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1. Which document grants legal authority to transport and dispose of human
remains?
A. Burial transit permit
B. Marriage certificate
C. Crematory receipt
D. Preneed contract
Answer: A. Burial transit permit
Explanation: A burial transit permit authorizes the transportation and final
disposition of human remains after the death certificate process has begun.
2. The primary responsibility of a funeral director is to:
A. Perform surgery
B. Represent only the cemetery
,C. Coordinate and manage funeral services while complying with applicable laws
D. Issue death certificates independently
Answer: C. Coordinate and manage funeral services while complying with
applicable laws
Explanation: Funeral directors oversee arrangements, documentation, legal
compliance, and care of the deceased and the family.
3. When meeting an at-need family, the funeral director should first:
A. Discuss payment options immediately
B. Determine the family's needs and wishes
C. Recommend the most expensive package
D. Contact the cemetery before speaking to the family
Answer: B. Determine the family's needs and wishes
Explanation: The arrangement conference begins by understanding the family's
preferences before discussing services or merchandise.
4. A funeral establishment is primarily licensed to:
A. Manufacture caskets
B. Operate funeral services and make funeral arrangements
C. Sell insurance only
D. Operate hospitals
Answer: B. Operate funeral services and make funeral arrangements
Explanation: A licensed funeral establishment provides funeral-related services
in accordance with state regulations.
5. Which federal rule requires funeral providers to give consumers a General
Price List?
A. OSHA Standard
B. FTC Funeral Rule
C. HIPAA Rule
D. EPA Rule
, Answer: B. FTC Funeral Rule
Explanation: The FTC Funeral Rule protects consumers by requiring price
disclosures and prohibiting deceptive practices.
6. A General Price List must be provided:
A. Only after payment is made
B. At the beginning of discussions about funeral arrangements
C. After embalming is completed
D. Only upon written request
Answer: B. At the beginning of discussions about funeral arrangements
Explanation: Consumers must receive the GPL when discussing funeral goods or
services.
7. Cash advance items are:
A. Merchandise owned by the funeral home
B. Charges paid to third parties on behalf of the family
C. State taxes
D. Funeral director salaries
Answer: B. Charges paid to third parties on behalf of the family
Explanation: Cash advance items may include clergy honoraria, cemetery fees,
flowers, or obituary charges.
8. Embalming is generally required by federal law:
A. Always
B. Never
C. Only for military funerals
D. It is not generally required by federal law
Answer: D. It is not generally required by federal law
Explanation: The FTC Funeral Rule prohibits misrepresenting embalming as
legally required except where specific circumstances apply.