USPS SSA Window Exam Review Questions Fully
Solved
What is GIST - Answer Greet. Inquire, Suggest, Thank
What is the postal service mission? - Answer Provide trusted, affordable universal service
Why does the Postal service go by the 24 hr clock? - Answer To keep process on task to ensure collection
and delivery is on time
What is the minimum size of a letter - Answer 3 1/2 x 5
What do you get with Priority Mail Express? - Answer $100 insurance, 1-2 day delivery Guarantee,
Tracking
What do you get with USPS Tracking? - Answer Day and time of delivery
What are the color of the money orders? - Answer Green (domestic) Pink (international)
Why would someone need to insure a package? - Answer Against lost, stolen, or damaged item
How long are money orders good for? - Answer FOREVER
What are the 3 P's? - Answer Personal, Professional, Postal
How many keys do you get when you rent a PO Box? - Answer 2
PO Boxes can be rented for how many months at a time - Answer 3 months (auto pay) 6 months, 12
months
, What is Balloon Pricing? - Answer Very light and very large
What are the characteristics for Dimensional Weight Pricing - Answer Priority, Zone 5-8 and is more than
a Cubic foot
What is a IRC (International Reply Coupon)? - Answer a prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
What would certified mail be used for? - Answer Important documents such as taxes, court documents.
What is restricted delivery? - Answer when you needed a specific person to sign for item
When do you need to fill out a 8105A? - Answer for money orders purchases in $3000 or more and
cashing of $10, 000 in a single day
When would you fill out a 8105B - Answer when a suspicious transaction has taken place
What kind of payment can the Post office take? - Answer Cash, credit/debit cards, money orders,
travelers checks, checks (personal and business)
What can you not purchase with a credit card? - Answer Money orders, payment to DOS for passports
employee debt, trust funds, etc
What is the Max per Domestic money order? - Answer $1000
What it the Max per International money order? - Answer Up to $700
What are some trigger words? - Answer you need to.. its not my problem, I cant/wont
What are some calming words? - Answer I'm sorry... that sounds so frustrating, let me help
Solved
What is GIST - Answer Greet. Inquire, Suggest, Thank
What is the postal service mission? - Answer Provide trusted, affordable universal service
Why does the Postal service go by the 24 hr clock? - Answer To keep process on task to ensure collection
and delivery is on time
What is the minimum size of a letter - Answer 3 1/2 x 5
What do you get with Priority Mail Express? - Answer $100 insurance, 1-2 day delivery Guarantee,
Tracking
What do you get with USPS Tracking? - Answer Day and time of delivery
What are the color of the money orders? - Answer Green (domestic) Pink (international)
Why would someone need to insure a package? - Answer Against lost, stolen, or damaged item
How long are money orders good for? - Answer FOREVER
What are the 3 P's? - Answer Personal, Professional, Postal
How many keys do you get when you rent a PO Box? - Answer 2
PO Boxes can be rented for how many months at a time - Answer 3 months (auto pay) 6 months, 12
months
, What is Balloon Pricing? - Answer Very light and very large
What are the characteristics for Dimensional Weight Pricing - Answer Priority, Zone 5-8 and is more than
a Cubic foot
What is a IRC (International Reply Coupon)? - Answer a prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
What would certified mail be used for? - Answer Important documents such as taxes, court documents.
What is restricted delivery? - Answer when you needed a specific person to sign for item
When do you need to fill out a 8105A? - Answer for money orders purchases in $3000 or more and
cashing of $10, 000 in a single day
When would you fill out a 8105B - Answer when a suspicious transaction has taken place
What kind of payment can the Post office take? - Answer Cash, credit/debit cards, money orders,
travelers checks, checks (personal and business)
What can you not purchase with a credit card? - Answer Money orders, payment to DOS for passports
employee debt, trust funds, etc
What is the Max per Domestic money order? - Answer $1000
What it the Max per International money order? - Answer Up to $700
What are some trigger words? - Answer you need to.. its not my problem, I cant/wont
What are some calming words? - Answer I'm sorry... that sounds so frustrating, let me help
