WGU C715 Organizational Behavior Assessment: Exam Questions
and Answers with Verified Solutions | Latest 2026 Update
Q: Employee B was upset by Employee A's behavior at the department's
planning meeting. Which factors will influence Employee B's perception in
this situation?
Stimulation, task and skills
Heredity, environment and perceiver Problem, criteria, and alternatives
Situation, target, and perceiver
Answer:
Situation, target, and perceiver
Q: Employees A and B work together on the same project team. When the team
faces a complex problem, the team leader usually asks B to generate
alternative solutions for the team to consider. Experience has shown that B is
more likely to take initiative, to set ambitious goals, and to feel that the team
can effectively influence its environment. Employee A tends to do well on
jobs that are routine, is plagued with self doubt, and feels that the team is
largely powerless over its environment. Which statement is correct?
Employee A exhibits positive core self evaluation, and employee B exhorts
negative core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits
positive core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits
negative core self evaluation.
Employee A exhibits positive core self evaluation and employee B exhibits
positive core -
Employee A exhibits negative core self evaluation, and employee B exhibits
positive core self evaluation.
Q: An employee enjoys having a large span of responsibility and is motivated to
do well because of personal feelings. Which reward us this?
Extrinsic reward
Intrinsic reward Affiliation reward
Compensatory reward
,Answer:
Intrinsic reward
Q: A person is broadminded, courageous, and forgiving. Which type of values
are these?
Determinate values Instrumental values Terminal values
Transitory values
Answer:
Instrumental values
Manager A supervises 10 district units with 100 employees and receives $100,000
in compensation. Manager B supervises 5 district units with 50 employees and also
receives
Q: $100,000 in compensation. Manager A is upset by the relationship and is
looking for a new job. Which theory explains A's motivation to look for a new
job?
Perception theory Equity theory Inequity theory
Perceptual fairness theory
Answer:
Equity theory
A manager challenged an employee to produce an average of 24 assemblies each
day for a week. This production goal was higher than the employee had ever
achieved during any week. The manager gave the employee a tally sheet to mark
after each assembly was completed.
Q: Considering the goal-setting theory of motivation, the manager was counting
on which factors to influence the employee to achieve the production goal?
Specificity and feedback Feedback and reflection Challenge and power
Challenge and direction
Answer:
Specificity and feedback
Q: What defines a set of expected behavior patterns attributed to a person
occupying a given position in a social unit?
Group status Group Norm Group conformity
Group role
, Answer:
Group role
Q: What type of group is defined by the organization's structure?
Informal group Unified group Designated group
Formal group
Answer:
Formal Group
Q: Management has noticed that the quality improvement work group is
struggling because member's seem to be working in different directions.
Which suggested action can the company take to increase group
cohesiveness?
Physically isolate the group Make the group larger
Decrease the difficulty of becoming a group member
Establish more rigid roles for group members
Answer:
Physically isolate the group
Q: To resolve a conflict between the department staff and the janitorial staff, the
department head informs the department staff of a new policy prohibiting the
eating of food at the desk. Which type of conflict resolution technique does
this represents?
Altering the human variable
Authoritative command Problem solving
Altering the structural variables
Answer:
Authoritative command
Q: What is an advantage of a group that is not very cohesive?
Answer:
When performance norms are low, productivity will be higher than in a cohesive
group.
Q: Which term describes the tendency for individuals to expend less effort when
working collectively than when working individually?
and Answers with Verified Solutions | Latest 2026 Update
Q: Employee B was upset by Employee A's behavior at the department's
planning meeting. Which factors will influence Employee B's perception in
this situation?
Stimulation, task and skills
Heredity, environment and perceiver Problem, criteria, and alternatives
Situation, target, and perceiver
Answer:
Situation, target, and perceiver
Q: Employees A and B work together on the same project team. When the team
faces a complex problem, the team leader usually asks B to generate
alternative solutions for the team to consider. Experience has shown that B is
more likely to take initiative, to set ambitious goals, and to feel that the team
can effectively influence its environment. Employee A tends to do well on
jobs that are routine, is plagued with self doubt, and feels that the team is
largely powerless over its environment. Which statement is correct?
Employee A exhibits positive core self evaluation, and employee B exhorts
negative core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits
positive core self evaluation.
Employee A exhibits negative core self evaluation, and employee B exhibits
negative core self evaluation.
Employee A exhibits positive core self evaluation and employee B exhibits
positive core -
Employee A exhibits negative core self evaluation, and employee B exhibits
positive core self evaluation.
Q: An employee enjoys having a large span of responsibility and is motivated to
do well because of personal feelings. Which reward us this?
Extrinsic reward
Intrinsic reward Affiliation reward
Compensatory reward
,Answer:
Intrinsic reward
Q: A person is broadminded, courageous, and forgiving. Which type of values
are these?
Determinate values Instrumental values Terminal values
Transitory values
Answer:
Instrumental values
Manager A supervises 10 district units with 100 employees and receives $100,000
in compensation. Manager B supervises 5 district units with 50 employees and also
receives
Q: $100,000 in compensation. Manager A is upset by the relationship and is
looking for a new job. Which theory explains A's motivation to look for a new
job?
Perception theory Equity theory Inequity theory
Perceptual fairness theory
Answer:
Equity theory
A manager challenged an employee to produce an average of 24 assemblies each
day for a week. This production goal was higher than the employee had ever
achieved during any week. The manager gave the employee a tally sheet to mark
after each assembly was completed.
Q: Considering the goal-setting theory of motivation, the manager was counting
on which factors to influence the employee to achieve the production goal?
Specificity and feedback Feedback and reflection Challenge and power
Challenge and direction
Answer:
Specificity and feedback
Q: What defines a set of expected behavior patterns attributed to a person
occupying a given position in a social unit?
Group status Group Norm Group conformity
Group role
, Answer:
Group role
Q: What type of group is defined by the organization's structure?
Informal group Unified group Designated group
Formal group
Answer:
Formal Group
Q: Management has noticed that the quality improvement work group is
struggling because member's seem to be working in different directions.
Which suggested action can the company take to increase group
cohesiveness?
Physically isolate the group Make the group larger
Decrease the difficulty of becoming a group member
Establish more rigid roles for group members
Answer:
Physically isolate the group
Q: To resolve a conflict between the department staff and the janitorial staff, the
department head informs the department staff of a new policy prohibiting the
eating of food at the desk. Which type of conflict resolution technique does
this represents?
Altering the human variable
Authoritative command Problem solving
Altering the structural variables
Answer:
Authoritative command
Q: What is an advantage of a group that is not very cohesive?
Answer:
When performance norms are low, productivity will be higher than in a cohesive
group.
Q: Which term describes the tendency for individuals to expend less effort when
working collectively than when working individually?
