Page 1 of 269
WGU C715 ORGANIZATIONAL BEHAVIOR
COMPREHENSIVE TEST BANK
300+ MULTIPLE-CHOICE QUESTIONS WITH
DETAILED RATIONALES
2026-2027 ACADEMIC YEAR EDITION
itsjereguides
# SECTION 1: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
## Questions 1-25
**Question 1**
Organizational Behavior is best defined as the study of:
A. How to maximize profits through efficient production methods
B. How individuals, groups, and structures impact behavior within organizations to improve
effectiveness
C. The psychological disorders that affect workplace productivity
D. How to design physical workspaces to maximize employee comfort
**Correct Answer: B**
,Page 2 of 269
**Rationale:** OB is formally defined as the field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations, for the purpose of
applying such knowledge toward improving an organization's effectiveness. This definition
encompasses the three key levels of analysis and the practical application goal.
**Why Others Are Incorrect:**
- A: This describes operations management or production efficiency, not the behavioral focus of
OB.
- C: OB is concerned with normal workplace behavior patterns, not clinical psychological
disorders.
- D: This describes ergonomics or facilities management, which is only peripherally related to
OB.
---
**Question 2**
Which of the following disciplines contributes to the study of Organizational Behavior by
examining how individuals learn, perceive, and react to their environment?
A. Sociology
B. Anthropology
C. Psychology
D. Political Science
**Correct Answer: C**
**Rationale:** Psychology is the science that seeks to measure, explain, and sometimes change
the behavior of humans and other animals. It contributes to OB by providing insights into
individual behavior, including learning, perception, personality, emotions, training, leadership
effectiveness, and motivation.
,Page 3 of 269
**Why Others Are Incorrect:**
- A: Sociology studies people in relation to their social environment or culture, focusing on group
behavior and social systems.
- B: Anthropology is the study of societies to learn about human beings and their activities,
including culture and organizational environments.
- D: Political Science studies the behavior of individuals and groups within political
environments, including conflict, power, and organizational politics.
---
**Question 3**
Which level of analysis in Organizational Behavior focuses on examining personality,
perception, and motivation?
A. Organizational level
B. Group level
C. Individual level
D. Environmental level
**Correct Answer: C**
**Rationale:** The individual level of analysis examines personal characteristics such as
personality, perception, motivation, learning, and decision-making. This is the most fundamental
level of OB analysis, exploring why people behave the way they do as individuals.
**Why Others Are Incorrect:**
- A: The organizational level examines structure, culture, and organizational change processes.
- B: The group level examines team dynamics, leadership, power, and conflict.
- D: Environmental level is not one of the three standard levels of analysis in OB.
, Page 4 of 269
**Question 4**
When a manager uses scientific evidence and systematic research findings to make decisions
about employee behavior, this approach is called:
A. Intuitive management
B. Evidence-based management
C. Traditional management
D. Trial-and-error management
**Correct Answer: B**
**Rationale:** Evidence-based management (EBM) involves making managerial decisions
based on the best available scientific evidence, systematic study, and critical thinking. Rather
than relying on intuition or tradition, EBM uses data and research findings to guide
organizational decisions.
**Why Others Are Incorrect:**
- A: Intuitive management relies on gut feelings or "sixth sense" rather than systematic evidence.
- C: Traditional management may follow historical practices without questioning their validity.
- D: Trial-and-error management involves learning through mistakes, which is inefficient
compared to evidence-based approaches.
---
**Question 5**
In the OB model, which of the following is considered an input variable?
A. Task performance
B. Organizational citizenship behavior
C. Motivation
D. Productivity
WGU C715 ORGANIZATIONAL BEHAVIOR
COMPREHENSIVE TEST BANK
300+ MULTIPLE-CHOICE QUESTIONS WITH
DETAILED RATIONALES
2026-2027 ACADEMIC YEAR EDITION
itsjereguides
# SECTION 1: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
## Questions 1-25
**Question 1**
Organizational Behavior is best defined as the study of:
A. How to maximize profits through efficient production methods
B. How individuals, groups, and structures impact behavior within organizations to improve
effectiveness
C. The psychological disorders that affect workplace productivity
D. How to design physical workspaces to maximize employee comfort
**Correct Answer: B**
,Page 2 of 269
**Rationale:** OB is formally defined as the field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations, for the purpose of
applying such knowledge toward improving an organization's effectiveness. This definition
encompasses the three key levels of analysis and the practical application goal.
**Why Others Are Incorrect:**
- A: This describes operations management or production efficiency, not the behavioral focus of
OB.
- C: OB is concerned with normal workplace behavior patterns, not clinical psychological
disorders.
- D: This describes ergonomics or facilities management, which is only peripherally related to
OB.
---
**Question 2**
Which of the following disciplines contributes to the study of Organizational Behavior by
examining how individuals learn, perceive, and react to their environment?
A. Sociology
B. Anthropology
C. Psychology
D. Political Science
**Correct Answer: C**
**Rationale:** Psychology is the science that seeks to measure, explain, and sometimes change
the behavior of humans and other animals. It contributes to OB by providing insights into
individual behavior, including learning, perception, personality, emotions, training, leadership
effectiveness, and motivation.
,Page 3 of 269
**Why Others Are Incorrect:**
- A: Sociology studies people in relation to their social environment or culture, focusing on group
behavior and social systems.
- B: Anthropology is the study of societies to learn about human beings and their activities,
including culture and organizational environments.
- D: Political Science studies the behavior of individuals and groups within political
environments, including conflict, power, and organizational politics.
---
**Question 3**
Which level of analysis in Organizational Behavior focuses on examining personality,
perception, and motivation?
A. Organizational level
B. Group level
C. Individual level
D. Environmental level
**Correct Answer: C**
**Rationale:** The individual level of analysis examines personal characteristics such as
personality, perception, motivation, learning, and decision-making. This is the most fundamental
level of OB analysis, exploring why people behave the way they do as individuals.
**Why Others Are Incorrect:**
- A: The organizational level examines structure, culture, and organizational change processes.
- B: The group level examines team dynamics, leadership, power, and conflict.
- D: Environmental level is not one of the three standard levels of analysis in OB.
, Page 4 of 269
**Question 4**
When a manager uses scientific evidence and systematic research findings to make decisions
about employee behavior, this approach is called:
A. Intuitive management
B. Evidence-based management
C. Traditional management
D. Trial-and-error management
**Correct Answer: B**
**Rationale:** Evidence-based management (EBM) involves making managerial decisions
based on the best available scientific evidence, systematic study, and critical thinking. Rather
than relying on intuition or tradition, EBM uses data and research findings to guide
organizational decisions.
**Why Others Are Incorrect:**
- A: Intuitive management relies on gut feelings or "sixth sense" rather than systematic evidence.
- C: Traditional management may follow historical practices without questioning their validity.
- D: Trial-and-error management involves learning through mistakes, which is inefficient
compared to evidence-based approaches.
---
**Question 5**
In the OB model, which of the following is considered an input variable?
A. Task performance
B. Organizational citizenship behavior
C. Motivation
D. Productivity
