ADMINISTRATOR LICENSURE
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North Carolina Nursing Home Administrator Master
Examination
1. A 78-year-old resident in a Raleigh skilled nursing facility files a
formal grievance alleging that staff repeatedly delayed answering
his call bell during the night shift. According to North Carolina
licensure rules (10A NCAC 13D), what is the maximum time frame
within which the administrator must ensure a written response
detailing the investigation findings is provided to the resident or
legal representative?
A. Within 24 hours of the initial verbal notification.
B. Within 5 business days of receiving the grievance,
ensuring a thorough internal review is completed.
C. Exactly 30 calendar days from the date of the occurrence.
D. License rules do not mandate a written response for internal
staffing complaints.
Correct Answer: B
Rationale: North Carolina administrative code mandates that
nursing facilities establish a visible, functional grievance
procedure that provides a swift, written resolution back to the
resident, typically capped at 5 business days for tracking
compliance.
2. During an unannounced state survey by the North Carolina
Department of Health and Human Services (DHHS), an inspector
notes that the facility's water temperature at resident-use sinks is
measuring 122°F. According to NC continuous licensing standards,
what is the correct allowable temperature range for water in
, resident areas?
A. 90°F to 105°F
B. 100°F to 116°F
C. 110°F to 125°F
D. Temperature does not matter as long as warning signs are
posted.
Correct Answer: B
Rationale: To prevent catastrophic scalding injuries while
maintaining sanitation, North Carolina regulations specify that
water delivered to fixtures used by residents must be maintained
between 100°F and 116°F.
3. An administrator is updating the facility's disaster and emergency
preparedness plan. According to North Carolina state division
guidelines, how often must a skilled nursing facility conduct a full-
scale, facility-wide emergency drill involving external community
resources or simulated evacuation variables?
A. Once every six months during a weekend shift.
B. At least once annually, supplemented by secondary
desktop or tabletop review exercises.
C. Every two years in coordination with local fire marshals.
D. Drills are completely voluntary if the facility maintains a direct
backup power generator.
Correct Answer: B
Rationale: Both state and federal CMS guidelines dictate that
facilities must test their emergency plan annually using a full-
scale exercise. This ensures staff can protect vulnerable residents
during real-world hurricanes, structural fires, or infrastructure
failures.
4. A resident with advanced dementia exhibits sudden behavioral
changes, including unprovoked physical aggression during dining
hours. The director of nursing requests the short-term use of a
specialized safety vest to restrict her to her chair. Under both NC
law and federal regulations, how is this intervention classified, and
what is the rule?
A. An approved adaptive positioning device that requires zero
physician input.
B. A physical restraint that is strictly prohibited unless
utilized as a last resort to ensure immediate physical
safety, requiring an explicit, time-limited physician order
, and comprehensive informed consent.
C. A standard behavioral intervention that can be implemented by
any licensed nurse.
D. An environmental modification that is completely exempt from
standard resident rights tracking.
Correct Answer: B
Rationale: Restraints cannot be used for staff convenience or
discipline. They require a clear clinical justification, exhaustive
documentation of less restrictive alternatives failing, a targeted
physician order, and resident/family consent due to severe risks
of immobility and psychological trauma.
5. A nursing home administrator in Charlotte is reviewing the
facility's financial records. A resident's family requests that the
facility manage their mother's personal funds through a resident
trust account. Under North Carolina rules, at what specific dollar
threshold must the facility place the resident's funds into an
interest-bearing account separate from the facility's operating
funds?
A. At any amount exceeding $50.
B. For any amount over $100 for a Medicaid resident, or
over $50 for a private-pay resident.
C. Only when the fund balance hits exactly $1,000.
D. There is zero structural threshold; all trust funds can be kept in
a cash box at the front desk.
Correct Answer: B
Rationale: Fiduciary regulations dictate strict separation of
resident trust funds. To protect resident assets, North Carolina
and federal standards mandate placing funds exceeding these
specific targets into an interest-bearing account with interest
credited directly to the resident.
6. During a routine clinical audit, the medical director notes that a
resident has been receiving an antipsychotic medication daily for
six months without a diagnosis of a specific psychiatric condition.
What regulatory infraction is occurring under North Carolina and
CMS guidelines?
A. Proper application of standard preventative sedatives.
B. An unnecessary drug violation and potential chemical
restraint, requiring an immediate gradual dose reduction
(GDR) trial unless clinically contraindicated.
, C. A standard nursing variance that requires a simple charting note
at the end of the month.
D. A pharmaceutical marketing error that carries zero operational
penalty.
Correct Answer: B
Rationale: Psychotropic medications are heavily regulated.
Giving an antipsychotic without a clear DSM diagnosis or failing
to execute scheduled Gradual Dose Reductions constitutes an
unnecessary drug infraction, as these chemicals can mask
symptoms and cause severe metabolic or neurological harm.
7. A North Carolina nursing home administrator receives a formal
notification that a family has filed an administrative complaint
alleging a violation of the State's Bill of Rights for Nursing Home
Residents (NC General Statutes § 131E-117). Which of the following
rights is explicitly protected under this North Carolina statute?
A. The right to purchase any luxury furniture item from external
vendors regardless of room size.
B. The right to retain and use personal clothing and
possessions as space permits, and the right to private,
unmonitored communication.
C. The absolute right to demand a medication change against the
medical director’s professional judgment.
D. The right to establish a private commercial business operation
inside their designated semi-private room.
Correct Answer: B
Rationale: NC GS § 131E-117 establishes the fundamental legal
rights of residents, emphasizing dignity, privacy, self-
determination, and the preservation of personal property within
reasonable safety guidelines.
8. An administrator is preparing for the biannual renewal of their
North Carolina Nursing Home Administrator license. According to
the North Carolina State Board of Examiners for Nursing Home
Administrators, what are the mandatory continuing education
(CE) requirements?
A. Complete 10 hours of CE every calendar year through an online
computer portal.
B. Complete 30 hours of certified continuing education
every two years to maintain active licensure status.
C. Attend at least five national hospitality seminars with zero