FUNDAMENTALS FOR SUCCESS IN
BUSINESS CERTIFICATION EVALUATION
TESTED QUESTIONS AND ANSWERS
COMPLETE REVIEW
●● Authoritative Leadership
Answer: -Makes decisions for the group
-Staff output is high
-Uses coercion (gets people to do things via force or threats)
-Communications goes down a chain of command
●● Laissez-faire Leadership
Answer: A leadership style that leaves much of the business decision-
making to the workforce - a 'hands off' approach and the reverse of the
autocratic style
●● Participative Leadership
Answer: Leaders work with team members to make decisions together.
They support and encourage them and are more participatory. M3
Followers
●● Selling leadership
,Answer: Leaders are still the decision-makers, but they communicate
and work to persuade employees rather than simply direct them. M2
Followers
●● Telling Leadership
Answer: This is a directive and authoritative approach. The leader makes
decisions and tells employees what to do. M1 Followers
●● Delegating Leadership
Answer: The leader assigns decision-making responsibility to team
members but oversees their work. M4 Followers
●● People Oriented Leadership
Answer: creating overall success by building lasting relationships with
employees. This type of leader does care about tasks and schedules, but
he/she believes that work culture is more important.
●● Task-oriented Leadership
Answer: focuses on overall success through the completion of tasks.
This type of leader doesn't care as much about relationship building as
he/she cares about workers meeting particular goals within a preset time
frame.
●● Transactional Leadership
, Answer: leadership based on an exchange process in which followers are
rewarded for good performance and punished for poor performance
●● Visionary Leadership
Answer: leadership that creates a positive image of the future that
motivates organizational members and provides direction for future
planning and goal setting
●● Transformational Leadership
Answer: leadership that generates awareness and acceptance of a group's
purpose and mission and gets employees to see beyond their own needs
and self-interests for the good of the group
●● Servant Leadership
Answer: focuses on providing increased service to others—meeting the
goals of both followers and the organization—rather than to oneself.
●● Passive Aggressive
Answer: making indirect accusations, showing resentment,
procrastination, and other behaviors aimed at thwarting another's
resolution of conflict
●● Passive
BUSINESS CERTIFICATION EVALUATION
TESTED QUESTIONS AND ANSWERS
COMPLETE REVIEW
●● Authoritative Leadership
Answer: -Makes decisions for the group
-Staff output is high
-Uses coercion (gets people to do things via force or threats)
-Communications goes down a chain of command
●● Laissez-faire Leadership
Answer: A leadership style that leaves much of the business decision-
making to the workforce - a 'hands off' approach and the reverse of the
autocratic style
●● Participative Leadership
Answer: Leaders work with team members to make decisions together.
They support and encourage them and are more participatory. M3
Followers
●● Selling leadership
,Answer: Leaders are still the decision-makers, but they communicate
and work to persuade employees rather than simply direct them. M2
Followers
●● Telling Leadership
Answer: This is a directive and authoritative approach. The leader makes
decisions and tells employees what to do. M1 Followers
●● Delegating Leadership
Answer: The leader assigns decision-making responsibility to team
members but oversees their work. M4 Followers
●● People Oriented Leadership
Answer: creating overall success by building lasting relationships with
employees. This type of leader does care about tasks and schedules, but
he/she believes that work culture is more important.
●● Task-oriented Leadership
Answer: focuses on overall success through the completion of tasks.
This type of leader doesn't care as much about relationship building as
he/she cares about workers meeting particular goals within a preset time
frame.
●● Transactional Leadership
, Answer: leadership based on an exchange process in which followers are
rewarded for good performance and punished for poor performance
●● Visionary Leadership
Answer: leadership that creates a positive image of the future that
motivates organizational members and provides direction for future
planning and goal setting
●● Transformational Leadership
Answer: leadership that generates awareness and acceptance of a group's
purpose and mission and gets employees to see beyond their own needs
and self-interests for the good of the group
●● Servant Leadership
Answer: focuses on providing increased service to others—meeting the
goals of both followers and the organization—rather than to oneself.
●● Passive Aggressive
Answer: making indirect accusations, showing resentment,
procrastination, and other behaviors aimed at thwarting another's
resolution of conflict
●● Passive
