WGU D075 OA 100 2026 COMPLETE
OBJECTIVE ASSESSMENT PREPARATION AND
PRACTICE READINESS NOTES
◉ Which function of a customer relationship management system
helps a company identify opportunities to increase its business?
Answer: Strategy
◉ A company makes personal computers and sells them directly to
the public. At present, all business processes are completed
manually by employees, lengthening the time from customer order
to shipment.
Which business process would deliver the most immediate customer
satisfaction and reduced costs if automated?
Answer: Transaction processing
◉ Which function or feature has allowed mobile phones to replace
PCs for many small-business functions?
Answer: Mobile apps
◉ Jack meets with the university dean to discuss his 18-year-old
son's progress. Jack's son is a freshman at the university. Jack wants
to know if his son is performing well in his classes. The dean has
,access to the computer systems containing the academic records for
Jack's son but is also aware of constraints set by the Family
Educational Rights and Privacy Act (FERPA).
What should the dean do?
Answer: Share the records only after receiving authorization from
Jack's son.
◉ Which advantage does a business gain by using cloud web hosting
(CWH) rather than local hosting?
Answer: Cost savings
◉ Businesses are expected to comply with ethical business practices
in every department.
What is an example of an information technology (IT) business
practice that promotes ethical behavior?
Answer: Auditing to remove unlicensed software
◉ Which technology necessitated the development and
implementation of Internet Protocol version 6 (IPv6)?
Answer: The Internet of Things (IoT)
◉ Which core business department is primarily responsible for
business intelligence?
Answer: Research and development
, ◉ There are six major components of an IT infrastructure. These six
components work in concert with each other to provide the
connectivity and collaboration necessary for businesses to utilize IT
to its best advantage, yet each component cannot stand alone. They
are distinctly intertwined with each other and work in concert to
provide IT functionality to businesses.
Answer: Hardware
Software
Networks
Data
People
Processes
◉ microprocessor chip, called a
which is the "brains"
Answer: central processing unit (CPU)—
◉ is a set of computer instructions that tell the computer how to
work and actually perform computer tasks.
Answer: Software
OBJECTIVE ASSESSMENT PREPARATION AND
PRACTICE READINESS NOTES
◉ Which function of a customer relationship management system
helps a company identify opportunities to increase its business?
Answer: Strategy
◉ A company makes personal computers and sells them directly to
the public. At present, all business processes are completed
manually by employees, lengthening the time from customer order
to shipment.
Which business process would deliver the most immediate customer
satisfaction and reduced costs if automated?
Answer: Transaction processing
◉ Which function or feature has allowed mobile phones to replace
PCs for many small-business functions?
Answer: Mobile apps
◉ Jack meets with the university dean to discuss his 18-year-old
son's progress. Jack's son is a freshman at the university. Jack wants
to know if his son is performing well in his classes. The dean has
,access to the computer systems containing the academic records for
Jack's son but is also aware of constraints set by the Family
Educational Rights and Privacy Act (FERPA).
What should the dean do?
Answer: Share the records only after receiving authorization from
Jack's son.
◉ Which advantage does a business gain by using cloud web hosting
(CWH) rather than local hosting?
Answer: Cost savings
◉ Businesses are expected to comply with ethical business practices
in every department.
What is an example of an information technology (IT) business
practice that promotes ethical behavior?
Answer: Auditing to remove unlicensed software
◉ Which technology necessitated the development and
implementation of Internet Protocol version 6 (IPv6)?
Answer: The Internet of Things (IoT)
◉ Which core business department is primarily responsible for
business intelligence?
Answer: Research and development
, ◉ There are six major components of an IT infrastructure. These six
components work in concert with each other to provide the
connectivity and collaboration necessary for businesses to utilize IT
to its best advantage, yet each component cannot stand alone. They
are distinctly intertwined with each other and work in concert to
provide IT functionality to businesses.
Answer: Hardware
Software
Networks
Data
People
Processes
◉ microprocessor chip, called a
which is the "brains"
Answer: central processing unit (CPU)—
◉ is a set of computer instructions that tell the computer how to
work and actually perform computer tasks.
Answer: Software
