AND VERIFIED ANSWERS (LATEST
2026- 2027) 100% CORRECT
A cmaa is providing a patient with instructions about an
upcoming mammogram. Which of the following actions
should the assistant take to ensure patient
understanding?
a. send the patient an electronic appointment reminder
b. provide the patient with written instructions
c. remind the patient to bring insurance information
d. ask the patient to restate the instructions - correct
answer- d. ask the patient to restate the
instructions
A collected specimen needs to be sent to an outside
laboratory. Which of the following actions is within the
scope of practice of a medical administrative assistant?
a. match the specimen to the demographics on the
patient's chart
b. process the requisition for shipment
,c. prepare the specimen for secure transport
d. ensure proper storage of the specimen prior to
shipment - correct answer- b. process the
requisition for shipment
A medical administrative assistant in a multi-specialty
practice is scheduling an appointment for a patient who
has an arrhythmia. The assistant should schedule an
appointment with which of the following providers?
a. neurologist
b. cardiologist
c. pathologist
d. pulmonologist - correct answer- b.
cardiologist
A medical administrative assistant instructs a patient to
arrive on Monday at 9:00 a.m. for cast removal because
the provider
is only available on Monday morning for that procedure.
Which of the following methods of scheduling is the
assistant using?
,a. open hours
b. wave
c. double-booking
d. clustering - correct answer- d. clustering
A medical administrative assistant is asked to schedule a
CXR for a patient. The patient should make an
appointment for which of the following?
a. an x-ray of the carpals
b. an x-ray of the chest
c. an x-ray of the cranium
d. an x-ray of the coccyx - correct answer- b. an
x-ray of the chest
A medical administrative assistant is creating a business
correspondence . Which of the following salutations is
appropriate for the assistant to use?
a. Dear Mr. Goodwin
b. Dear Mr. Mark Smith M.D
c. RE : JEAN HUDLEY
, d. Dear Dennis, - correct answer- a. Dear Mr.
Goodwin
A medical administrative assistant is giving instructions to
a patient who is in the office to have her hearing aid
checked and is having difficulty hearing the assistant.
Which of the following actions should the assistant take?
a. move the patient to a quiet location
b. ask the patient to turn her hearing aid up
c. sit side by side with the patient while speaking
d. speak in a loud voice - correct answer- a.
move the patient to a quiet location
A medical administrative assistant is reviewing the release
form of a patient who is a dependent minor. The assistant
should ensure that who of the following signed the
release form?
a. a parent
b. the minor
c. the attending provider