WGU D545 PRE-ASSESSMENT: HEALTHCARE ADMINISTRATION EVOLUTION, SYSTEMS, AND
LEADERSHIP (PARO) | QUESTIONS AND ANSWERS | 2026 UPDATE | 100% CORRECT.
Correct
Incorrect
1 of 56
Term
In the outbreak of a major pandemic, a hospital manager seeks to
overcome the challenge of addressing disparities in health outcomes
related to socio-economic factors, impacting its most vulnerable
populations. How can the hospital manager use servant leadership to
effectively address this challenge?
Give this one a try later!
Provide emotional support and
Delegate leadership tasks and
explore other methods to ensure the
provide support when needed
patient's understanding.
Partner with local stakeholders,
Utilize electronic medical records, listen to patient concerns, and
doctor orders, and prescriptions. advocate for targeted
interventions.
, Don't know?
2 of 56
Term
The director of a large medical practice has received complaints that
administrative staff seem unmotivated and disengaged with their work,
resulting in errors in scheduling and billing. The administrative staff
have complained about repetitive duties and heavy workloads.
How should the director use a Theory Y approach to address the
administrative staff's motivation?
Give this one a try later!
Provide emotional support and
explore other methods to ensure the Expand clinical service hours
patient's understanding.
Ensure that diverse perspectives are
Delegate leadership tasks and
represented in the selection of
provide support when needed
committees and initiatives
Don't know?
3 of 56
Term
,A city hospital board has reviewed the results of patient surveys from
the last six months and has noticed a large number of complaints
involving the unfair treatment of lesbian and gay patients. How should
the hospital board address this situation in a sensitive and efficient
manner?
Give this one a try later!
Ensure that diverse perspectives
Enhanced communication and
are represented in the selection
collaboration
of committees and initiatives
A hospital administrator establishes a
Respect their religious beliefs about
committee of doctors and nurses to
blood transfusions and develop a
collaboratively review patient care
care plan that aligns with their
protocols and make
convictions.
recommendations.
Don't know?
4 of 56
Term
Staff at an oncologist's office are struggling to adapt to a new
telemedicine software, leading to misdiagnosis in treatment. The office
manager arranges for a representative from the software company to
conduct a workshop on its proper use. Which factor impacting
organizational performance is being addressed?
, Give this one a try later!
Adequacy of training Loss of productivity
Inflexibility of leadership Cost
Don't know?
5 of 56
Term
What is the reason that the Action Collaborative on Clinician Well-
Being and Resilience was created?
Give this one a try later!
Increase access to testing and
Expand clinical service hours
treatment protocols
Resolve disputes Diminish burnout
Don't know?
6 of 56
Term
LEADERSHIP (PARO) | QUESTIONS AND ANSWERS | 2026 UPDATE | 100% CORRECT.
Correct
Incorrect
1 of 56
Term
In the outbreak of a major pandemic, a hospital manager seeks to
overcome the challenge of addressing disparities in health outcomes
related to socio-economic factors, impacting its most vulnerable
populations. How can the hospital manager use servant leadership to
effectively address this challenge?
Give this one a try later!
Provide emotional support and
Delegate leadership tasks and
explore other methods to ensure the
provide support when needed
patient's understanding.
Partner with local stakeholders,
Utilize electronic medical records, listen to patient concerns, and
doctor orders, and prescriptions. advocate for targeted
interventions.
, Don't know?
2 of 56
Term
The director of a large medical practice has received complaints that
administrative staff seem unmotivated and disengaged with their work,
resulting in errors in scheduling and billing. The administrative staff
have complained about repetitive duties and heavy workloads.
How should the director use a Theory Y approach to address the
administrative staff's motivation?
Give this one a try later!
Provide emotional support and
explore other methods to ensure the Expand clinical service hours
patient's understanding.
Ensure that diverse perspectives are
Delegate leadership tasks and
represented in the selection of
provide support when needed
committees and initiatives
Don't know?
3 of 56
Term
,A city hospital board has reviewed the results of patient surveys from
the last six months and has noticed a large number of complaints
involving the unfair treatment of lesbian and gay patients. How should
the hospital board address this situation in a sensitive and efficient
manner?
Give this one a try later!
Ensure that diverse perspectives
Enhanced communication and
are represented in the selection
collaboration
of committees and initiatives
A hospital administrator establishes a
Respect their religious beliefs about
committee of doctors and nurses to
blood transfusions and develop a
collaboratively review patient care
care plan that aligns with their
protocols and make
convictions.
recommendations.
Don't know?
4 of 56
Term
Staff at an oncologist's office are struggling to adapt to a new
telemedicine software, leading to misdiagnosis in treatment. The office
manager arranges for a representative from the software company to
conduct a workshop on its proper use. Which factor impacting
organizational performance is being addressed?
, Give this one a try later!
Adequacy of training Loss of productivity
Inflexibility of leadership Cost
Don't know?
5 of 56
Term
What is the reason that the Action Collaborative on Clinician Well-
Being and Resilience was created?
Give this one a try later!
Increase access to testing and
Expand clinical service hours
treatment protocols
Resolve disputes Diminish burnout
Don't know?
6 of 56
Term
