✔✔Porter's Five Forces - ✔✔threat of entry, threat of substitute, supplier power, buyer
power, and competitive rivalry
✔✔threat of entry - ✔✔describes the risk that potential competitors will enter the
industry
High threat: Management and workforce must be nimble. Hr must examine the org's
structure to suport rapid decision making and response.
✔✔Threat of Substitutes - ✔✔based on how easy it is for a competitor to offer a similar
product or service at a lower price, forcing the organization into competing on price.
HR Must:
High Threat: Develop a strategy that promotes cost efficiency.
Low Threat: Focus on developing entrepreneurial culture.
✔✔Supplier Power or Bargaining power of suppliers - ✔✔The suppliers' ability to
influence the prices they charge for supplies.
, High threat: job descriptions must include skills such as negotiation and managing risk
and competencies like: Ethical practice and relationship management.
✔✔Buyer Power - ✔✔the ability of buyers to affect the price they must pay for an item
HR may need to align compensation practices to motivate marketing and sales toward
behaviors important to the org's strategic objectives. Like: Development long-term or
sole-source relationships.
✔✔Competitive Rivalry - ✔✔the ongoing set of competitive actions and competitive
responses that occur among firms as they maneuver for an advantageous market
position
✔✔Leadership Competencies - ✔✔Leadership and Navigation
Ethical Practice
✔✔Business competency - ✔✔Business acumen
Consultation
Critical Evaluation
✔✔Interpersonal competency - ✔✔Relationship management
Global & Cultural Effectiveness
Communication
✔✔Value Chain - ✔✔Primary activities: R&D > Operations > Marketing/Sales >
Fulfillment > Customer
Secondary Activities: Management, finance, legal, supply management, HR
management, technology
*Key value that HR provides: quality and availability of pivotal talent pools:. Protects
value when manages labor supply to support optimal productivity. Enhances value
through leader and performance development.
✔✔Organizational life cycle - ✔✔progression through which organizations evolve as
they grow and mature
✔✔Introduction - ✔✔Revenue is low due to little market awareness and resistance to
change. Entrants must create an identity with customers and develop a value prop.
✔✔Growth - ✔✔Revenue begins to increase. Focus shifts to creating processes that will
increase efficiency without stifling innovation.
✔✔Maturity - ✔✔Market saturated with customers and growth occurs only through
introduction of new products or customer groups or acquisitions. Profit margins narrow.
Efficiency becomes more important.
