Q1
In a(n)
Answer: , the web becomes an integral part of the application, rather than just a
communication channel, and systems analysts need new application development
tools and solutions to handle the new systems. Internet-based system
Q2
The main reason for offshore outsourcing is to
Answer: . lower bottom-line costs
Q3
Web-based software usually requires additional layers, called
Answer: , to communicate with existing software and legacy systems. middleware
Q4
A firm that offers outsourcing solutions is called a
Answer: . service provider
Q5
A(n)
Answer: is an outsourcing fee model that charges a variable fee based on the volume
of transactions or operations performed by the application. usage model
Q6
Some firms offer
Answer: , which provide powerful web-based support for transactions such as order
processing, billing, and customer relationship management. Internet business services
(IBS)
, Q7
A software package developed to handle information requirements for a specific type of
business is called a(n)
Answer: . vertical application
Q8
When companies acquire web-based software as a(n)
Answer: , they can limit in-house involvement to a minimum. service
Q9
When companies use a
Answer: , they already know the specific products or service they want and need to
obtain price estimates or bids from vendors. request for quotation (RFQ)
Q10
The
Answer: environment enhances interactive experiences, including wikis and blogs, and
social networking applications. Web 2.0
Q11
In addition to configuring software, the IT staff can create a
Answer: , which includes screens, commands, controls, and features that enable users
to interact more effectively with the application. user interface
Q12
In a
Answer: system, the distinction blurs between input, output, and the interface itself.
Q13
A user interface (UI) is the key to
Answer: , which includes user satisfaction, support for business functions, and system
effectiveness. usability