Systems Analysis and Design 10th Edition
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byKendallKennethand KendallJulie,AllChapters1 -16
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,TABLE OF CONTENTS
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I. SystemsAnalysisFundamentals
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1. Systems,Roles,andDevelopmentMethodologies b b b b
2. UnderstandingandModelingOrganizationSystems b b b b
3. ProjectManagement b
II. InformationRequirementsAnalysis b b
4. InformationGathering:InteractiveMethods b b b
5. InformationGathering:UnobtrusiveMethods b b b
6. AgileModeling,Prototyping,andScrum
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III. TheAnalysisProcess
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7. UsingDataFlowDiagrams b b b
8. AnalyzingSystemsUsingDataDictionaries b b b b
9. ProcessSpecificationsandStructuredDecisions 10.Object-Oriented
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SystemsAnalysisandDesignUsingUML
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IV. TheEssentialsofDesign
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11.DesigningEffectiveOutput 12.Designing b b b
EffectiveInput 13.DesigningDatabases
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14. Human-ComputerInteractionandUXDesign b b b b
V. QualityAssuranceandImplementation
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15. DesigningAccurateDataEntryProcedures 16.Quality b b b b b
AssuranceandImplementation
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,Chapter2 b
UnderstandingandModelingOrganizationalSystems
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KeyPoints and Objectives b b b
1. Organizations are complex systems composed of interrelated and interdependentsubsystems. b b b b b b b b b
2. System and subsystem boundaries and environments have an impact on information system analysis
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and design.
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3. Systems are described as either open, with free flowinginformation, orclosed with restricted
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access to information.
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4. A virtual organization is one that has parts of the organization in different physical locations. They
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use computer networks and communications technology to work on projects. Advantages of a
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virtual organization are:
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A. Reduced costs of physical facilities b b b b
B. More rapid response tocustomer needs b b b b b
C. Flexibility foremployees to care for childrenor aging parents b b b b b b b b b
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated organizational
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binformation system. The software helps the flow of information between the functional areas within
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the organization.
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6. ERP can affect every aspect of the organization, such as:
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A. Designof employees’ work b b b
B. Skillsrequired forjob competency b b b b
C. Strategic positioning of thecompany b b b b
7. Many issues must be overcome for the ERP installationisto be declared a success:
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A. User acceptance b
B. Integration withlegacysystems and the supply chain b b b b b b b
C. Upgradingfunctionality (and complexity) of ERP modules b b b b b b
D. Reorganizing worklife of users and decision makers b b b b b b b
E. Expanded reach across several organizations b b b b
F. Strategic repositioning of the company b b b b
8. A context-level data flow diagramis an important tool for showing data used and information produced
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by a system. It provides anoverview of the setting or environment the system exists within—which entities
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supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be includedin the system.
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The projecthas a budgetthat helps to define scope.
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