AM
ACM® Case Manager Certification Exam
Study Guide 2026–2027 | Complete ACM-RN
& ACM-SW Exam Prep | Candidate Handbook
| Practice Questions & Answers with Detailed
Explanations | Care Coordination, Ethics,
Assessment & Simulation Review.
ACM® Certification
Credential for health care case management professionals.
Throughput
Efficiency measure of patient flow in healthcare.
Collaboration
Working together among healthcare professionals for patient care.
Screening
Initial assessment to identify patient needs and risks.
Assessment
Comprehensive evaluation of patient health and needs.
Planning
Developing a strategy for patient care and services.
Advocacy
Supporting and promoting patient rights and needs.
Evaluation
Reviewing patient outcomes and care effectiveness.
Care Coordination
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Organizing patient care activities among multiple providers.
Intervention
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Actions taken to improve patient health outcomes.
Regulation
Compliance with healthcare laws and standards.
Transitions
Movement of patients between different care settings.
Ethics
Moral principles guiding healthcare practices.
Independent Testing Agency
Third-party organization administering certification examinations.
Examination Fee
Cost required to take the certification exam.
Eligibility Requirements
Criteria candidates must meet to take the exam.
Pass/Fail Score Determination
Method for evaluating exam performance.
Remote Proctoring
Supervised online examination process for candidates.
Recertification
Process of renewing certification after a set period.
Confidentiality
Protection of patient and candidate information.
Nondiscrimination Policy
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Commitment to fair treatment in examination processes.
Practice Examination
Sample test to prepare candidates for certification.
ACM® Certification
Credential for case managers in healthcare systems.
PSI
Independent testing agency for ACM® examinations.
NBCM
National Board for Case Management overseeing certification.
ACMA
American Case Management Association supporting case managers.
Examination Content
Topics covered in the ACM® examination.
Multiple-Choice Examination
Standard format for ACM® certification assessment.
Specialty Simulation Examination
Practical assessment of case management skills.
Core Content Outline
Framework detailing essential examination topics.
Examination Time Limit
Duration allowed to complete the examination.
Identification Requirements
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