Accounting Information Systems: Controls and Processes 5th Edition Solutions Manual | Leslie Turner, Andrea Weickgenannt & Mary Kay Copeland | Comprehensive Chapter Solutions & Exam Prep 2026–2027

Accounting Information Systems: Controls and Processes 5th
Edition Solutions Manual | Leslie Turner, Andrea
Weickgenannt & Mary Kay Copeland | Comprehensive Chapter
Solutions & Exam Prep 2026–2027
All chapters covered




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,Accounting Information Systems Controls and Processes 5e Leslie Turner,
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Andrea Weickgenannt, Mary Kay Copeland (Solutions Manual All Chapters,
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100% Original Verified, A+ Grade) l l l l l




Turner/AccountingInformationSystems,5e l l l




Solutions Manual l l




Chapter 1 l




Concept Check l




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Discussion Questions l




11. (SO 1) How might the sales and cash collection processes at a Wal-Mart store differ from
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the sales and cash collection processes at McDonald’s? Wal-Mart sells items that are
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pre-priced and bar coded with that price. Therefore the cash registers at Wal-Mart use
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bar code scanners. However, McDonalds sells fast foods that are not bar coded. The
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cash registers at McDonalds use touch screen systems that require a cashier to indicate
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the items purchased. The cash collection processes are not different. In both cases, the
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employee collects the cash or credit card, and returns any change.
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12.(SO 1) Can you think of any procedures in place at McDonald’s that are intended to ensure
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the accuracyofyourorder? Studentresponsesmayvary, however,following are a few
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examples: Often, at either the drive-through or the inside cash register, the customer
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can see a screen that displays the items ordered. In addition, a fast food restaurant uses
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pre-designed slots to hold certain types of menu items. When a customer orders a
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particular sandwich, the person filling the order knows exactly which slot to pull the
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sandwich from. Each customer receives a printed receipt with the items listed and the
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customer can verify the accuracy.
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13.(SO 1) How might the sales and cash collection processes at Boeing Co. (maker of commercial
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passenger jets) differ from the sales and cash collection processes at
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, McDonald’s? Boeing does not sell to end-user consumers; rather, it sells to companies l l l l l l l l l l l l




such as airlines. Therefore Boeing does not have stores, nor inventory in stores, nor
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cash registers to process sales. Boeing is more likely to maintain a sales force that visits
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potential customers to solicit sales. Those sales may be entered by the salesperson into
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a laptop computer connected to Boeing’s network. McDonald’s, on the other hand,sells
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to consumers, uses orderinput touch screens at each location, and maintains supplies of
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perishable food products.
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14.(SO 1)Are there business processes that do not in some way affect accounting records or
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financial statements? There maybe processes that do not directlyaffect accounting
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records (such as recruiting and hiring a new employee), but all processes have a direct or
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indirect affect on accounting records. All processes use resources such as material or
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employee time. Therefore, all processes have expenses related to those processes
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that will affect the accounting records.
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15.(SO 2) Briefly describe the five components of an accounting information system.
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1. Worksteps within abusinessprocessthatcapture l l l l l l l




accounting data as the business process occurs. l l l l l l l




2. Manualorcomputer-basedrecords thatcapturethe l l l l l l




accounting data from the business processes. l l l l l l




3. Internalcontrols within thebusinessprocessthat safeguard l l l l l l l




assets and ensure accuracy and completeness of the data. l l l l l l l l l




4. Workstepsthatprocess,classify,summarize,and l l l l l l




consolidate the raw accounting data. l l l l l




5. Worksteps that generate both internal and external reports. l l l l l l l l




16.(SO 2) Describe how sales data are captured and recorded at a restaurant such as
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Applebee’s. At mostApplebee’s restaurants, a server writes the order on a pad and
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carries that pad to a cash register. The server enters the order on a touch screen terminal.
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The order information is then displayed on a terminal in the kitchen. When the customer
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has finished the meal, the server prints a check and delivers the check to the table. The
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customer pays the server by using cash or a credit card. The server processes the
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payment on the touch screen register and returns the change or credit card slip to the
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customer.
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17.(SO 2) What occurs in an accounting information systemthat classifies accounting
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transactions? For each business process that affects accounting records, the
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accounting information system must capture any resulting accounting data, record the
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data, process it through classification, summarization, and consolidation, and generate
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appropriate reports.
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18.(SO 2) What are the differences between internal reports and external reports generated
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by the accounting information system? Internal reports are used by management to
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oversee and directprocesses within the organization. External reports are the financial
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statements used by investors and creditors to make
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, decisions about investing or extending credit to the organization. l l l l l l l l




19.(SO 3) What types of businesses are in the supply chain of an automobile manufacturer?
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The types of businesses in an automaker’s supplychain are often manufacturers of parts
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used in cars. This would include manufacturers of tires, batteries, steel, plastic, vinyl and
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leather, as well as many other manufacturers making the thousands of parts in a car.
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20.(SO 3) When a company evaluates a supplier of materials, what kinds of characteristics
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might be evaluated? The supplier’s characteristics that are likely to beevaluatedinclude
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price and payment terms, quality, reliabilityofthe materials, as well as whether the supplier
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can deliver materials when needed.
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21.(SO 3) How do you think a company may be able to influence a supplier to meet its business
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processing requirements?Acompany may be able to influence a supplier by choosing only
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suppliers that meet expectations regarding the terms of price, quality, and delivery timing.
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Those suppliers that do not meet these expectations may not be used in the future. This
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exerts some influence over suppliers, as the suppliers will lose business if they do not
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meet the buyer’s requirements.
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22.(SO 4) Describe any IT enablement that you have noticed at a large retail store such as Wal-
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Mart or Target. The most noticeable IT enablement is the use of bar coded systems on the
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products and how they are read by the cash registers.
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23.(SO 4) How do you think the World Wide Web (WWW) has led to business process
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reengineering at companies such as Lands End or J.Crew? Prior to the World Wide Web,
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customers placed orders either on the phone or by mail. Both phone and mail orders
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require employees to take the order and enter it into the computer system. Using online
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sales, customers enter their own orders and no companypersonnel are needed to key
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orders into the computer system. Therefore, there was a major change in the number of
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people employed to key orders.
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24.(SO 4) What two kinds of efficiency improvement result from business process
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reengineering in conjunction with IT systems? The use of ITsystems usually leads to two
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kinds of efficiency improvements. First, the underlying processes are reengineered
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(through rethinking and redesign) to be conducted more efficiently. Second, the IT
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systems improve the efficiency of the underlying processes.
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25.(SO 5) Explain the differences between a field, a record, and a file. Afield is one set of
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characters that make up a single data item. For example, last name would be a field in a
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customer database. Arecord is a collection of related fields for a single entity. For
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example, last name, first name, address, phone number, and credit card number fields
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might make up a single customer record. A file is a collection of similar records. For
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example, all customer records together make up a customer file.
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