HPA 332___EXAM 1 |NEW AND UPDATED 2026 |WITH
VERIFIED QUESTIONS AND ANSWERS!!!
Fay's 6 Primary Management Functions
1. forecasting
2. planning
3. organizing
4. commanding
5. coordinating
6. controlling
organizing
systematic process of defining a common goal, putting people together
who understand and share that goal, & having a manager/ leader who will
guide the activities and recourses toward that goal
who does the planning in a hospital
the board or the chief of the department
commanding
you do not have to command, but rather lead partner and mentor
- supervising employees, communicating company goals and policy to
internal and external clients
coordinating
line managers to do this people who work with doctors day to day
what does controlling entail
, - knowing the finances of the hospital and running it
- identify the company weaknesses and correct them
- reporting violations of policy
entry level management positions
line management positions and staff management positions
- line management positions are positions in which the supervisor
supervises other employees directly
staff management
manager may carry out work and advise their bosses but do not supervise
others
- responsible for the task not the person
managers must posses what 3 key competencies?
1. conceptual skills
2. technical skills
3. interpersonal skills
conceptual skills
- require the ability to critically analyze and solve complex problems
- the financial officer performs a budget analysis to determine the best
approach to finance the construction of a new project
technical skills
- specific expertise or ability to perform a task
- a surgeon must have technical expertise licensing and training to
operate
interpersonal skills
- ability to communication and work well with other at all levels of
organization
- the manager counsels a poor performer by demonstrating and
communicating the best technique
VERIFIED QUESTIONS AND ANSWERS!!!
Fay's 6 Primary Management Functions
1. forecasting
2. planning
3. organizing
4. commanding
5. coordinating
6. controlling
organizing
systematic process of defining a common goal, putting people together
who understand and share that goal, & having a manager/ leader who will
guide the activities and recourses toward that goal
who does the planning in a hospital
the board or the chief of the department
commanding
you do not have to command, but rather lead partner and mentor
- supervising employees, communicating company goals and policy to
internal and external clients
coordinating
line managers to do this people who work with doctors day to day
what does controlling entail
, - knowing the finances of the hospital and running it
- identify the company weaknesses and correct them
- reporting violations of policy
entry level management positions
line management positions and staff management positions
- line management positions are positions in which the supervisor
supervises other employees directly
staff management
manager may carry out work and advise their bosses but do not supervise
others
- responsible for the task not the person
managers must posses what 3 key competencies?
1. conceptual skills
2. technical skills
3. interpersonal skills
conceptual skills
- require the ability to critically analyze and solve complex problems
- the financial officer performs a budget analysis to determine the best
approach to finance the construction of a new project
technical skills
- specific expertise or ability to perform a task
- a surgeon must have technical expertise licensing and training to
operate
interpersonal skills
- ability to communication and work well with other at all levels of
organization
- the manager counsels a poor performer by demonstrating and
communicating the best technique
