Instructor’s Manual
Organizational Change
Sixth edition
Barbara Senior
Stephen Swailes
Colin Carnall
For further instructor material
please visit:
go.pearson.com/uk/he/resources
ISBN: 978-1-292-24344-3
Pearson Education Limited 2020
Lecturers adopting the main text are permitted to download and photocopy the manual as
required.
,PEARSON EDUCATION LIMITED
KAO Two
KAO Park
Harlow CM17 9SR
United Kingdom
Tel: +44 (0)1279 623623
Web: www.pearson.com/uk
-------------------------------------------
First published 2006
This edition published 2020
© Pearson Education Limited 2020
The rights of Barbara Senior, Stephen Swailes and Colin Carnall to be identified as authors of this
work have been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.
Pearson Education is not responsible for the content of third-party internet sites.
ISBN: 978-1-292-24344-3
All rights reserved. Permission is hereby given for the material in this publication to be reproduced
for OHP transparencies and student handouts, without express permission of the Publishers, for
educational purposes only. In all other cases, no part of this publication may be reproduced, stored
in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise without either the prior written permission of the Publishers
or a licence permitting restricted copying in the United Kingdom issued by the Copyright Licensing
Agency Ltd., Barnard’s Inn, 86 Fetter Lane, London EC4A 1EN. This book may not be lent, resold,
hired out or otherwise disposed of by way of trade in any form of binding or cover other than that in
which it is published, without the prior consent of the Publishers.
All trademarks used herein are the property of their respective owners. The use of any trademark in
this text does not vest in the author or publisher any trademark ownership rights in such trademarks
nor does the use of such trademarks imply any affiliation with or endorsement of this book by such
owners.
Contains public sector information licensed under the Open Government Licence (OGL) v3.0.
http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/.
The Financial Times. With a worldwide network of highly respected journalists, The Financial
Times provides global business news, insightful opinion and expert analysis of business, finance
and politics. With over 500 journalists reporting from 50 countries worldwide, our in-depth
coverage of international news is objectively reported and analysed from an independent, global
perspective. To find out more, visit www.ft.com/pearsonoffer.
2
© Pearson Education Limited 2020
,PLAN OF THE BOOK
Part One – THE CONTEXT AND MEANING OF CHANGE
Chapter 1 Chapter 2
Organizations and their changing environments The nature of organizational change
Part Two – CHANGING ORGANIZATIONS
Chapter 3 Chapter 4 Chapter 5 Chapter 6
Organizational design, Culture and change Power, politics and Leadership styles and
structure and change change leading change
Part Three – STRATEGIES FOR MANAGING CHANGE
Chapter 7 Chapter 8 Chapter 9
Hard systems models of Soft systems models for Future directions and
change change challenges
3
© Pearson Education Limited 2020
, Contents
PLAN OF THE BOOK 3
CONTENTS 4
INTRODUCTION 9
PLANNING YOUR APPROACH 10
STUDENTS 10
STUDY MODE 10
CHAPTER FEATURES 11
IN-CHAPTER ACTIVITIES 11
END OF CHAPTER DISCUSSION QUESTIONS AND ASSIGNMENTS 11
THE END OF CHAPTER CASE EXAMPLES 11
CHAPTER 1 13
ORGANIZATIONS AND THEIR CHANGING ENVIRONMENTS 13
SYNOPSIS OF THE CHAPTER 13
AREAS OF DISCUSSION 13
A view of organizations 13
A historical context for change 13
An uncertain future 13
Organizations today – environmental triggers of change 14
Organizational responses to change 14
POSSIBLE SESSION STRUCTURE 15
DISCUSSION QUESTIONS AND ASSIGNMENTS 15
Question 1 15
Question 2 16
Question 3 16
Question 4 16
CASE EXAMPLE NOTES 17
Case example: Not so mobile: will Nokia now get the message of
changing consumer tastes, new technology and stronger rivals? 17
CHAPTER 2 19
THE NATURE OF ORGANIZATIONAL CHANGE 19
SYNOPSIS OF THE CHAPTER 19
AREAS OF DISCUSSION 19
4
© Pearson Education Limited 2020
Organizational Change
Sixth edition
Barbara Senior
Stephen Swailes
Colin Carnall
For further instructor material
please visit:
go.pearson.com/uk/he/resources
ISBN: 978-1-292-24344-3
Pearson Education Limited 2020
Lecturers adopting the main text are permitted to download and photocopy the manual as
required.
