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What is Transformational Leadership? - ANSWER-Transformational
leaders focus on change and practice things like providing employees
with a voice in order to participate in the change.
What is a transactional leader? - ANSWER-Transactional leaders focus
primarily on tasks like the budget, staffing, and day-to-day operations.
What are the key factors to employee satisfaction? - ANSWER-*
Having friends at work
* Someone care about the employee as a person
* Working for an organization whose values are compatible with yours
* Being given assignments based on your strengths
,What is Shared Governance? - ANSWER-a system for providing
employees with opportunities for input through an organized
democratic process where each unit is represented
When should an employee be disciplined for lateness? - ANSWER-
Following the organizational policy the employee should be notified of
any infraction as soon as possible after the event.
What is the main responsibility of management? - ANSWER-to
supervise employees, assure patient safety, monitor the budget, and
ensure that the policies and procedures of the organization are
adhered to.
What should the nurse manager's responsibility be in terms of doing
direct care? - ANSWER-The nurse manager's number one
responsibility is to run the unit. In a crisis situation the nurse manager
should help out but it should not become a routine.
What is the best way to implement a policy change such as a dress
code. - ANSWER-The best way to implement any policy change is to
have the users involved in the decision to some extent. Involving
known complainers in the design process is a good way to identify the
potential opposition to a new policy
What are 5 Ways people react to change in Rogers Stages of
Innovation Model? - ANSWER-* Innovators (2.5%) - Risk takers who
are not afraid to fail & are implementers of the change
* Early Adopters (13.5%) - Less cautious about change and adopt early.
They are often highly opinionated and can influence others to change
, * Early Majority (34%) - Adopt to change after they have some time to
see the early adopter’s success
* Late Majority (34%) - Skeptics, they need to see a lot of evidence
before adopting the change
* Laggards (16%) - Stick to tried and true methods. They may never
accept the change.
What is Positive Deviance Approach to Change? - ANSWER-Involves
leadership looking for change from the group, rather than leading the
group. Real change begins from the inside.
What are the stages of Rogers Diffusion of Innovation Theory? -
ANSWER-1. Agenda-Setting a perceived need for innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is modified to fit the
organizations needs
4. Clarifying - the relationship between the organization and the
innovation is better defined
5. Routinizing - innovation becomes part of the organization's
activities and no longer labeled as an innovation
Describe Circle of Influence. - ANSWER-Covey (1990) suggested our
lives are covered by two circles: a larger circle of everything you could
possibly be concerned about, and a smaller inner circle of things you
can influence. He suggested that when we focus on things and people,
we can influence our circle of influence gets larger. Focusing on your
circle of concern can lead to frustration, as these are things you
cannot influence. Focusing on your circle of concern can also reduce