MAR3407 Opt Out Quiz Questions With Complete Solutions
A "tell" is an indicator that the person speaking is very
uncomfortable. Which of the following is an example of a
"tell"?
speaking quickly
touching your glasses or your hair
fidgeting
all of these answers Correct Answers all of these answers
A confident communicator without meaningful content is
quickly exposed, regardless of how good their speaking skills
may be.
true
false Correct Answers true
A speaker who has to swallow often, uses a pursed lip, and/or
moves around in a fidgety way is more than likely
uncomfortable, and giving off:
vibes
fillers
tells
shackles Correct Answers tells
According to a study by UCLA, people interpret the attitudes
and emotions of others based on three factors. Which factor is
NOT considered a part of this process?
vanity
vocal
visual
,verbal Correct Answers vanity
According to the UCLA study, which factor dominates
someone's opinions about another person's attitudes and
emotions?
the person's grammar
the person's appearance
the person's voice
the person's vocabulary Correct Answers the person's
appearance (about 55%)
Alice gets very scared and anxious when just a few people are
looking at her. How can Alice rationalize this behavior in terms
of primal responses?
it relates to competition for resources
it relates to clan protection
it is a paranoid fear of social failure
it is a fear of being hunted Correct Answers it is a fear of being
hunted
All of the following are must-have soft skills except:
listening
flexibility
product knowledge
relationship building Correct Answers product kmowledge
All of the following are true about talking with your hands,
EXCEPT:
clenching your fists makes you look strong and powerful, like a
leader
using your hands can make you more interesting to look at
, the more inflection in your voice, the easier it is for people to
hear you and your message
using your hands when you talk can help you stay calm Correct
Answers clenching your fists makes you look strong and
powerful, like a leader
As a sales professional, whom should you collaborate with?
your team
your customers
leadership
all of these answers Correct Answers all of these answers
Because your voice reveals so much about your attitudes and
emotions, you should _____.
avoid giving emphasis to any words in your sentences
use it to the fullest by changing pace, volume, and inflection
aim to keep it as monotone as possible
try to remain distant and detached from the heart of what you're
trying to say Correct Answers use it to the fullest by changing
pace, volume, and inflection
Bill has a tendency to look up while he is speaking so he does
not have to look at the audience. How will audiences likely
interpret Bill's posture and expression?
as though he is uncertain or in wonder
as though he is very confident
as though he is deep in thought
as though he is fearful and defensive Correct Answers as
though he is uncertain or in wonder
A "tell" is an indicator that the person speaking is very
uncomfortable. Which of the following is an example of a
"tell"?
speaking quickly
touching your glasses or your hair
fidgeting
all of these answers Correct Answers all of these answers
A confident communicator without meaningful content is
quickly exposed, regardless of how good their speaking skills
may be.
true
false Correct Answers true
A speaker who has to swallow often, uses a pursed lip, and/or
moves around in a fidgety way is more than likely
uncomfortable, and giving off:
vibes
fillers
tells
shackles Correct Answers tells
According to a study by UCLA, people interpret the attitudes
and emotions of others based on three factors. Which factor is
NOT considered a part of this process?
vanity
vocal
visual
,verbal Correct Answers vanity
According to the UCLA study, which factor dominates
someone's opinions about another person's attitudes and
emotions?
the person's grammar
the person's appearance
the person's voice
the person's vocabulary Correct Answers the person's
appearance (about 55%)
Alice gets very scared and anxious when just a few people are
looking at her. How can Alice rationalize this behavior in terms
of primal responses?
it relates to competition for resources
it relates to clan protection
it is a paranoid fear of social failure
it is a fear of being hunted Correct Answers it is a fear of being
hunted
All of the following are must-have soft skills except:
listening
flexibility
product knowledge
relationship building Correct Answers product kmowledge
All of the following are true about talking with your hands,
EXCEPT:
clenching your fists makes you look strong and powerful, like a
leader
using your hands can make you more interesting to look at
, the more inflection in your voice, the easier it is for people to
hear you and your message
using your hands when you talk can help you stay calm Correct
Answers clenching your fists makes you look strong and
powerful, like a leader
As a sales professional, whom should you collaborate with?
your team
your customers
leadership
all of these answers Correct Answers all of these answers
Because your voice reveals so much about your attitudes and
emotions, you should _____.
avoid giving emphasis to any words in your sentences
use it to the fullest by changing pace, volume, and inflection
aim to keep it as monotone as possible
try to remain distant and detached from the heart of what you're
trying to say Correct Answers use it to the fullest by changing
pace, volume, and inflection
Bill has a tendency to look up while he is speaking so he does
not have to look at the audience. How will audiences likely
interpret Bill's posture and expression?
as though he is uncertain or in wonder
as though he is very confident
as though he is deep in thought
as though he is fearful and defensive Correct Answers as
though he is uncertain or in wonder
