Answers
Question: True or False
Correct Answer: A Pareto Chart captures the timing of the quality issues so we can see trends over time.:
FALSE
Question: Which of the following is NOT one of the four main components of Process Management? a.
Model b. Method c. Improvement d. Inventory
Correct Answer: b. Method
Question: DMAIC stands for
Correct Answer: : Define, Measure, Analyze, Improve, Control
Question: In a FMEA, which of the factors below is NOT part of the RPN? a. Detection b. Severity c.
Weighting d. Frequency
Correct Answer: c. Weighting
Question: What is another name for the rule/chart? a. DMAIC b. FMEA c. Tollgates d. Pareto
Correct Answer: d. Pareto
Question: What is the correct order of TOC's five focusing steps? a. Identify, subordinate, elevate, exploit,
repeat b. Identify, exploit, elevate, subordinate, repeat c. Identify, elevate, exploit, subordinate, repeat d.
Identify, exploit, subordinate, elevate, repeat
Correct Answer: d. Identify, exploit, subordinate, elevate, repeat
Question: According to the Theory of Constraints, the ______ of the chain is more important than the
_____ of the chain. a. Weight, Strength b. Length, Size c. Strength, Weight d. Size, Length
Correct Answer: c. Strength, Weight
Question: True or False
Correct Answer: Regardless of how much you increase your production output, you will still have a
bottleneck.: TRUE
Question: Releasing only the amount of product that the bottleneck can handle, is an example of which of
TOC's Focusing Steps?
Correct Answer: Subordinate
Question: True or False
Correct Answer: Producing a product based on forecasting is an example of a Pull System.: FALSE
Question: True or False
Correct Answer: According to the Process Improvement Paradigm, Lean focuses on making the
value-added steps faster in order to increase the value to the customer.: FALSE
Question: Name the wastes associated with the acronym DOWNTIME.
Correct Answer: Defects, Overproduction, Waiting, Non-Utilized Creativity, Transportation, Inventory,
Motion, Excess Processing