SCM 301 Exam 3 (PSU) Study Guide
with Correct Answers.
Two layouts of manufacturing processes - Answer 1. Product-based layout
2. Functional layout
What is product-based layout - Answer Resources are arranged sequentially according to
steps required (best for high volume)
What is functional layout - Answer Layout where resources are physically grouped by
function
What is continuous flow process - Answer (Product based layout) Equipment and people are
highly specialized and arranged sequentially.
What is production line / assembly line - Answer (Product based layout) Type of process used
to produce narrow range of standard items, suitable for high-volume yet the necessity of high-
volume can be a draw back of this process.
What is a job shop - Answer (Functional layout) A type of process used to make wide variety
of highly customized products in quantities as small as one.
What is batch manufacturing - Answer A type of manufacturing process where items move
through the steps in groups or batches.
What is fixed position - Answer A type of manufacturing process in which the position of the
product is fixed. (Ship building)
What is a hybrid manufacturing process - Answer Term referring to a manufacturing process
that combines characteristics and advantages of more than one process
What are the four levels of customization - Answer 1. MTS - Make to stock
2. ATO - Assemble to order
3. MTO - Make to order
4. ETO - Engineer to order
what is MTS - Answer Make - to - stock
, Products require no customization
What is ATO - Answer Assemble - to - order
Customized only at the end
What is MTO - Answer Made - to - order
Standard components yet is customer specific
What is ETO - Answer Engineer - to - order
Produced at start to meet unusual customer need/requirement
Front room customer contact - Answer Physical/virtual point where customer interacts
directly with service organization
Back room customer contact - Answer Part of operation that is completed w/o direct
customer contact
Two approaches of layout decision model - Answer 1. Line balancing
2. Assigning departement locations in functional layouts
What is line balancing - Answer Assigning tasks to workstations so as to minimize the # of
workstations and total amount of idle time
What is assigning departement locations in functional layouts - Answer Arranging the
different areas/departments so that departments that should be close to one another are.
Steps to line balancing - Answer 1. Identify all process steps, times, and predecessors
2. Draw a precedence diagram
3. Determine takt time
with Correct Answers.
Two layouts of manufacturing processes - Answer 1. Product-based layout
2. Functional layout
What is product-based layout - Answer Resources are arranged sequentially according to
steps required (best for high volume)
What is functional layout - Answer Layout where resources are physically grouped by
function
What is continuous flow process - Answer (Product based layout) Equipment and people are
highly specialized and arranged sequentially.
What is production line / assembly line - Answer (Product based layout) Type of process used
to produce narrow range of standard items, suitable for high-volume yet the necessity of high-
volume can be a draw back of this process.
What is a job shop - Answer (Functional layout) A type of process used to make wide variety
of highly customized products in quantities as small as one.
What is batch manufacturing - Answer A type of manufacturing process where items move
through the steps in groups or batches.
What is fixed position - Answer A type of manufacturing process in which the position of the
product is fixed. (Ship building)
What is a hybrid manufacturing process - Answer Term referring to a manufacturing process
that combines characteristics and advantages of more than one process
What are the four levels of customization - Answer 1. MTS - Make to stock
2. ATO - Assemble to order
3. MTO - Make to order
4. ETO - Engineer to order
what is MTS - Answer Make - to - stock
, Products require no customization
What is ATO - Answer Assemble - to - order
Customized only at the end
What is MTO - Answer Made - to - order
Standard components yet is customer specific
What is ETO - Answer Engineer - to - order
Produced at start to meet unusual customer need/requirement
Front room customer contact - Answer Physical/virtual point where customer interacts
directly with service organization
Back room customer contact - Answer Part of operation that is completed w/o direct
customer contact
Two approaches of layout decision model - Answer 1. Line balancing
2. Assigning departement locations in functional layouts
What is line balancing - Answer Assigning tasks to workstations so as to minimize the # of
workstations and total amount of idle time
What is assigning departement locations in functional layouts - Answer Arranging the
different areas/departments so that departments that should be close to one another are.
Steps to line balancing - Answer 1. Identify all process steps, times, and predecessors
2. Draw a precedence diagram
3. Determine takt time
