ISOM 351 EXAMPREP TESTED QUESTIONS
WITH DETAILED SOLUTIONS ALREADY
PASSED
●● 2. Which of the following events from the twentieth century defines
the history of operations and supply chain management?
A. Alfred Sloan's introduction of strategic planning for achieving
product proliferation and variety.
B. The Toyota Production System for removing wasteful activities from
an organization.
C. The invention of the assembly line for the Model T car by Henry
Ford.
D. All of the above.
Answer: D. All of the above.
●● 3. The three mainline functions of any business are
A. operations, marketing, and management.
B. operations, marketing, and information technology.
C. operations, marketing, and finance.
D. operations, accounting, and management.
Answer: C. operations, marketing, and finance.
, ●● 4. Regardless of how departments and functions are individually
managed, they are always linked together through
A. information systems.
B. executive oversight.
C. procedures.
D. processes.
Answer: D. processes.
●● 5. What do all processes have?
A. inputs and outputs
B. workers and managers
C. purchased materials and services
D. equipment and facilities
Answer: A. inputs and outputs
●● 6. Which of the following are characteristics of service provider
operations?
A. Tangible output
B. Perishable outputs
WITH DETAILED SOLUTIONS ALREADY
PASSED
●● 2. Which of the following events from the twentieth century defines
the history of operations and supply chain management?
A. Alfred Sloan's introduction of strategic planning for achieving
product proliferation and variety.
B. The Toyota Production System for removing wasteful activities from
an organization.
C. The invention of the assembly line for the Model T car by Henry
Ford.
D. All of the above.
Answer: D. All of the above.
●● 3. The three mainline functions of any business are
A. operations, marketing, and management.
B. operations, marketing, and information technology.
C. operations, marketing, and finance.
D. operations, accounting, and management.
Answer: C. operations, marketing, and finance.
, ●● 4. Regardless of how departments and functions are individually
managed, they are always linked together through
A. information systems.
B. executive oversight.
C. procedures.
D. processes.
Answer: D. processes.
●● 5. What do all processes have?
A. inputs and outputs
B. workers and managers
C. purchased materials and services
D. equipment and facilities
Answer: A. inputs and outputs
●● 6. Which of the following are characteristics of service provider
operations?
A. Tangible output
B. Perishable outputs
