WGU C182 Introduction to Information
Technology Assessment 2026/2027 –
Verified Q&As with Detailed Rationales
(Test Bank Bundle - 49 Questions)
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*QUESTION 1:*
Which of the following is an example of system software?
A) Operating system
B) Word processor
C) Web browser
D) Spreadsheet application
> 🎯 *CORRECT ANSWER:* A) Operating system
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* System software includes the OS and utility programs.
> * *Why Distractors Fail:* Word processors, browsers, and spreadsheets are application software.
> * *Core Takeaway:* System software manages hardware and provides a platform.
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*QUESTION 2:*
What is the purpose of an operating system?
A) To manage hardware and software resources
,B) To create documents
C) To browse the internet
D) To send emails
> 🎯 *CORRECT ANSWER:* A) To manage hardware and software resources
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* The OS is the interface between user, applications, and hardware.
> * *Why Distractors Fail:* Document creation, browsing, and email are application functions.
> * *Core Takeaway:* The OS manages resources.
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*QUESTION 3:*
A user wants to protect their computer from viruses. Which software should they install?
A) Antivirus software
B) Web browser
C) Word processor
D) Database software
> 🎯 *CORRECT ANSWER:* A) Antivirus software
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* Antivirus software protects against malware.
> * *Why Distractors Fail:* Web browsers, word processors, and database software do not provide virus
protection.
> * *Core Takeaway:* Antivirus software protects against viruses.
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*QUESTION 4:*
What is the function of a router in a network?
, A) To forward data packets between networks
B) To connect multiple devices within a local network
C) To broadcast data to all connected devices
D) To filter traffic based on MAC addresses
> 🎯 *CORRECT ANSWER:* A) To forward data packets between networks
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* Routers connect and route traffic between different network segments.
> * *Why Distractors Fail:* Switches handle local devices; hubs broadcast; bridges filter by MAC.
> * *Core Takeaway:* Routers are the backbone of network interconnection.
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*QUESTION 5:*
Which type of memory is volatile and loses data when the power is turned off?
A) RAM
B) ROM
C) Hard drive
D) SSD
> 🎯 *CORRECT ANSWER:* A) RAM
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* RAM is volatile memory used for temporary data storage.
> * *Why Distractors Fail:* ROM, hard drives, and SSDs are non-volatile.
> * *Core Takeaway:* RAM requires power to retain data.
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*QUESTION 6:*
Technology Assessment 2026/2027 –
Verified Q&As with Detailed Rationales
(Test Bank Bundle - 49 Questions)
---
*QUESTION 1:*
Which of the following is an example of system software?
A) Operating system
B) Word processor
C) Web browser
D) Spreadsheet application
> 🎯 *CORRECT ANSWER:* A) Operating system
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* System software includes the OS and utility programs.
> * *Why Distractors Fail:* Word processors, browsers, and spreadsheets are application software.
> * *Core Takeaway:* System software manages hardware and provides a platform.
---
*QUESTION 2:*
What is the purpose of an operating system?
A) To manage hardware and software resources
,B) To create documents
C) To browse the internet
D) To send emails
> 🎯 *CORRECT ANSWER:* A) To manage hardware and software resources
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* The OS is the interface between user, applications, and hardware.
> * *Why Distractors Fail:* Document creation, browsing, and email are application functions.
> * *Core Takeaway:* The OS manages resources.
---
*QUESTION 3:*
A user wants to protect their computer from viruses. Which software should they install?
A) Antivirus software
B) Web browser
C) Word processor
D) Database software
> 🎯 *CORRECT ANSWER:* A) Antivirus software
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* Antivirus software protects against malware.
> * *Why Distractors Fail:* Web browsers, word processors, and database software do not provide virus
protection.
> * *Core Takeaway:* Antivirus software protects against viruses.
---
*QUESTION 4:*
What is the function of a router in a network?
, A) To forward data packets between networks
B) To connect multiple devices within a local network
C) To broadcast data to all connected devices
D) To filter traffic based on MAC addresses
> 🎯 *CORRECT ANSWER:* A) To forward data packets between networks
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* Routers connect and route traffic between different network segments.
> * *Why Distractors Fail:* Switches handle local devices; hubs broadcast; bridges filter by MAC.
> * *Core Takeaway:* Routers are the backbone of network interconnection.
---
*QUESTION 5:*
Which type of memory is volatile and loses data when the power is turned off?
A) RAM
B) ROM
C) Hard drive
D) SSD
> 🎯 *CORRECT ANSWER:* A) RAM
> 💡 *CLINICAL RATIONALE:*
> * *Why It's Right:* RAM is volatile memory used for temporary data storage.
> * *Why Distractors Fail:* ROM, hard drives, and SSDs are non-volatile.
> * *Core Takeaway:* RAM requires power to retain data.
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*QUESTION 6:*
