Compliance Questions and Answers
A phlebotomy technician is preparing to perform a venipuncture for a patient who has
pneumonia. Besides gloves, which of the following pieces of personal protective
equipment should the technician wear?
A) Gown
B) N95 Respirator
C) Face Mask
D) Goggles – answer C) Face Mask
While collecting a blood specimen, a phlebotomy technician notices the glass collection
tube is cracked. Which of the following actions should the technician take?
A) Wrap the tube in a pair of of gloves and place it in a trash can
B) Discard the tube in a biohazard bag
C) Label the tube and send it to the laboratory
D) Dispose of the tube in a sharps container – answer D) Dispose of the tube in a
sharps container
A phlebotomy technician is performing a glucometer reading for a young adult patient.
The patients parent is in the room and asks about the patients glucose glucose levels.
Which of the following actions should the technician take?
A) Write down the results for the parent and the patient
B) Ask the parent to leave the room and tell the patient
C) Show the patient and parent the results in the patients electronic health record (EHR)
D) Ask the patient for permission to disclose the results with the parent present -
answerD) Ask the patient for permission to disclose the results with the parent present
A phlebotomy technician is preparing to perform the third set of blood draws for a
glucose tolerance test (GTT). The patients starts to cry and refuses to extend her arm
for the draw. Which of the following statements should the technician make?
A) " I will get in trouble if I don't perform the draw."
B) " I promise the draw won't hurt."
C) " May I come back in an hour to perform the draw."
D) " May I please perform the draw." - answerD) " May I please perform the draw."
A phlebotomy technician is preparing to complete the glucose monitor quality control
record. Which of the following information should the technician record in the quality
control record?
, A) Daily patient test results
B) Physicians NPI number
C) Date of battery change
D) Time that values were recorded - answerC) Date of battery change
A phlebotomy technician observed a glucometer reading of 250 mg/dL. A second test is
performed and returns a reading within the expected reference range. Which of the
following circumstances could have caused the first result to be inaccurate?
A) Too much blood
B) The first drop of blood was used
C) Too little blood was used
D) The test strips were left open - answerA) Too much blood
Which of the following solutions should a phlebotomy technician use to clean a cerebral
spinal specimen spill?
A) Chlorine Bleach
B) Hydrogen Peroxide
C) Povidone-Iodine
D) Isopropyl Alcohol - answerA) Chlorine Bleach
A phlebotomy technician experienced a needle stick injury while performing a
venipuncture. Which of the following information should the technician include in the
online sharps injury log?
A) The injured technicians name
B) The recommended follow-up treatment
C) The department where the injury occurred
D) The patients name - answerC) The department where the injury occurred
When testing a patient for streptococcal pharyngitis, a phlebotomy technician should
implement which of the following types of transmission-based precautions?
A) Contact
B) Standard
C) Airborne
D) Droplet - answerD) Droplet
Which of the following actions should the phlebotomy technician take when performing
a blood culture collection?
A) Use 70% isopropyl alcohol to cleanse the site
B) Clean the site for no more than 10 seconds
C) Palpate the vein after cleaning the site