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SHRM CP COMPREHENSIVE UPDATED QUESTIONS AND ANSWERS SURE A.pdf

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SHRM CP COMPREHENSIVE UPDATED QUESTIONS AND ANSWERS SURE A.pdf

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SHRM CP COMPREHENSIVE UPDATED QUESTIONS
AND ANSWERS SURE A+
✔✔Fair Credit Reporting Act (FCRA) - ✔✔U.S. act that protects privacy of background
information and ensures that information supplies is accuate.

✔✔Fair Labor Standards Act (FLSA) - ✔✔U.S. act that establishes minimum wage,
overtime pay, youth employment, and record-keeping standards affecting full-time and
part-time workers in the private sector and in federal, state, and local governments.

✔✔Family and Medical Leave Act (FMLA) - ✔✔U.S. act that provides employees with
up to 12 weeks of unpaid leave to care for family members or because of a serious
health condition of the employee.

✔✔Faragher v. City of Boca Raton - ✔✔U.S. court ruling that distinguished between
supervisor harassment that results in tangible employment action and supervisor
harassment that does not.

✔✔Equal Pay Act (EPA) - ✔✔U.S. act that prohibits wage discrimination by requiring
equal pay for equal or "substantially equal" work.

,✔✔Ethics - ✔✔Set of behavioral guidelines by which all directors, managers, and
employees of an organization are expected to behave to ensure appropriate moral and
ethical business standards, typically beyond the letter of the law.

✔✔Exempt employees - ✔✔Employees who are excluded from U.S. Fair Labor
Standards Act minimum wage and overtime pay requirements.

✔✔Fair and Accurate Credit Transactions Act (FACT Act) - ✔✔U.S. act that provides
some relief to employers using third parties to conduct workplace investigations.

✔✔Employee Retirement Income Security Act (ERISA) - ✔✔U.S. act that established
uniform minimum standards for employer-sponsored retirement and health and welfare
benefit programs.

✔✔Employees - ✔✔Individuals who exchange work for wages or salary; in the U.S.
workers who are covered by Fair Labor Standards Act regulations as determined by the
IRS.

✔✔Employment practices liability insurance (EPLI) - ✔✔Type of liability insurance
covering an organization against claims by employees, former employees, and
employment candidates alleging that their legal rights in the employment relationship
have been violated.

✔✔Equal Employment Opportunity Act - ✔✔U.S. act that amended Title VII and gave
the Equal Opportunity Commission authority to implement its administrative findings and
conduct its own enforcement litigation.

✔✔Drug-Free Workplace Act - ✔✔U.S. law that requires federal contractors with
contracts of $100,000 or more as well as recipients of grants from federal government
to certify they are maintaining a drug-free workplace.

✔✔Duty of care - ✔✔Principle that organizations should take all steps that are
reasonably possible to ensure the health, safety, and well-being of employees and
protect them from foreseeable injury.

✔✔Employee Polygraph Protection Act (EPPA) - ✔✔U.S. act that generally prevents
most private employers engaged in or affecting interstate commerce from using lie
detector tests either for pre-employment screening or during the course of employment,
with certain exemptions.

✔✔Employee resource group (ERG) - ✔✔Voluntary group for employees who share a
particular diversity dimension (race, religion, ethnicity, sexual orientation, etc); also
known as affinity group or network group.

, ✔✔Diversity council - ✔✔Task force created to define a diversity and inclusion initiative
and guide the development and implementation process.

✔✔Diversity dimensions - ✔✔Framework for understanding the range and complexity of
diversity; includes four layers (personality, internal dimensions, external dimensions,
and organizational dimensions); also known as identity group.

✔✔Diversity of thought - ✔✔Concept describing the presence of different types of
cognitive processes in a workplace; opposed to "groupthink" or similarity of though
processes and opnions.

✔✔Divestiture - ✔✔Sale by company of an asset that is not performing well, that is not
core to the company's business, or that is worth more as a separate entity.

✔✔Disability - ✔✔Physical or mental impairment that substantially limits major life
activities.

✔✔Disparate impact - ✔✔Type of discrimination that results when a neutral policy has a
discriminatory effect; also known as adverse impact.

✔✔Disparate treatment - ✔✔Type of discrimination that occurs when an applicant or
employee is treated differently because of his or her membership in a protected class.

✔✔Diversity - ✔✔Differences in characteristics of people; can involve personality, work
style, race, age, ethnicity, gender, religion, education, functional level at work, etc.

✔✔Contingency plan - ✔✔Protocol than an organization implements when an identified
risk event.

✔✔Corporate social responsibility (CSR) - ✔✔Recognition of the impact a corporations
has on the lives of its stakeholders and the environment; can include corporate
governance, corporate philanthropy, sustainability, and employee rights and workplace
safety.

✔✔Cosourcing - ✔✔Situation in which an enterprise outsources only one part of a
function, often collocating it at the organization's workplace.

✔✔Dilemma reconciliation - ✔✔Process of charting a course through cultural
differences.

✔✔Comparable worth - ✔✔Concept that states that jobs requiring comparable skills,
effort, responsibility, and working conditions filled primarily by women should have the
same job classification and salary as similar jobs filled by men.

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