WGU C484 - Chapters 9, 10, 12, 16 Quizzes: Exam Questions and
Answers with Verified Solutions | Latest 2026 Update
Q: Which of the following is true regarding formal groups?
They are natural formations that arise in response to the need for social contact.
They lack clearly defined structures and roles for their members.
They have negligible impact on employee performance and behavior.
A group of people who come together to protest against a new law make up a
formal group.
They are marked by stipulated behaviors in pursuit of organizational goals.
Answer:
They are marked by stipulated behaviors in pursuit of organizational goals.
When the group energy is focused on the task at hand and the group is fully
functional, it is said to be in the stage of .
storming
norming
inertia
forming
Q: performing
Answer:
performing
Michael is devout and very active in his church. He is also a very dedicated
employee. His manager offers him a promotion but the new role will require him to
work Sundays. Michael would like the promotion, but realizes that it would force
him to miss some church activities. In this situation, Michael is most likely to
experience .
role conflict
social loafing
groupthink
role fuzziness
Q: groupshift
, Answer:
role conflict
Q: Which of the following is true with regard to deviant workplace behavior?
0 0 It is involuntary in nature.
Widespread deviant workplace behavior depends on the accepted norms of the
group.
It has a negligible adverse impact on organization as it is accepted by some
employees.
Research on deviance at the workplace has shown that employees operating
individually engage in more deviant behaviors than those who function as a part of
groups.
Leaving work early is an example of a property-related deviant workplace
behavior. -
Widespread deviant workplace behavior depends on the accepted norms of the
group.
Q: Which of the following statements is true regarding the effect of size of the
group has on the performance of the group?
The size of the group does not affect the group's overall behavior.
Evidence indicates that larger groups are faster at completing tasks than smaller
ones.
As compared to smaller groups, larger groups are better in problem solving.
If the goal of the group is fact-finding then smaller groups are more effective than
larger groups.
Evidence indicates that individuals perform better in larger groups than in smaller
ones. -
As compared to smaller groups, larger groups are better in problem solving.
Q: Which of the following is an effective means of countering social loafing?
increasing the rewards the group is given if it succeeds
increasing the amount by which the group's progress is monitored
ensuring that individual contributions to the group's outcome are identified
increasing the size of the group
increasing the group's workload
Answers with Verified Solutions | Latest 2026 Update
Q: Which of the following is true regarding formal groups?
They are natural formations that arise in response to the need for social contact.
They lack clearly defined structures and roles for their members.
They have negligible impact on employee performance and behavior.
A group of people who come together to protest against a new law make up a
formal group.
They are marked by stipulated behaviors in pursuit of organizational goals.
Answer:
They are marked by stipulated behaviors in pursuit of organizational goals.
When the group energy is focused on the task at hand and the group is fully
functional, it is said to be in the stage of .
storming
norming
inertia
forming
Q: performing
Answer:
performing
Michael is devout and very active in his church. He is also a very dedicated
employee. His manager offers him a promotion but the new role will require him to
work Sundays. Michael would like the promotion, but realizes that it would force
him to miss some church activities. In this situation, Michael is most likely to
experience .
role conflict
social loafing
groupthink
role fuzziness
Q: groupshift
, Answer:
role conflict
Q: Which of the following is true with regard to deviant workplace behavior?
0 0 It is involuntary in nature.
Widespread deviant workplace behavior depends on the accepted norms of the
group.
It has a negligible adverse impact on organization as it is accepted by some
employees.
Research on deviance at the workplace has shown that employees operating
individually engage in more deviant behaviors than those who function as a part of
groups.
Leaving work early is an example of a property-related deviant workplace
behavior. -
Widespread deviant workplace behavior depends on the accepted norms of the
group.
Q: Which of the following statements is true regarding the effect of size of the
group has on the performance of the group?
The size of the group does not affect the group's overall behavior.
Evidence indicates that larger groups are faster at completing tasks than smaller
ones.
As compared to smaller groups, larger groups are better in problem solving.
If the goal of the group is fact-finding then smaller groups are more effective than
larger groups.
Evidence indicates that individuals perform better in larger groups than in smaller
ones. -
As compared to smaller groups, larger groups are better in problem solving.
Q: Which of the following is an effective means of countering social loafing?
increasing the rewards the group is given if it succeeds
increasing the amount by which the group's progress is monitored
ensuring that individual contributions to the group's outcome are identified
increasing the size of the group
increasing the group's workload
