QUESTIONS AND CORRECT ANSWERS
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A.marketing
B. finance/accounting
C. research and development
D. production/operations - CORRECT ANSWER C. Research and Development
Which of the following activities at a commercial bank is NOT an operations activity?
A. auditing
B. maintenance
C. check clearing
D. security - CORRECT ANSWER A. Auditing
A global network of organizations and activities that supply a firm with goods and services is referred
to as
A. a supply chain.
B. production.
, C. business functions.
D. operations management. - CORRECT ANSWER A. A supply chain
Competition in the 21st century is no longer between companies; it is between
A. supply chains
B.individuals.
C. technologies.
D. countries. - CORRECT ANSWER A. Supply chains
In general, the supply chain starts with
A. a distributor.
B. the provider of basic raw materials.
C. research and development.
D. final customers at the retail store. - CORRECT ANSWER B. the provider of basic raw
materials
A large percentage of the revenue of most firms is spent on which function?
A. finance
B. operations