WGU C427 CORE EXAMINATION SET QUESTIONS
AND ANSWERS SURE A+
✔✔Perform a workflow analysis during planning - ✔✔A vendor is implementing the
picture archiving and communication system portion of an electronic health record at a
clinic. The training needs to focus on the correct end users.
How can the correct end users be ensured in advance?
Include end users in the planning process
Determine the appropriate training program
Perform a workflow analysis during planning
Train the entire group of end users at one time
✔✔Clinical summary - ✔✔A clinic has adopted an electronic health records system. A
provider at the clinic is consistently behind schedule because the physician likes to write
down all instructions for patients.
Which feature of this new system will help this provider?
Problem list
Patient portal
Provider notes
, Clinical summary
✔✔Patient portal - ✔✔Providers at a medical clinic are frustrated about needing to
remain at the office late to return patient phone calls. They are considering adopting an
electronic health records system.
Which feature of the electronic health records system will ease the burden of returning
patient calls?
Patient portal
Decision support
Voice messaging
Clinical summary
✔✔Will reduce costs related to duplication of expensive testing - ✔✔Northeast Regional
Hospital, a state-owned institution, is facing severe financial cutbacks due to the
financial recession in its home state. Senior executives propose that adopting certain
software applications may result in substantial financial savings.
What is a critical success factor for computerized physician order entry system
implementation in this case?
Will result in higher patient satisfaction scores
Will reduce costs related to duplication of expensive testing
Medications are easily tracked preventing duplicate dispensing
Orders are easy to read since they are typed instead of being handwritten
✔✔Alert - ✔✔A doctor is entering patient medication orders into the computerized
physician order entry system (CPOE). A window pops up with the following message:
"Medication Y is contraindicated as the patient is currently on a non-steroid medication.
Do you want to order this medication? Yes or No?"
Which feature of the CPOE does this action demonstrate?
Alert
Reminder
Reference to literature on Medication Y
Reference to literature on non-steroids
✔✔Identifying the difference between the current and desired state - ✔✔Following the
decision to proceed with a picture archiving and communication system installation, an
organization will conduct a needs assessment.
What is required as part of this assessment?
AND ANSWERS SURE A+
✔✔Perform a workflow analysis during planning - ✔✔A vendor is implementing the
picture archiving and communication system portion of an electronic health record at a
clinic. The training needs to focus on the correct end users.
How can the correct end users be ensured in advance?
Include end users in the planning process
Determine the appropriate training program
Perform a workflow analysis during planning
Train the entire group of end users at one time
✔✔Clinical summary - ✔✔A clinic has adopted an electronic health records system. A
provider at the clinic is consistently behind schedule because the physician likes to write
down all instructions for patients.
Which feature of this new system will help this provider?
Problem list
Patient portal
Provider notes
, Clinical summary
✔✔Patient portal - ✔✔Providers at a medical clinic are frustrated about needing to
remain at the office late to return patient phone calls. They are considering adopting an
electronic health records system.
Which feature of the electronic health records system will ease the burden of returning
patient calls?
Patient portal
Decision support
Voice messaging
Clinical summary
✔✔Will reduce costs related to duplication of expensive testing - ✔✔Northeast Regional
Hospital, a state-owned institution, is facing severe financial cutbacks due to the
financial recession in its home state. Senior executives propose that adopting certain
software applications may result in substantial financial savings.
What is a critical success factor for computerized physician order entry system
implementation in this case?
Will result in higher patient satisfaction scores
Will reduce costs related to duplication of expensive testing
Medications are easily tracked preventing duplicate dispensing
Orders are easy to read since they are typed instead of being handwritten
✔✔Alert - ✔✔A doctor is entering patient medication orders into the computerized
physician order entry system (CPOE). A window pops up with the following message:
"Medication Y is contraindicated as the patient is currently on a non-steroid medication.
Do you want to order this medication? Yes or No?"
Which feature of the CPOE does this action demonstrate?
Alert
Reminder
Reference to literature on Medication Y
Reference to literature on non-steroids
✔✔Identifying the difference between the current and desired state - ✔✔Following the
decision to proceed with a picture archiving and communication system installation, an
organization will conduct a needs assessment.
What is required as part of this assessment?
