SHRM SCP UPDATED EXAM TEST PAPER QUESTIONS
AND ANSWERS SURE A+
✔✔Ledbetter v. Goodyear Tire and Rubber Company - ✔✔2007 case in which the U.S.
Supreme Court ruled that claims of sex discrimination in pay under Title VII were not
timely because discrimination charges were not filed with the EEOC within the required
180-day time frame.
✔✔Dedicated HR - ✔✔HR structural alternative that allows organizations with different
strategies in multiple units to apply HR expertise to each unit's specific strategic needs.
✔✔ADDIE model - ✔✔Analysis
Design
Development
Implementation
Evaluation
✔✔Balanced scorecard - ✔✔Performance management tool that depicts an
organization's overall performance, as measured against goals, lagging indicators, and
leading indicators.
✔✔coercive leadership - ✔✔leader imposes vision or solution on the team and
demands team follow directive. effective during crisis for immediate and clear action.
, ineffective at other times when it can damage employees sense of ownership in their
work and motivation.
✔✔authoritative leadership - ✔✔leader proposes a bold vision or solution and invites
the team to join this challenge. Effective when there is no clear path and when proposal
is compelling and captures teams imagination. team members have a clear goal and
understand their roles in the effort. they are encouraged to contribute their own ideas
and take risks. ineffective when leader lacks real expertise.
✔✔affiliative leadership - ✔✔leader creates strong relationships with and inside the
team, encouraging feedback. The team members are motivated by loyalty. effective at
all times but especially when a leader has inherited a dysfunctional and dispirited team
that needs to be transformed. leader must have strong relationship building and
management skills. in effective when used alone. example: opportunities to correct and
improve performance may not be taken because the affiliative leader fears damaging a
relationship.
✔✔democratic - ✔✔leader invites followers to collaborate and commits to acting by
concensus. effective when leader does not have a clear vision or anticipates strong
resistance to change. team members must be competent; leaders must have strong
communication skills. ineffective when time is short, since building concensus takes
time and multiple meetings.
✔✔pacesetting - ✔✔sets high standards for performance and challenges followers to
meet those expectations. effective when team highly competent and internally
motivated. ineffective if pace is excessive and employees become tired and
discouraged. leader may focus exclusively on task and not give enough time for
activities that motivate team like feedback, relationship building, and rewards.
✔✔Coaching leader - ✔✔leader develops team members skills, believes that success
comes from aligning org goals with employees personal and professional goals.
effective when leaders are highly skilled in strategic management, communication, and
motivate and they can manage their time to include coaching as a primary activity.
Team members must also be receptive to coaching. ineffective when employees resist
changing their performance.
✔✔Blake-Mouton Theory - ✔✔Highest to lowest (R to L, Top to Bottom):
1: Team Leader
2. Country Club
3. Middle of the Road
4. Authoritarian
5. Improverished Leader
AND ANSWERS SURE A+
✔✔Ledbetter v. Goodyear Tire and Rubber Company - ✔✔2007 case in which the U.S.
Supreme Court ruled that claims of sex discrimination in pay under Title VII were not
timely because discrimination charges were not filed with the EEOC within the required
180-day time frame.
✔✔Dedicated HR - ✔✔HR structural alternative that allows organizations with different
strategies in multiple units to apply HR expertise to each unit's specific strategic needs.
✔✔ADDIE model - ✔✔Analysis
Design
Development
Implementation
Evaluation
✔✔Balanced scorecard - ✔✔Performance management tool that depicts an
organization's overall performance, as measured against goals, lagging indicators, and
leading indicators.
✔✔coercive leadership - ✔✔leader imposes vision or solution on the team and
demands team follow directive. effective during crisis for immediate and clear action.
, ineffective at other times when it can damage employees sense of ownership in their
work and motivation.
✔✔authoritative leadership - ✔✔leader proposes a bold vision or solution and invites
the team to join this challenge. Effective when there is no clear path and when proposal
is compelling and captures teams imagination. team members have a clear goal and
understand their roles in the effort. they are encouraged to contribute their own ideas
and take risks. ineffective when leader lacks real expertise.
✔✔affiliative leadership - ✔✔leader creates strong relationships with and inside the
team, encouraging feedback. The team members are motivated by loyalty. effective at
all times but especially when a leader has inherited a dysfunctional and dispirited team
that needs to be transformed. leader must have strong relationship building and
management skills. in effective when used alone. example: opportunities to correct and
improve performance may not be taken because the affiliative leader fears damaging a
relationship.
✔✔democratic - ✔✔leader invites followers to collaborate and commits to acting by
concensus. effective when leader does not have a clear vision or anticipates strong
resistance to change. team members must be competent; leaders must have strong
communication skills. ineffective when time is short, since building concensus takes
time and multiple meetings.
✔✔pacesetting - ✔✔sets high standards for performance and challenges followers to
meet those expectations. effective when team highly competent and internally
motivated. ineffective if pace is excessive and employees become tired and
discouraged. leader may focus exclusively on task and not give enough time for
activities that motivate team like feedback, relationship building, and rewards.
✔✔Coaching leader - ✔✔leader develops team members skills, believes that success
comes from aligning org goals with employees personal and professional goals.
effective when leaders are highly skilled in strategic management, communication, and
motivate and they can manage their time to include coaching as a primary activity.
Team members must also be receptive to coaching. ineffective when employees resist
changing their performance.
✔✔Blake-Mouton Theory - ✔✔Highest to lowest (R to L, Top to Bottom):
1: Team Leader
2. Country Club
3. Middle of the Road
4. Authoritarian
5. Improverished Leader
