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1. Which document legally authorizes the disposition of a deceased person?
A. Death certificate worksheet
B. Cremation authorization form
C. Funeral service contract
D. Cemetery deed
Answer: B. Cremation authorization form
Explanation: Before cremation may occur, written authorization from the legally
authorized person is required. Burial requires other legal authorizations, but
cremation specifically requires a signed cremation authorization.
2. Which government agency primarily regulates workplace safety in funeral
homes?
,A. CDC
B. FDA
C. OSHA
D. EPA
Answer: C. OSHA
Explanation: OSHA establishes standards that protect funeral home employees
from occupational hazards such as bloodborne pathogens and hazardous
chemicals.
3. The primary purpose of embalming is to:
A. Prevent all decomposition permanently
B. Restore all disease-damaged tissue
C. Delay decomposition while disinfecting and preserving remains
D. Guarantee indefinite preservation
Answer: C. Delay decomposition while disinfecting and preserving remains
Explanation: Embalming temporarily preserves the body, reduces microbial
activity, and improves appearance for viewing.
4. The first responsibility of a funeral director after receiving notification of
death is to:
A. Order flowers
B. Schedule visitation
C. Arrange for removal of the deceased
D. Purchase cemetery property
Answer: C. Arrange for removal of the deceased
Explanation: Prompt and dignified transfer of the deceased is the funeral
director's immediate professional responsibility.
, 5. Universal Precautions require funeral personnel to:
A. Wear gloves only during embalming
B. Treat only known infectious cases as hazardous
C. Treat all human remains and body fluids as potentially infectious
D. Use masks only during autopsies
Answer: C. Treat all human remains and body fluids as potentially infectious
Explanation: Universal Precautions assume every individual may carry infectious
diseases.
6. Which document becomes a permanent legal record of a person's death?
A. Embalming report
B. Removal authorization
C. Funeral invoice
D. Death certificate
Answer: D. Death certificate
Explanation: The death certificate records the legal facts surrounding a person's
death.
7. The Funeral Rule requires funeral providers to:
A. Sell only complete funeral packages
B. Refuse outside caskets
C. Provide consumers with a General Price List
D. Require embalming in every case
Answer: C. Provide consumers with a General Price List
Explanation: Consumers must receive a General Price List at the beginning of
funeral arrangements.
, 8. Funeral prearrangements primarily help families by:
A. Eliminating all expenses
B. Avoiding legal paperwork
C. Documenting personal wishes and financial arrangements in advance
D. Preventing probate
Answer: C. Documenting personal wishes and financial arrangements in advance
Explanation: Advance planning reduces emotional and financial stress for
survivors.
9. Which communication skill is most important during an arrangement
conference?
A. Speaking continuously
B. Giving legal advice
C. Selling the highest-priced merchandise
D. Active listening
Answer: D. Active listening
Explanation: Listening carefully helps identify the family's wishes and needs.
10.Which federal law prohibits deceptive funeral pricing?
A. HIPAA
B. ADA
C. FTC Funeral Rule
D. Social Security Act
Answer: C. FTC Funeral Rule
Explanation: The Funeral Rule protects consumers through pricing disclosure and
fair business practices.