FLORIDA CLAIMS ADJUSTER EXAM
QUESTIONS WITH COMPLETE
SOLUTIONS.
A __________ is a selected group of hospitals and
medical practitioners in a given area who have
joined together in an effort to reduce medical
costs. - correct answer - PPO
Most plans provide that emergency treatment will
be paid even if treated party does not go to service
provider on approved list.
A customer representative appointed by a general
lines agent or agency in transacting only the
business of private passenger motor vehicle
insurance from the office of that agent or agency is
defined as: - correct answer - Limited Customer
Service Representative
A General Lines Agent instructs a licensed
Customer Representative 4-40 to thoroughly cover
the details of a new life insurance product with
,every Homeowner customer who calls or visits the
office. The agent provides training on the new
product. Although the Customer Representative
does not have a Life License, he or she feels
comfortable with the training and does as
requested.
Which of the following is true?
A. This practice is acceptable if done in the office
under supervision of General Lines Agent
B. This practice is acceptable because adequate
training and product knowledge was provided
C. This practice is unacceptable and may result in
the suspension or revocation of the Customer
Representative's license
D. This practice is only acceptable if the product
training was certified by the Life Insurance
Company - correct answer - C. This practice is
unacceptable and may result in the suspension or
revocation of the Customer Representative's
license
,A General Lines Claim Adjuster is required to obtain
the same number of Continuing Education hours as
a licensed Customer Service Representative.
A. True
B. False - correct answer - B. False
A lender has an insurable interest in a home and
finds protection in the: - correct answer -
Mortgagee Clause
Mortgagee - Homeowner's policy
Loss Payee - Automobile policy
A licensed General Lines Claim Adjuster is required
to complete how many hours of continuing
education every two years? - correct answer - 24
A motor vehicle or mobile home which is a total
loss is defined as: - correct answer - Salvage
, It cannot be restored to prior condition
A policy may contain a provision which states a
period of time between issuance and acceptance
before sickness benefits begin. This is defined as:
A. Waiting Period
B. Elimination Period
C. Both A & B
D. None of the Above - correct answer - C. Both A
&B
This helps keep premiums reasonable by
eliminating chance of persons buying coverage
only when they are sick
A relationship that requires maintenance of a high
degree of fidelity and loyalty to the interests of the
principal, whether or not the adjuster is a direct
employee is defined as: - correct answer -
Fiduciary
Should always be maintained whether or not the
adjuster is a direct employee
QUESTIONS WITH COMPLETE
SOLUTIONS.
A __________ is a selected group of hospitals and
medical practitioners in a given area who have
joined together in an effort to reduce medical
costs. - correct answer - PPO
Most plans provide that emergency treatment will
be paid even if treated party does not go to service
provider on approved list.
A customer representative appointed by a general
lines agent or agency in transacting only the
business of private passenger motor vehicle
insurance from the office of that agent or agency is
defined as: - correct answer - Limited Customer
Service Representative
A General Lines Agent instructs a licensed
Customer Representative 4-40 to thoroughly cover
the details of a new life insurance product with
,every Homeowner customer who calls or visits the
office. The agent provides training on the new
product. Although the Customer Representative
does not have a Life License, he or she feels
comfortable with the training and does as
requested.
Which of the following is true?
A. This practice is acceptable if done in the office
under supervision of General Lines Agent
B. This practice is acceptable because adequate
training and product knowledge was provided
C. This practice is unacceptable and may result in
the suspension or revocation of the Customer
Representative's license
D. This practice is only acceptable if the product
training was certified by the Life Insurance
Company - correct answer - C. This practice is
unacceptable and may result in the suspension or
revocation of the Customer Representative's
license
,A General Lines Claim Adjuster is required to obtain
the same number of Continuing Education hours as
a licensed Customer Service Representative.
A. True
B. False - correct answer - B. False
A lender has an insurable interest in a home and
finds protection in the: - correct answer -
Mortgagee Clause
Mortgagee - Homeowner's policy
Loss Payee - Automobile policy
A licensed General Lines Claim Adjuster is required
to complete how many hours of continuing
education every two years? - correct answer - 24
A motor vehicle or mobile home which is a total
loss is defined as: - correct answer - Salvage
, It cannot be restored to prior condition
A policy may contain a provision which states a
period of time between issuance and acceptance
before sickness benefits begin. This is defined as:
A. Waiting Period
B. Elimination Period
C. Both A & B
D. None of the Above - correct answer - C. Both A
&B
This helps keep premiums reasonable by
eliminating chance of persons buying coverage
only when they are sick
A relationship that requires maintenance of a high
degree of fidelity and loyalty to the interests of the
principal, whether or not the adjuster is a direct
employee is defined as: - correct answer -
Fiduciary
Should always be maintained whether or not the
adjuster is a direct employee