,PEARSON EDUCATION LIMITED
KAO Two
KAO Park
Harlow CM17 9SR
United Kingdom
Tel: +44 (0)1279 623623
Web: www.pearson.com/uk
-------------------------------------------
First published 2006
This edition published 2020
© Pearson Education Limited 2020
The rights of Barbara Senior, Stephen Swailes and Colin Carnall to be identified as authors of this
work have been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.
Pearson Education is not responsible for the content of third-party internet sites.
ISBN: 978-1-292-24344-3
All rights reserved. Permission is hereby given for the material in this publication to be reproduced
for OHP transparencies and student handouts, without express permission of the Publishers, for
educational purposes only. In all other cases, no part of this publication may be reproduced, stored
in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise without either the prior written permission of the Publishers
or a licence permitting restricted copying in the United Kingdom issued by the Copyright Licensing
Agency Ltd., Barnard’s Inn, 86 Fetter Lane, London EC4A 1EN. This book may not be lent, resold,
hired out or otherwise disposed of by way of trade in any form of binding or cover other than that in
which it is published, without the prior consent of the Publishers.
All trademarks used herein are the property of their respective owners. The use of any trademark in
this text does not vest in the author or publisher any trademark ownership rights in such trademarks
nor does the use of such trademarks imply any affiliation with or endorsement of this book by such
owners.
Contains public sector information licensed under the Open Government Licence (OGL) v3.0.
http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/.
The Financial Times. With a worldwide network of highly respected journalists, The Financial
Times provides global business news, insightful opinion and expert analysis of business, finance
and politics. With over 500 journalists reporting from 50 countries worldwide, our in-depth
coverage of international news is objectively reported and analysed from an independent, global
perspective. To find out more, visit www.ft.com/pearsonoffer.
2
© Pearson Education Limited 2020
,PLAN OF THE BOOK
Part One – THE CONTEXT AND MEANING OF CHANGE
Chapter 1 Chapter 2
Organizations and their changing environments The nature of organizational change
Part Two – CHANGING ORGANIZATIONS
Chapter 3 Chapter 4 Chapter 5 Chapter 6
Organizational design, Culture and change Power, politics and Leadership styles and
structure and change change leading change
Part Three – STRATEGIES FOR MANAGING CHANGE
Chapter 7 Chapter 8 Chapter 9
Hard systems models of Soft systems models for Future directions and
change change challenges
3
© Pearson Education Limited 2020
, Contents
PLAN OF THE BOOK 3
CONTENTS 4
INTRODUCTION 9
PLANNING YOUR APPROACH 10
STUDENTS 10
STUDY MODE 10
CHAPTER FEATURES 11
IN-CHAPTER ACTIVITIES 11
END OF CHAPTER DISCUSSION QUESTIONS AND ASSIGNMENTS 11
THE END OF CHAPTER CASE EXAMPLES 11
CHAPTER 1 13
ORGANIZATIONS AND THEIR CHANGING ENVIRONMENTS 13
SYNOPSIS OF THE CHAPTER 13
AREAS OF DISCUSSION 13
A view of organizations 13
A historical context for change 13
An uncertain future 13
Organizations today – environmental triggers of change 14
Organizational responses to change 14
POSSIBLE SESSION STRUCTURE 15
DISCUSSION QUESTIONS AND ASSIGNMENTS 15
Question 1 15
Question 2 16
Question 3 16
Question 4 16
CASE EXAMPLE NOTES 17
Case example: Not so mobile: will Nokia now get the message of
changing consumer tastes, new technology and stronger rivals? 17
CHAPTER 2 19
THE NATURE OF ORGANIZATIONAL CHANGE 19
SYNOPSIS OF THE CHAPTER 19
AREAS OF DISCUSSION 19
4
© Pearson Education Limited 2020
