Walmart Hiring Assessment Test Questions
and Correct Answers
Question 1
A customer/member is looking for a particular brand of cold medicine and can find it
in the health and wellness area. He approaches you for help.
Correct Answer
Most - Explain where he can find the medicine. Offer to walk him there if he would
like some help finding it.
Least - Show him to the aisle with the medicine and let him know he can save some
money by purchasing a brand thatś on sale.
Question 2
During a busy time at the bakery counter, a loyal customer/member stops you to
chat. As heś talking, you notice a customer/member that needs help.
Correct Answer
Most - Apologize and tell him you see another customer/member that needs your
help.
Least - In order to keep him happy, allow him to continue his story until he is
finished.
Question 3
A customer member tries to use a coupon that is only good for full-priced items to
purchase an item that is on sale. She becomes confused when you explain that she
can use the coupon.
Correct Answer
Most - Apologize for the confusion and explain that the coupon only applies to full-
priced items.
Least - Find your supervisor and ask if he can approve the discount.
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and Correct Answers
Question 1
A customer/member is looking for a particular brand of cold medicine and can find it
in the health and wellness area. He approaches you for help.
Correct Answer
Most - Explain where he can find the medicine. Offer to walk him there if he would
like some help finding it.
Least - Show him to the aisle with the medicine and let him know he can save some
money by purchasing a brand thatś on sale.
Question 2
During a busy time at the bakery counter, a loyal customer/member stops you to
chat. As heś talking, you notice a customer/member that needs help.
Correct Answer
Most - Apologize and tell him you see another customer/member that needs your
help.
Least - In order to keep him happy, allow him to continue his story until he is
finished.
Question 3
A customer member tries to use a coupon that is only good for full-priced items to
purchase an item that is on sale. She becomes confused when you explain that she
can use the coupon.
Correct Answer
Most - Apologize for the confusion and explain that the coupon only applies to full-
priced items.
Least - Find your supervisor and ask if he can approve the discount.
Page 1 of 4
