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,Claudette is an HR manager for XYZ Software Company. What can she do to best support organizational
strategy?
1. Reward, discipline, and terminate employees consistently.
2. Offer safety training at least annually.
3. Publish the employee handbook on the company website.
4. Acquire, develop, and retain the best employees. - correct ans:4. Acquire, develop, and retain the best
employees.
Linda is a manager of a department with 30 employees. Linda likes to think of herself as very fashionable
and is very concerned with what others think of her. She walks into her department and fires anyone
who is not dressed in the latest fashions. What has Linda done?
1. broken the law because firing these employees is not at all fair
2. practiced rational employment because this action is fair
3. not broken the law as the fired employees are not in a protected group
4. broken the law as fired employees are all 38-year-old white males - correct ans:3. not broken the law
as the fired employees are not in a protected group
Mark thinks his employer may not be paying him correctly for overtime he has worked. Which law
governs this issue?
1. National Labor Relations Act of 1935
2. Fair Labor Standards Act of 1938
3. Equal Pay Act of 1963
4. Worker Adjustment and Retraining Notification Act of 1988 - correct ans:2. Fair Labor Standards Act
of 1938
1938 act which provided for a minimum wage and restricted shipments of goods produced with child
labor
Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give him a
promotion if he will go on a date with her. What type of harassment is Jim experiencing?
1. hostile environment harassment
, 2. retaliation
3. preferential treatment
4. quid pro quo harassment - correct ans:4. quid pro quo harassment
Type of sexual harassment that occurs when an employee is forced to choose between giving in to a
superior's sexual demands and forfeiting an economic benefit such as a pay increase, a promotion, or
continued employment.
Oscar wants to avoid discriminating against any of his employees in hiring for a team leader position in
his department. He is requiring the exact same qualifications for all employees who apply. Andrea thinks
the qualifications discourage women from applying for the promotion. What type of discrimination is
Andrea claiming here?
1. adverse impact
2. disparate treatment
3. diverse impact
4. adverse effect - correct ans:1. adverse impact
unintentional discrimination that occurs when members of a particular race, sex, or ethnic group are
unintentionally harmed or disadvantaged because they are hired, promoted, or trained (or any other
employment decision) at substantially lower rates than others
Which term best describes training that can help learners identify the most effective ways of working
with people from a particular culture or country?
1. culture-specific cross-cultural training
2. global awareness training
3. general cross-cultural training
4. diversity-centered training - correct ans:1. culture-specific cross-cultural training
Kim believes all Asians are hard workers. This statement is an example of what?
1. a perception of loss
2. a stereotype
3. prejudice