WGU C484 Exam Questions and Answers with Verified Solutions |
Latest 2026 Update
Q: What defines a set of expected behavior patterns attributed to a person
occupying a given position in a social unit?
Answer:
Group role
Management has noticed that the quality improvement work group is struggling
because members seem to be working in different directions.
Q: Which suggested action can the company take to increase group
cohesiveness?
Answer:
Physically isolate the group
Q: What is an advantage of a group that is not very cohesive?
Answer:
When performance norms are low, productivity may be higher than in a cohesive
group.
Q: Which term describes the tendency for individuals to expend less effort when
working collectively than when working individually?
Answer:
Social loafing
A company is changing their work organization from employees working
individually to the use of teams.
Q: Which reward system could be used to foster long-term team effectiveness?
Answer:
Reward system that rewards both individual and group activity
What is the optimal method for maximizing team member participation in a global
meeting? -
Video conferencing technology
A company is changing their work organization from employees working
individually to the use of teams.
, Q: Which reward system could be used to foster long-term team effectiveness?
Answer:
Reward system that rewards both individual and group activity
Q: How can an organization transmit its culture to its employees?
Answer:
By using material symbols and specific language
A company has restructured around teams but performance has not met
expectations.
Q: What should be the main evaluation criterion in an appropriate performance
evaluation for supporting and improving the performance of teams?
Answer:
Team results being tied to important goals
An employee enjoys having a large span of responsibility and is motivated to do
well because of personal feelings.
Q: Which kind of reward is this?
Answer:
Intrinsic reward
Manager A supervises 10 district units with 100 employees and receives $100,000
in compensation. Manager B supervises 5 district units with 50 employees and also
receives
Q: $100,000 in compensation. Manager A is upset by this relationship and is
looking for a new job. Which theory explains A's motivation to look for a new
job?
Answer:
Equity theory
Q: Which type of group is defined by the organization's structure?
Answer:
Formal group
Q: What is an advantage of a cohesive group?
Latest 2026 Update
Q: What defines a set of expected behavior patterns attributed to a person
occupying a given position in a social unit?
Answer:
Group role
Management has noticed that the quality improvement work group is struggling
because members seem to be working in different directions.
Q: Which suggested action can the company take to increase group
cohesiveness?
Answer:
Physically isolate the group
Q: What is an advantage of a group that is not very cohesive?
Answer:
When performance norms are low, productivity may be higher than in a cohesive
group.
Q: Which term describes the tendency for individuals to expend less effort when
working collectively than when working individually?
Answer:
Social loafing
A company is changing their work organization from employees working
individually to the use of teams.
Q: Which reward system could be used to foster long-term team effectiveness?
Answer:
Reward system that rewards both individual and group activity
What is the optimal method for maximizing team member participation in a global
meeting? -
Video conferencing technology
A company is changing their work organization from employees working
individually to the use of teams.
, Q: Which reward system could be used to foster long-term team effectiveness?
Answer:
Reward system that rewards both individual and group activity
Q: How can an organization transmit its culture to its employees?
Answer:
By using material symbols and specific language
A company has restructured around teams but performance has not met
expectations.
Q: What should be the main evaluation criterion in an appropriate performance
evaluation for supporting and improving the performance of teams?
Answer:
Team results being tied to important goals
An employee enjoys having a large span of responsibility and is motivated to do
well because of personal feelings.
Q: Which kind of reward is this?
Answer:
Intrinsic reward
Manager A supervises 10 district units with 100 employees and receives $100,000
in compensation. Manager B supervises 5 district units with 50 employees and also
receives
Q: $100,000 in compensation. Manager A is upset by this relationship and is
looking for a new job. Which theory explains A's motivation to look for a new
job?
Answer:
Equity theory
Q: Which type of group is defined by the organization's structure?
Answer:
Formal group
Q: What is an advantage of a cohesive group?
