FIVE GUYS MANAGER EXAMS SCRIPT QUESTIONS
AND ANSWERS SURE A+
✔✔What should you do if you have questions about shop results - ✔✔Contact your
district manager
✔✔How many times per year will stores receive food safety audits - ✔✔4 times a
years/once every quarter.
✔✔Which of the following are the best practices for safe Money handling - ✔✔Counting
drawers before and after each shift with the employee that worked the register
Checking large bills with a counterfeit detection device prior to accepting payment
Counting cash at the manager's desk, out of line of sight of windows.
✔✔What is the name of the weekly newsletter that contains five guys new and potato
board information - ✔✔Patty press
✔✔Is it okay to leave entrances unlocked during prep or closing as long as nobody is
around outside - ✔✔False
✔✔If you run out of any food item, It is acceptable to purchase it locally to keep the
store running - ✔✔False
✔✔What should be placed at all entrances during inclement weather? - ✔✔Wet floor
signs and mats
✔✔Burgers should be ___ out with the patty press one time only. - ✔✔Evened
✔✔After the pre-cooked fries have been properly cooled, approximately how many
minutes should they be final cooked? - ✔✔2 1/2 - 3 minutes
, ✔✔Which of the following are purposes of secret shopper program - ✔✔Create an
employee culture of "Personal Ownership", Gain cutomer poerspective, Reward
employees for achieving standards of quality of service
✔✔Final cooked fries should be cooked until they are ___ on the outside and like a ___
potato on the inside - ✔✔Firm. Mashed
✔✔It is acceptable to prep in advance for more then one day - ✔✔False
✔✔When cooking a hamburger, clear juice should tell you that the burger is done. -
✔✔True
✔✔New employees should complete all their 5 guys university courses as quickly as
possible before they can begin training on the line - ✔✔False
✔✔Match the designated use to the correct bucket - ✔✔White: Cut potatoes, Salt, and
Sugar
Orange/Black: Grease and cleaning solutions
✔✔When and where in the United States did Five Guys start? - ✔✔1986 in Arlington,
Virginia
✔✔When can stores be visited by secret shoppers? - ✔✔Anytime the store is open
✔✔Which of the following items are employees allowed to wear while working? -
✔✔Plain wedding ring
✔✔In the morning if the fryers or grills will not turn on you should - ✔✔All of the above
(Make sure the power cord is fully plugged in, Make sure the drain valve handle is fully
closed, Make sure the gas hose is properly connected)
✔✔Name the six pathogens - ✔✔Shigellosis, Salmonella, Salmonella(non-Typhoidal),
E.Coli, Hepatitis A, and Norovirus
✔✔Check the boxes next to tasks you are NOT allowed to perform one hour prior to
closing. - ✔✔Stack unused chairs, Clean the bread grill, Filter unused fryers
✔✔Select the proper concentration range for Kay-5 - ✔✔50-100ppm
✔✔Ticket times over 8 minutes indicate issues throughout the operations at that
moment - ✔✔True
AND ANSWERS SURE A+
✔✔What should you do if you have questions about shop results - ✔✔Contact your
district manager
✔✔How many times per year will stores receive food safety audits - ✔✔4 times a
years/once every quarter.
✔✔Which of the following are the best practices for safe Money handling - ✔✔Counting
drawers before and after each shift with the employee that worked the register
Checking large bills with a counterfeit detection device prior to accepting payment
Counting cash at the manager's desk, out of line of sight of windows.
✔✔What is the name of the weekly newsletter that contains five guys new and potato
board information - ✔✔Patty press
✔✔Is it okay to leave entrances unlocked during prep or closing as long as nobody is
around outside - ✔✔False
✔✔If you run out of any food item, It is acceptable to purchase it locally to keep the
store running - ✔✔False
✔✔What should be placed at all entrances during inclement weather? - ✔✔Wet floor
signs and mats
✔✔Burgers should be ___ out with the patty press one time only. - ✔✔Evened
✔✔After the pre-cooked fries have been properly cooled, approximately how many
minutes should they be final cooked? - ✔✔2 1/2 - 3 minutes
, ✔✔Which of the following are purposes of secret shopper program - ✔✔Create an
employee culture of "Personal Ownership", Gain cutomer poerspective, Reward
employees for achieving standards of quality of service
✔✔Final cooked fries should be cooked until they are ___ on the outside and like a ___
potato on the inside - ✔✔Firm. Mashed
✔✔It is acceptable to prep in advance for more then one day - ✔✔False
✔✔When cooking a hamburger, clear juice should tell you that the burger is done. -
✔✔True
✔✔New employees should complete all their 5 guys university courses as quickly as
possible before they can begin training on the line - ✔✔False
✔✔Match the designated use to the correct bucket - ✔✔White: Cut potatoes, Salt, and
Sugar
Orange/Black: Grease and cleaning solutions
✔✔When and where in the United States did Five Guys start? - ✔✔1986 in Arlington,
Virginia
✔✔When can stores be visited by secret shoppers? - ✔✔Anytime the store is open
✔✔Which of the following items are employees allowed to wear while working? -
✔✔Plain wedding ring
✔✔In the morning if the fryers or grills will not turn on you should - ✔✔All of the above
(Make sure the power cord is fully plugged in, Make sure the drain valve handle is fully
closed, Make sure the gas hose is properly connected)
✔✔Name the six pathogens - ✔✔Shigellosis, Salmonella, Salmonella(non-Typhoidal),
E.Coli, Hepatitis A, and Norovirus
✔✔Check the boxes next to tasks you are NOT allowed to perform one hour prior to
closing. - ✔✔Stack unused chairs, Clean the bread grill, Filter unused fryers
✔✔Select the proper concentration range for Kay-5 - ✔✔50-100ppm
✔✔Ticket times over 8 minutes indicate issues throughout the operations at that
moment - ✔✔True
