Test Bank For Psychiatric-Mental Health Nursing
8th Edition by Sheila Videbeck
Chapter 5
1. The nurse understands that empathy is essential tothe
therapeutic relationship. When a patient makes the statement,
I am just devastated that my marriage is falling apart, the
nurse can best show empathy through which of thefollowing
responses?
A) I feel so bad for what you are going through.
B) You feel like your world is falling apart right now.
C) I have been divorced too. I know how hard it is.
D) It will get better; let's talk about it.
Ans: B
Feedback:
Therapeutic communication techniques, such as reflection,
restatement, and clarification, help the nurse to send
empathetic messages to the client. The nurse must understand
the difference between empathy and sympathy (feelings of
concern or compassion one shows for another). Sympathy
often shifts the emphasis to the nurse's feelings, hindering the
nurse's ability to view the client's needs objectively.
2. The nurse is working with a patient who has quit several jobs and no longer sends
financial support to his two children living with their mother. This behavior is in conflict
with the nurse's values concerning responsible parenting. When discussing family roles
with the patient, the nurse shows positive regard through which statement?
A) How is not working right now affecting you?
B) How do you expect your kids to be provided for?
C) You need to somehow find a way to support your children.
D) Can the children's mother can get by for a while until you get better?
Ans: A
Feedback:
The nurse who appreciates the client as a unique worthwhile human being can respect
the client regardless of his or her behavior, background, or lifestyle. The nurse maintains
attention on the client and avoids communicating negative opinions or value judgments
about the client's behavior. In using positive regard, the nurse avoids value judgments
and shifting of the focus away from the patient.
Page 1
Download All Chapters Here :
https://www.stuvia.com/doc/4203487/
, Test Bank For Psychiatric-Mental Health Nursing
8th Edition by Sheila Videbeck
3. Which of the following statements is true of the component of a therapeutic
relationship acceptance?
A) The nurse accepts the behavior of any inappropriate behavior.
B) It is avoiding judgments of the person, no matter what the behavior is.
C) It involves punishment for inappropriate behavior.
D) It is the ability of the nurse to perceive the meanings and feelings of the client and
to communicate that understanding to the client.
Ans: B
Feedback:
Acceptance is avoiding judgments of the person, no matter what the behavior is. It
means accepting the person but not necessarily the behavior. It does not involve
punishment for inappropriate behavior. Empathy is the ability of the nurse to perceive
the meanings and feelings of the client and to communicate that understanding to the
client.
4. Which of the following behaviors by the nurse demonstrate positive regard? Select all
that apply.
A) Communicating judgments about the client's behavior
B) Calling the client by name
C) Spending time with the client
D) Responding openly
E) Considering the client's ideas and preference when planning care
Ans: B, C, D, E
Feedback:
Calling the client by name, spending time with the client, and listening and responding
openly are measures by which the nurse conveys respect and positive regard to the
client. The nurse also conveys positive regard by considering the client's ideas and
preferences when planning care. The nurse maintains attention on the client and avoids
communicating negative opinions or value judgments about the client's behavior.
Page 2
Download All Chapters Here :
https://www.stuvia.com/doc/4203487/
8th Edition by Sheila Videbeck
Chapter 5
1. The nurse understands that empathy is essential tothe
therapeutic relationship. When a patient makes the statement,
I am just devastated that my marriage is falling apart, the
nurse can best show empathy through which of thefollowing
responses?
A) I feel so bad for what you are going through.
B) You feel like your world is falling apart right now.
C) I have been divorced too. I know how hard it is.
D) It will get better; let's talk about it.
Ans: B
Feedback:
Therapeutic communication techniques, such as reflection,
restatement, and clarification, help the nurse to send
empathetic messages to the client. The nurse must understand
the difference between empathy and sympathy (feelings of
concern or compassion one shows for another). Sympathy
often shifts the emphasis to the nurse's feelings, hindering the
nurse's ability to view the client's needs objectively.
2. The nurse is working with a patient who has quit several jobs and no longer sends
financial support to his two children living with their mother. This behavior is in conflict
with the nurse's values concerning responsible parenting. When discussing family roles
with the patient, the nurse shows positive regard through which statement?
A) How is not working right now affecting you?
B) How do you expect your kids to be provided for?
C) You need to somehow find a way to support your children.
D) Can the children's mother can get by for a while until you get better?
Ans: A
Feedback:
The nurse who appreciates the client as a unique worthwhile human being can respect
the client regardless of his or her behavior, background, or lifestyle. The nurse maintains
attention on the client and avoids communicating negative opinions or value judgments
about the client's behavior. In using positive regard, the nurse avoids value judgments
and shifting of the focus away from the patient.
Page 1
Download All Chapters Here :
https://www.stuvia.com/doc/4203487/
, Test Bank For Psychiatric-Mental Health Nursing
8th Edition by Sheila Videbeck
3. Which of the following statements is true of the component of a therapeutic
relationship acceptance?
A) The nurse accepts the behavior of any inappropriate behavior.
B) It is avoiding judgments of the person, no matter what the behavior is.
C) It involves punishment for inappropriate behavior.
D) It is the ability of the nurse to perceive the meanings and feelings of the client and
to communicate that understanding to the client.
Ans: B
Feedback:
Acceptance is avoiding judgments of the person, no matter what the behavior is. It
means accepting the person but not necessarily the behavior. It does not involve
punishment for inappropriate behavior. Empathy is the ability of the nurse to perceive
the meanings and feelings of the client and to communicate that understanding to the
client.
4. Which of the following behaviors by the nurse demonstrate positive regard? Select all
that apply.
A) Communicating judgments about the client's behavior
B) Calling the client by name
C) Spending time with the client
D) Responding openly
E) Considering the client's ideas and preference when planning care
Ans: B, C, D, E
Feedback:
Calling the client by name, spending time with the client, and listening and responding
openly are measures by which the nurse conveys respect and positive regard to the
client. The nurse also conveys positive regard by considering the client's ideas and
preferences when planning care. The nurse maintains attention on the client and avoids
communicating negative opinions or value judgments about the client's behavior.
Page 2
Download All Chapters Here :
https://www.stuvia.com/doc/4203487/