WGU D351 final exam Question and Answer
(2026/2027) | Newly Updated with Detailed
Rationales | A+ Verified
• What is the role of HR planning in organizations? -✓✓ HR planning helps
organizations understand future employee needs.
• What are the different types of employee compensations? -✓✓ Direct (salary,
hourly rate and bonuses) and Indirect (services, benefits, and training)
• What are the four implicit HR objectives? -✓✓ 1. Improve productivity
2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical behavior
• What is HR's contribution to productivity? -✓✓ HR managers contribute to
productivity through work, organization and design
• Define Moral Philosophy -✓✓ principles, rules, and values people use in
deciding what is right or wrong
• How to create culture of ethical behavior? (6) -✓✓ 1. Positive work
environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4. Labeling
and modeling, ethical behavior. 5. Establishing ethics. 6 open door policy.
• What are six major trends, influencing work environment? -✓✓ 1. Increase
competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
,4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
• Definition of culture -✓✓ a system of shared beliefs and values guiding behavior
• Shapers of organizational culture -✓✓ Top management values shape,
organizational culture, and strategy
• What Business and industry knowledge for HR professionals is needed? -✓✓ 1.
Strategic planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
• Define HR generalist -✓✓ Provide guidance, support management, and service
as a source of help and information on human resource matters.
• Define HR specialist -✓✓ Responsible for specific human resource management
functions within the organization.
• purpose of SWOT analysis -✓✓ Assess the firms, internal abilities and
vulnerabilities to the external environment
, • Expectation of HR department regarding change -✓✓ Become agents for
change, facilitate organizational change, maintain organizational flexibility, and
adaptability
• What is the difference between tactical work and strategic work? -✓✓ Tactical
work is daily tasks and strategic work focuses on future improvements and
innovations
• What is an internal factor referring to firms equipment and knowledge? -✓✓
Technology
• What two categories are ethical theories divided into? -✓✓ Consequentialist
and deontological
• What is the focus of Deontological theory? -✓✓ Uses rules to distinguish right
from wrong. Requires disregarding the possible consequences of our actions
when determining what is right and what is wrong.
• What is the focus of consequentialist theory? -✓✓ judges whether or not
something is right by what its consequences are
• First step in HR change initiative? -✓✓ Securing top management support
• Explain the concept of employee engagement? -✓✓ Refers to the emotional
commitment and employee has to the organization and its goals.
(2026/2027) | Newly Updated with Detailed
Rationales | A+ Verified
• What is the role of HR planning in organizations? -✓✓ HR planning helps
organizations understand future employee needs.
• What are the different types of employee compensations? -✓✓ Direct (salary,
hourly rate and bonuses) and Indirect (services, benefits, and training)
• What are the four implicit HR objectives? -✓✓ 1. Improve productivity
2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical behavior
• What is HR's contribution to productivity? -✓✓ HR managers contribute to
productivity through work, organization and design
• Define Moral Philosophy -✓✓ principles, rules, and values people use in
deciding what is right or wrong
• How to create culture of ethical behavior? (6) -✓✓ 1. Positive work
environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4. Labeling
and modeling, ethical behavior. 5. Establishing ethics. 6 open door policy.
• What are six major trends, influencing work environment? -✓✓ 1. Increase
competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
,4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
• Definition of culture -✓✓ a system of shared beliefs and values guiding behavior
• Shapers of organizational culture -✓✓ Top management values shape,
organizational culture, and strategy
• What Business and industry knowledge for HR professionals is needed? -✓✓ 1.
Strategic planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
• Define HR generalist -✓✓ Provide guidance, support management, and service
as a source of help and information on human resource matters.
• Define HR specialist -✓✓ Responsible for specific human resource management
functions within the organization.
• purpose of SWOT analysis -✓✓ Assess the firms, internal abilities and
vulnerabilities to the external environment
, • Expectation of HR department regarding change -✓✓ Become agents for
change, facilitate organizational change, maintain organizational flexibility, and
adaptability
• What is the difference between tactical work and strategic work? -✓✓ Tactical
work is daily tasks and strategic work focuses on future improvements and
innovations
• What is an internal factor referring to firms equipment and knowledge? -✓✓
Technology
• What two categories are ethical theories divided into? -✓✓ Consequentialist
and deontological
• What is the focus of Deontological theory? -✓✓ Uses rules to distinguish right
from wrong. Requires disregarding the possible consequences of our actions
when determining what is right and what is wrong.
• What is the focus of consequentialist theory? -✓✓ judges whether or not
something is right by what its consequences are
• First step in HR change initiative? -✓✓ Securing top management support
• Explain the concept of employee engagement? -✓✓ Refers to the emotional
commitment and employee has to the organization and its goals.
